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Date/Time: Mon, 03 Feb 2025 04:40:07 +0000



Post From: SC data feed with TD Ameritrade set up

[2019-10-23 16:50:45]
Sierra Chart Engineering - Posts: 104368
We apologize for the delay. We needed time to examine this. This is the problem:
HTTP connection ID:75 to streamer-ext-bin-txtdameritrade.com:80 for request ID:75 (1) | Socket gracefully closed by remote side. | 2019-10-22 13:44:03.569
TD Ameritrade | Unknown field when parsing the streamer. Header ID: 60 | 2019-10-22 13:44:03.580 *
Connection to the external service has been lost. | 2019-10-22 13:44:03.580
TD Ameritrade | Streamer request completed unexpectedly. Request ID: 75. | 2019-10-22 13:44:03.583
There is some change on the TD Ameritrade side related to this. This is not something we can resolve easily.

Since you are a user of the Sierra Chart exchange data feed and you have activated the US equities exchange, there is no need to be using TD Ameritrade.

Set Global Settings >> Data/Trade Service Settings >> Service to "SC Data-All Services" . You then should have no trouble receiving US equities data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing