Support Board
Date/Time: Sat, 01 Feb 2025 21:43:24 +0000
Current price line freezes up... Need HELP
View Count: 929
| [2019-08-01 18:15:44] |
| User844383 - Posts: 40 |
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I started having problems with the current price line freezing up. I would be watching a chart and realize the current price line is frozen, I would go to another chart in a different chartbook and it would be fine. I have 7 chartbooks, 6 are currencies, one for Aussie, 1 for BP,etc. The 7th one has 20 various contracts I'm following. I have had zero problems with SC until a couple of days ago. I checked and I was running version 1953, I'm pretty sure. I updated to 1964 and now it's pretty much unusable. I read all about upping the chart update interval. I did that, raising all the way to 2000ms and was still having the lockups! The only way I can get it unfrozen is to log out and log back in. I have lowered all of my chart settings to 250 day lookback. I tried open GL which was horrendous. I have an extremely fast computer and can't figure out what happened on your end, but I know it's not on mine. I don't know what else to do. Btw, all of the data at the top of the chart was working, just not the last price. These are 3 different contracts, the data at the top of the charts is working realtime aside from the daily change. These are 15 minute charts, when it's time for a new candlestick it stays locked to the last one. http://www.sierrachart.com/image.php?Image=1564671198299.png http://www.sierrachart.com/image.php?Image=1564671264614.png http://www.sierrachart.com/image.php?Image=1564671346254.png |
| [2019-08-01 20:25:15] |
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These are 15 minute charts, when it's time for a new candlestick it stays locked to the last one.
What we have determined, is you are having a Gain Capital data feed issue related to the pricing data and timestamps or something like that. This is not a Sierra Chart issue at all. Can you tell us who your broker is? Understand, we cannot provide any immediate resolution to this problem. It is an external data feed issue. Also, version 1964 has no changes with the Chart Update Interval. It was restored back to as it was in previous versions. If you have any performance issues with 1964, refer to this help topic: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often But it sounds like you have already taken the appropriate steps with the chart update interval. So we recommend using additional sub instances of Sierra Chart as help topic 30 explains. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-01 20:25:48
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| [2019-08-01 21:02:20] |
| User844383 - Posts: 40 |
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It's Daniels Trading. I switched from DeCarley to Daniels, both with Gain as my FCM. I had no problems with the Daniels feed at all until yesterday. I never had an issue with Gain when I was with DeCarley either.
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| [2019-08-01 21:26:27] |
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Thank you for the information. When you notice this problem we want you to open the Current Quote window through Window >> Current Quote Window, does the last trade price there look incorrect at that time?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-08-01 21:32:02] |
| User844383 - Posts: 40 |
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Will let you know when most of the markets open again in a half hour. Thanks for the help btw!
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| [2019-08-01 22:54:31] |
| User844383 - Posts: 40 |
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Current Quote Window is the same as current price line, which is the incorrect price. http://www.sierrachart.com/image.php?Image=1564700042110.png |
| [2019-08-02 04:23:31] |
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Update: Actually, there is one solution that you can use. With the Current Price Line study, set the Use Last Trade Price From Current Quote Data Input to No.: Current Price Line Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-02 07:25:07
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| [2019-08-02 04:28:20] |
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Prior post has been updated.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-08-02 05:27:57] |
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We are going to contact Daniels trading about this for you on Friday. For now just simply do what we said at the beginning of post #8 as an interim solution.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-08-02 06:47:08] |
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Actually we just overlooked the obvious, you will need to use this data feed to resolve the problem: Denali Exchange Data Feed This will bypass the Gain Capital data feed altogether but you can still use gain capital for trading: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-08-02 13:01:32] |
| User844383 - Posts: 40 |
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Seriously? I have been using SC for 2 years with Gain data feed without a hiccup and suddenly I'm having problems since your "upgrade". Now you want me to switch to Denali Exchange for $20 a month? And how am I supposed to trade with the Gain feed for trading when it doesn't work properly?? Btw, I did change the setting and that didn't work either. I know this has me sitting dead in the water!
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| [2019-08-02 16:07:51] |
| User844383 - Posts: 40 |
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FYI, I only have 6 chartbbooks open, with 1 currency contract in each so there's only 1 chart showing at a time, and everything seems to be running fine. As soon as I open my chartbook with 25 other futures I'm following, most all of my price movements come to a screeching halt. I never had this problem in the previous 2 years. I am running 1966 now.
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| [2019-08-02 16:46:37] |
| Ackin - Posts: 1865 |
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Hi, you can download study for free from our CZ/SK forum, maybe you fix your problem with it. (just Study in dll file, not code). Study: Line tick on Close (it was created as tool not a SubGraph) contact link: https://www.sierrachart.com/UserControlPanel.php?page=StudyStore&SCDLLName=zyp_download_free Date Time Of Last Edit: 2020-06-24 22:54:29
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| [2019-08-02 17:05:17] |
| User844383 - Posts: 40 |
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I couldn't find it on the link Ackin. I don't think it's that though as the daily price change at the top of the chart stops as well. Actually I deleted the current price line study, logged out and back in and a bunch of the contracts aren't moving. Thanks anyway!
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| [2019-08-03 07:45:41] |
| Ackin - Posts: 1865 |
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Actually I deleted the current price line study, logged out and back in and a bunch of the contracts aren't moving
I'm sorry, I thought you had a problem with the study. This is a datafeed problem, and the study doesn't solve it (that's right).I couldn't find it on the link Ackin
https://www.sierrachart.com/UserControlPanel.php?page=StudyStore&SCDLLName=zyp_download_free
Date Time Of Last Edit: 2019-09-06 17:05:41
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| [2019-08-03 11:56:38] |
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Your postings are simply only supporting why it is we are phasing out Gain Capital other services. And Gain Capital very well knows this. The matter has been discussed with them. These kind of complaints are just not worth our time. How often are we going to be answering the question about the 5 symbol limit that gain capital has. We cannot solve their problems and limitations. Do you want a solution. Because these complaints are not helping and we cannot spend the time responding to them because we cannot help. Please let us know how you want to proceed. We have a solution for you. Please use the Denali Exchange Data Feed: Denali Exchange Data Feed Let us know if you need help getting set up with that. We will certainly help you with that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-08-03 12:33:01] |
| User844383 - Posts: 40 |
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Nowhere in the above did I talk about a 5 limit message from Gain. Yes, I know all about it and I also know all I need to do is call my broker and have them up the limit to 25 or 30. I had to do that at DeCarley and Daniels, and after it was upped there were no more problems. So I guess you changed something on your end in the last week that it no longer works with Gain? In talking with Gain the tech guy said they have changed nothing on their end. There is no setting in SC that needs to be changed to be compatible again?
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| [2019-08-03 12:44:44] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-08-03 12:52:58] |
| User844383 - Posts: 40 |
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I can do that Sunday night or Monday morning. Gain has no feed over the weekend until an hour or 2 before the markets open Sunday. Thank you!
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| [2019-08-04 23:41:10] |
| User844383 - Posts: 40 |
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I checked the message log earlier tonight and found something about the 5 symbol FIX limit being over, and the platform was not working correctly again. I called the trade desk at Gain, for the 3rd time in a week to get this resolved and apparently they're pretty clueless! I also called Daniels twice! At any rate the guy at Gain did something tonight and it seems to be working fine. I wish you asked for the message log first. I attached the log and you can check to make sure everything is legit. Thanks for the help!! Software version: 1966 64-bit | 2019-08-04 19:32:00.596 Usage end date: 2019-09-12 | 2019-08-04 19:32:00.596 Enabled for: Sierra Chart Historical Data Service. | 2019-08-04 19:32:00.596 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-08-04 19:32:00.596 Current selected Data/Trading service: GAIN Capital/OEC | 2019-08-04 19:32:00.596 Custom symbol settings values: disabled | 2019-08-04 19:32:00.596 Chart Update Interval: 250 | 2019-08-04 19:32:00.596 Intraday Data Storage Time Unit: 0 | 2019-08-04 19:32:00.596 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-08-04 19:32:00.596 2019-08-04 19:32:00 Local computer time | 2019-08-04 19:32:00.596 2019-08-04 23:32:00 Local computer time in UTC | 2019-08-04 19:32:00.596 2019-08-04 19:32:00 Local computer time in SC Time Zone | 2019-08-04 19:32:00.596 2019-08-04 22:44:11 Server time in UTC | 2019-08-04 19:32:00.596 Local computer UTC time and Server UTC time difference: 0 seconds. | 2019-08-04 19:32:00.596 Program path: C:\SierraChart\ | 2019-08-04 19:32:00.596 Data Files path: C:\SierraChart\Data\ | 2019-08-04 19:32:00.596 OS Version Number: 10.0 | 2019-08-04 19:32:00.596 Locale Setting: C | 2019-08-04 19:32:00.596 DLLs: swing-points.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-08-04 19:32:00.597 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2019-08-04 19:32:12.020 GAIN Capital FIX Trading socket (2) | Creating socket. Using TLS 1.2. | 2019-08-04 19:32:12.124 GAIN Capital FIX Trading socket (2) | Connecting to IP: 64.94.37.222. | 2019-08-04 19:32:12.124 GAIN Capital FIX Trading: Connected to FIX server. | 2019-08-04 19:32:12.273 GAIN Capital FIX Trading | Sending the Logon message. LocalCompID=JZang6360 | 2019-08-04 19:32:12.474 GAIN Capital FIX Trading | Connected to trading server. | 2019-08-04 19:32:12.967 GAIN Capital/OEC | Connecting to market data server prod.gainfutures.com:9301. | 2019-08-04 19:32:12.967 GAIN Capital FAST Data socket (1) | Creating socket. | 2019-08-04 19:32:12.968 GAIN Capital FAST Data socket (1) | Connecting to IP: 64.94.37.222. | 2019-08-04 19:32:12.968 GAIN Capital FAST Data: Sent the Hello message. | 2019-08-04 19:32:13.088 GAIN Capital FAST Data: Sent the Logon message. | 2019-08-04 19:32:13.187 GAIN Capital/OEC | Connected to data and trading server. | 2019-08-04 19:32:13.320 GAIN Capital/OEC | Starting real-time market data updates for: 6BU19. ID: 1 Service code: oec | 2019-08-04 19:32:13.366 GAIN Capital/OEC | Requesting security definition data for: 6BU19. ID: 1 | 2019-08-04 19:32:13.366 Intraday data recording state for symbol 6BU19 is set to download 'Pending'. | 2019-08-04 19:32:13.366 Delaying start of download for 6BU19 | 2019-08-04 19:32:13.366 GAIN Capital/OEC | Starting real-time market data updates for: 6SU19. ID: 2 Service code: oec | 2019-08-04 19:32:13.436 GAIN Capital/OEC | Requesting security definition data for: 6SU19. ID: 2 | 2019-08-04 19:32:13.436 GAIN Capital/OEC | Starting real-time market data updates for: 6AU19. ID: 3 Service code: oec | 2019-08-04 19:32:13.437 GAIN Capital/OEC | Requesting security definition data for: 6AU19. ID: 3 | 2019-08-04 19:32:13.437 GAIN Capital/OEC | Starting real-time market data updates for: 6EU19. ID: 4 Service code: oec | 2019-08-04 19:32:13.437 GAIN Capital/OEC | Requesting security definition data for: 6EU19. ID: 4 | 2019-08-04 19:32:13.437 Intraday data recording state for symbol 6EU19 is set to download 'Pending'. | 2019-08-04 19:32:13.437 GAIN Capital/OEC | Starting real-time market data updates for: 6JU19. ID: 5 Service code: oec | 2019-08-04 19:32:13.438 GAIN Capital/OEC | Requesting security definition data for: 6JU19. ID: 5 | 2019-08-04 19:32:13.438 Intraday data recording state for symbol 6JU19 is set to download 'Pending'. | 2019-08-04 19:32:13.438 GAIN Capital/OEC | Starting real-time market data updates for: 6CU19. ID: 6 Service code: oec | 2019-08-04 19:32:13.439 GAIN Capital/OEC | Requesting security definition data for: 6CU19. ID: 6 | 2019-08-04 19:32:13.439 Intraday data recording state for symbol 6CU19 is set to download 'Pending'. | 2019-08-04 19:32:13.439 Intraday data recording state for symbol 6AU19 is set to download 'Pending'. | 2019-08-04 19:32:13.439 GAIN Capital/OEC | Starting real-time market data updates for: ZCU19. ID: 7 Service code: oec | 2019-08-04 19:32:13.440 GAIN Capital/OEC | Requesting security definition data for: ZCU19. ID: 7 | 2019-08-04 19:32:13.440 GAIN Capital/OEC | Starting real-time market data updates for: ZSU19. ID: 8 Service code: oec | 2019-08-04 19:32:13.440 GAIN Capital/OEC | Requesting security definition data for: ZSU19. ID: 8 | 2019-08-04 19:32:13.440 GAIN Capital/OEC | Starting real-time market data updates for: ZMU19. ID: 9 Service code: oec | 2019-08-04 19:32:13.440 GAIN Capital/OEC | Requesting security definition data for: ZMU19. ID: 9 | 2019-08-04 19:32:13.440 GAIN Capital/OEC | Starting real-time market data updates for: ZLZ19. ID: 10 Service code: oec | 2019-08-04 19:32:13.440 GAIN Capital/OEC | Requesting security definition data for: ZLZ19. ID: 10 | 2019-08-04 19:32:13.440 GAIN Capital/OEC | Starting real-time market data updates for: ZWU19. ID: 11 Service code: oec | 2019-08-04 19:32:13.440 GAIN Capital/OEC | Requesting security definition data for: ZWU19. ID: 11 | 2019-08-04 19:32:13.440 GAIN Capital/OEC | Starting real-time market data updates for: HEV19. ID: 12 Service code: oec | 2019-08-04 19:32:13.440 GAIN Capital/OEC | Requesting security definition data for: HEV19. ID: 12 | 2019-08-04 19:32:13.440 GAIN Capital/OEC | Starting real-time market data updates for: HEZ19. ID: 13 Service code: oec | 2019-08-04 19:32:13.440 GAIN Capital/OEC | Requesting security definition data for: HEZ19. ID: 13 | 2019-08-04 19:32:13.441 GAIN Capital/OEC | Starting real-time market data updates for: LEV19. ID: 14 Service code: oec | 2019-08-04 19:32:13.441 GAIN Capital/OEC | Requesting security definition data for: LEV19. ID: 14 | 2019-08-04 19:32:13.441 GAIN Capital/OEC | Starting real-time market data updates for: LEZ19. ID: 15 Service code: oec | 2019-08-04 19:32:13.441 GAIN Capital/OEC | Requesting security definition data for: LEZ19. ID: 15 | 2019-08-04 19:32:13.441 GAIN Capital/OEC | Starting real-time market data updates for: RTYU19. ID: 16 Service code: oec | 2019-08-04 19:32:13.441 GAIN Capital/OEC | Requesting security definition data for: RTYU19. ID: 16 | 2019-08-04 19:32:13.441 GAIN Capital/OEC | Starting real-time market data updates for: GCLU19. ID: 17 Service code: oec | 2019-08-04 19:32:13.441 GAIN Capital/OEC | Requesting security definition data for: GCLU19. ID: 17 | 2019-08-04 19:32:13.441 GAIN Capital/OEC | Starting real-time market data updates for: QMU19. ID: 18 Service code: oec | 2019-08-04 19:32:13.441 GAIN Capital/OEC | Requesting security definition data for: QMU19. ID: 18 | 2019-08-04 19:32:13.441 GAIN Capital/OEC | Starting real-time market data updates for: GNGU19. ID: 19 Service code: oec | 2019-08-04 19:32:13.441 GAIN Capital/OEC | Requesting security definition data for: GNGU19. ID: 19 | 2019-08-04 19:32:13.441 GAIN Capital/OEC | Starting real-time market data updates for: GGCZ19. ID: 20 Service code: oec | 2019-08-04 19:32:13.441 GAIN Capital/OEC | Requesting security definition data for: GGCZ19. ID: 20 | 2019-08-04 19:32:13.441 GAIN Capital/OEC | Starting real-time market data updates for: ZTU19. ID: 21 Service code: oec | 2019-08-04 19:32:13.441 GAIN Capital/OEC | Requesting security definition data for: ZTU19. ID: 21 | 2019-08-04 19:32:13.441 GAIN Capital/OEC | Starting real-time market data updates for: ZFU19. ID: 22 Service code: oec | 2019-08-04 19:32:13.441 GAIN Capital/OEC | Requesting security definition data for: ZFU19. ID: 22 | 2019-08-04 19:32:13.441 GAIN Capital/OEC | Starting real-time market data updates for: ZNU19. ID: 23 Service code: oec | 2019-08-04 19:32:13.441 GAIN Capital/OEC | Requesting security definition data for: ZNU19. ID: 23 | 2019-08-04 19:32:13.442 Intraday data recording state for symbol 6SU19 is set to download 'Pending'. | 2019-08-04 19:32:13.511 GAIN Capital/OEC | Received Trade Positions request acknowledgment message. Request Result: 2. Request Status: 1 | 2019-08-04 19:32:18.494 HD Request # 52 | Downloading Intraday chart data for 6BU19 to the file 6BU19.scid. Service: oec | 2019-08-04 19:32:18.733 HD Request # 52 | Download start date-time: 2019-08-04 19:31:01.000 | 2019-08-04 19:32:18.734 HD Request # 52 | Using server: ds3.sierracharts.com port 10150 | 2019-08-04 19:32:18.734 Socket (3) | Creating socket. | 2019-08-04 19:32:18.882 Socket (3) | Connecting to IP: 65.182.172.42. | 2019-08-04 19:32:18.882 HD Request # 52 | Setting DTC encoding to Binary VLS | 2019-08-04 19:32:19.209 HD Request # 52 | Sending historical data logon request message. | 2019-08-04 19:32:19.209 HD Request # 52 | Requesting Intraday data. Start date-time: 2019-08-04 19:31:01. Record interval: 0. Symbol: 6BU19 | 2019-08-04 19:32:19.284 HD Request # 52 | Decompressing data. | 2019-08-04 19:32:19.551 HD Request # 52 | Receiving Intraday data for 6BU19 starting at 2019-08-04 19:31:01 | 2019-08-04 19:32:19.551 Socket (3) | Shutdown started. Waiting for graceful close. | 2019-08-04 19:32:19.551 Historical data download thread signaled to stop. | 2019-08-04 19:32:19.551 HD Request # 52 | Received 1 record from 2019-08-04 19:31:01.000 to 2019-08-04 19:31:01.000 (0.0 seconds) and wrote 0 records for 6BU19 | 2019-08-04 19:32:19.551 HD Request # 52 | Completion time: 1s | 2019-08-04 19:32:19.551 HD Request # 52 | Intraday data download complete for 6BU19. Unique request ID: 50 | 2019-08-04 19:32:19.551 Removed historical data download ID 50 | 2019-08-04 19:32:19.551 Real-time Intraday chart data file updates started for 6BU19 | 2019-08-04 19:32:19.551 Intraday chart data file opened for 6BU19 | 2019-08-04 19:32:19.551 HD Request # 53 | Downloading Intraday chart data for 6EU19 to the file 6EU19.scid. Service: oec | 2019-08-04 19:32:19.552 HD Request # 53 | Download start date-time: 2019-08-04 19:31:50.000 | 2019-08-04 19:32:19.552 HD Request # 53 | Using server: ds4.sierracharts.com port 10149 | 2019-08-04 19:32:19.552 Socket (4) | Creating socket. | 2019-08-04 19:32:19.641 Socket (4) | Connecting to IP: 192.81.56.146. | 2019-08-04 19:32:19.641 Socket (3) | Socket gracefully closed by remote side. | 2019-08-04 19:32:19.662 Socket (3) | Closed. | 2019-08-04 19:32:19.662 HD Request # 53 | Setting DTC encoding to Binary VLS | 2019-08-04 19:32:19.855 HD Request # 53 | Sending historical data logon request message. | 2019-08-04 19:32:19.855 HD Request # 53 | Requesting Intraday data. Start date-time: 2019-08-04 19:31:50. Record interval: 0. Symbol: 6EU19 | 2019-08-04 19:32:20.475 HD Request # 53 | Decompressing data. | 2019-08-04 19:32:20.612 HD Request # 53 | Receiving Intraday data for 6EU19 starting at 2019-08-04 19:31:50 | 2019-08-04 19:32:20.613 HD Request # 53 | Timestamp of first Intraday data file record written: 2019-08-04 19:31:57 | 2019-08-04 19:32:20.613 Socket (4) | Shutdown started. Waiting for graceful close. | 2019-08-04 19:32:20.613 Historical data download thread signaled to stop. | 2019-08-04 19:32:20.613 HD Request # 53 | Received 8 records from 2019-08-04 19:31:50.000 to 2019-08-04 19:32:08.004 (18.0 seconds) and wrote 6 records for 6EU19 | 2019-08-04 19:32:20.614 HD Request # 53 | Completion time: 1s | 2019-08-04 19:32:20.618 HD Request # 53 | Intraday data download complete for 6EU19. Unique request ID: 51 | 2019-08-04 19:32:20.618 Removed historical data download ID 51 | 2019-08-04 19:32:20.618 Real-time Intraday chart data file updates started for 6EU19 | 2019-08-04 19:32:20.618 Intraday chart data file opened for 6EU19 | 2019-08-04 19:32:20.618 HD Request # 54 | Downloading Intraday chart data for 6JU19 to the file 6JU19.scid. Service: oec | 2019-08-04 19:32:20.618 HD Request # 54 | Download start date-time: 2019-08-04 19:31:50.000 | 2019-08-04 19:32:20.619 HD Request # 54 | Using server: ds3.sierracharts.com port 10150 | 2019-08-04 19:32:20.619 Socket (3) | Creating socket. | 2019-08-04 19:32:20.619 Socket (3) | Connecting to IP: 65.182.172.42. | 2019-08-04 19:32:20.619 Socket (4) | Socket gracefully closed by remote side. | 2019-08-04 19:32:20.751 Socket (4) | Closed. | 2019-08-04 19:32:20.751 HD Request # 54 | Setting DTC encoding to Binary VLS | 2019-08-04 19:32:20.889 HD Request # 54 | Sending historical data logon request message. | 2019-08-04 19:32:20.889 HD Request # 54 | Requesting Intraday data. Start date-time: 2019-08-04 19:31:50. Record interval: 0. Symbol: 6JU19 | 2019-08-04 19:32:21.031 HD Request # 54 | Decompressing data. | 2019-08-04 19:32:21.409 HD Request # 54 | Receiving Intraday data for 6JU19 starting at 2019-08-04 19:31:50 | 2019-08-04 19:32:21.410 HD Request # 54 | Timestamp of first Intraday data file record written: 2019-08-04 19:31:56 | 2019-08-04 19:32:21.410 Socket (3) | Shutdown started. Waiting for graceful close. | 2019-08-04 19:32:21.410 Historical data download thread signaled to stop. | 2019-08-04 19:32:21.410 HD Request # 54 | Received 15 records from 2019-08-04 19:31:50.000 to 2019-08-04 19:32:18.003 (28.0 seconds) and wrote 11 records for 6JU19 | 2019-08-04 19:32:21.411 HD Request # 54 | Completion time: 1s | 2019-08-04 19:32:21.414 HD Request # 54 | Intraday data download complete for 6JU19. Unique request ID: 52 | 2019-08-04 19:32:21.414 Removed historical data download ID 52 | 2019-08-04 19:32:21.414 Real-time Intraday chart data file updates started for 6JU19 | 2019-08-04 19:32:21.414 Intraday chart data file opened for 6JU19 | 2019-08-04 19:32:21.414 HD Request # 55 | Downloading Intraday chart data for 6CU19 to the file 6CU19.scid. Service: oec | 2019-08-04 19:32:21.414 HD Request # 55 | Download start date-time: 2019-08-04 19:31:01.000 | 2019-08-04 19:32:21.415 HD Request # 55 | Using server: ds4.sierracharts.com port 10149 | 2019-08-04 19:32:21.415 Socket (4) | Creating socket. | 2019-08-04 19:32:21.415 Socket (4) | Connecting to IP: 192.81.56.146. | 2019-08-04 19:32:21.415 Socket (3) | Socket gracefully closed by remote side. | 2019-08-04 19:32:21.561 Socket (3) | Closed. | 2019-08-04 19:32:21.561 HD Request # 55 | Setting DTC encoding to Binary VLS | 2019-08-04 19:32:21.731 HD Request # 55 | Sending historical data logon request message. | 2019-08-04 19:32:21.731 HD Request # 55 | Requesting Intraday data. Start date-time: 2019-08-04 19:31:01. Record interval: 0. Symbol: 6CU19 | 2019-08-04 19:32:21.906 HD Request # 55 | Decompressing data. | 2019-08-04 19:32:22.052 HD Request # 55 | Receiving Intraday data for 6CU19 starting at 2019-08-04 19:31:01 | 2019-08-04 19:32:22.052 HD Request # 55 | Timestamp of first Intraday data file record written: 2019-08-04 19:32:09 | 2019-08-04 19:32:22.053 Socket (4) | Shutdown started. Waiting for graceful close. | 2019-08-04 19:32:22.053 Historical data download thread signaled to stop. | 2019-08-04 19:32:22.053 HD Request # 55 | Received 3 records from 2019-08-04 19:31:01.000 to 2019-08-04 19:32:09.000 (68.0 seconds) and wrote 1 record for 6CU19 | 2019-08-04 19:32:22.053 HD Request # 55 | Completion time: 0s | 2019-08-04 19:32:22.057 HD Request # 55 | Intraday data download complete for 6CU19. Unique request ID: 53 | 2019-08-04 19:32:22.057 Removed historical data download ID 53 | 2019-08-04 19:32:22.057 Real-time Intraday chart data file updates started for 6CU19 | 2019-08-04 19:32:22.057 Intraday chart data file opened for 6CU19 | 2019-08-04 19:32:22.057 HD Request # 56 | Downloading Intraday chart data for 6AU19 to the file 6AU19.scid. Service: oec | 2019-08-04 19:32:22.057 HD Request # 56 | Download start date-time: 2019-08-04 19:31:21.000 | 2019-08-04 19:32:22.058 HD Request # 56 | Using server: ds3.sierracharts.com port 10150 | 2019-08-04 19:32:22.058 Socket (3) | Creating socket. | 2019-08-04 19:32:22.058 Socket (3) | Connecting to IP: 65.182.172.42. | 2019-08-04 19:32:22.058 Socket (4) | Socket gracefully closed by remote side. | 2019-08-04 19:32:22.174 Socket (4) | Closed. | 2019-08-04 19:32:22.174 HD Request # 56 | Setting DTC encoding to Binary VLS | 2019-08-04 19:32:22.330 HD Request # 56 | Sending historical data logon request message. | 2019-08-04 19:32:22.330 HD Request # 56 | Requesting Intraday data. Start date-time: 2019-08-04 19:31:21. Record interval: 0. Symbol: 6AU19 | 2019-08-04 19:32:22.441 HD Request # 56 | Decompressing data. | 2019-08-04 19:32:22.784 HD Request # 56 | Receiving Intraday data for 6AU19 starting at 2019-08-04 19:31:21 | 2019-08-04 19:32:22.785 Socket (3) | Shutdown started. Waiting for graceful close. | 2019-08-04 19:32:22.785 Historical data download thread signaled to stop. | 2019-08-04 19:32:22.785 HD Request # 56 | Received 2 records from 2019-08-04 19:31:21.000 to 2019-08-04 19:31:21.001 (0.0 seconds) and wrote 0 records for 6AU19 | 2019-08-04 19:32:22.785 HD Request # 56 | Completion time: 0s | 2019-08-04 19:32:22.785 HD Request # 56 | Intraday data download complete for 6AU19. Unique request ID: 54 | 2019-08-04 19:32:22.785 Removed historical data download ID 54 | 2019-08-04 19:32:22.785 Real-time Intraday chart data file updates started for 6AU19 | 2019-08-04 19:32:22.785 Intraday chart data file opened for 6AU19 | 2019-08-04 19:32:22.785 HD Request # 57 | Downloading Intraday chart data for 6SU19 to the file 6SU19.scid. Service: oec | 2019-08-04 19:32:22.785 HD Request # 57 | Download start date-time: 2019-08-04 19:31:50.000 | 2019-08-04 19:32:22.786 HD Request # 57 | Using server: ds4.sierracharts.com port 10149 | 2019-08-04 19:32:22.786 Socket (4) | Creating socket. | 2019-08-04 19:32:22.786 Socket (4) | Connecting to IP: 192.81.56.146. | 2019-08-04 19:32:22.786 Socket (3) | Socket gracefully closed by remote side. | 2019-08-04 19:32:22.966 Socket (3) | Closed. | 2019-08-04 19:32:22.966 HD Request # 57 | Setting DTC encoding to Binary VLS | 2019-08-04 19:32:23.096 HD Request # 57 | Sending historical data logon request message. | 2019-08-04 19:32:23.096 HD Request # 57 | Requesting Intraday data. Start date-time: 2019-08-04 19:31:50. Record interval: 0. Symbol: 6SU19 | 2019-08-04 19:32:23.172 Opened cached Intraday file: C:\SierraChart\Data\6BU19.scid | 2019-08-04 19:32:23.228 HD Request # 57 | Decompressing data. | 2019-08-04 19:32:23.254 HD Request # 57 | Receiving Intraday data for 6SU19 starting at 2019-08-04 19:31:50 | 2019-08-04 19:32:23.260 HD Request # 57 | Timestamp of first Intraday data file record written: 2019-08-04 19:31:56 | 2019-08-04 19:32:23.260 Socket (4) | Shutdown started. Waiting for graceful close. | 2019-08-04 19:32:23.261 Historical data download thread signaled to stop. | 2019-08-04 19:32:23.261 HD Request # 57 | Received 6 records from 2019-08-04 19:31:50.000 to 2019-08-04 19:31:56.002 (6.0 seconds) and wrote 3 records for 6SU19 | 2019-08-04 19:32:23.261 HD Request # 57 | Completion time: 0s | 2019-08-04 19:32:23.265 HD Request # 57 | Intraday data download complete for 6SU19. Unique request ID: 55 | 2019-08-04 19:32:23.265 Removed historical data download ID 55 | 2019-08-04 19:32:23.265 Real-time Intraday chart data file updates started for 6SU19 | 2019-08-04 19:32:23.265 Intraday chart data file opened for 6SU19 | 2019-08-04 19:32:23.265 Socket (4) | Socket gracefully closed by remote side. | 2019-08-04 19:32:23.340 Socket (4) | Closed. | 2019-08-04 19:32:23.340 Opened cached Intraday file: C:\SierraChart\Data\6AU19.scid | 2019-08-04 19:32:28.231 Opened cached Intraday file: C:\SierraChart\Data\6JU19.scid | 2019-08-04 19:32:43.239 ZFU19 15 Min #1 | Reloading chart. | 2019-08-04 19:32:45.168 ZFU19 3 Min #3 | Reloading chart. | 2019-08-04 19:32:45.177 ZFU19 Daily #2 | Reloading chart. | 2019-08-04 19:32:45.268 ZFU19 Daily #2 | StartDateTimeForLoadingOrderFills: 2018-12-28 00:00:00 | 2019-08-04 19:32:45.278 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:32:45.279 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:32:45.279 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:32:45.286 Intraday data recording state for symbol ZFU19 is set to download 'Pending'. | 2019-08-04 19:32:45.409 HD Request # 58 | Downloading Intraday chart data for ZFU19 to the file ZFU19.scid. Service: oec | 2019-08-04 19:32:45.409 HD Request # 58 | Download start date-time: 2019-08-04 19:31:51.000 | 2019-08-04 19:32:45.409 HD Request # 58 | Using server: ds3.sierracharts.com port 10150 | 2019-08-04 19:32:45.409 Socket (3) | Creating socket. | 2019-08-04 19:32:45.409 Socket (3) | Connecting to IP: 65.182.172.42. | 2019-08-04 19:32:45.409 HD Request # 58 | Setting DTC encoding to Binary VLS | 2019-08-04 19:32:45.776 HD Request # 58 | Sending historical data logon request message. | 2019-08-04 19:32:45.776 HD Request # 58 | Requesting Intraday data. Start date-time: 2019-08-04 19:31:51. Record interval: 0. Symbol: ZFU19 | 2019-08-04 19:32:45.927 HD Request # 58 | Decompressing data. | 2019-08-04 19:32:46.080 HD Request # 58 | Receiving Intraday data for ZFU19 starting at 2019-08-04 19:31:51 | 2019-08-04 19:32:46.080 HD Request # 58 | Timestamp of first Intraday data file record written: 2019-08-04 19:32:04 | 2019-08-04 19:32:46.081 Socket (3) | Shutdown started. Waiting for graceful close. | 2019-08-04 19:32:46.081 Historical data download thread signaled to stop. | 2019-08-04 19:32:46.081 HD Request # 58 | Received 13 records from 2019-08-04 19:31:51.000 to 2019-08-04 19:32:30.007 (39.0 seconds) and wrote 11 records for ZFU19 | 2019-08-04 19:32:46.082 HD Request # 58 | Completion time: 1s | 2019-08-04 19:32:46.088 HD Request # 58 | Intraday data download complete for ZFU19. Unique request ID: 56 | 2019-08-04 19:32:46.088 Removed historical data download ID 56 | 2019-08-04 19:32:46.088 Real-time Intraday chart data file updates started for ZFU19 | 2019-08-04 19:32:46.088 Intraday chart data file opened for ZFU19 | 2019-08-04 19:32:46.088 Socket (3) | Socket gracefully closed by remote side. | 2019-08-04 19:32:46.267 Socket (3) | Closed. | 2019-08-04 19:32:46.267 ZFU19 15 Min #1 | StartDateTimeForLoadingOrderFills: 2019-03-26 10:00:00 | 2019-08-04 19:32:46.937 ZFU19 3 Min #3 | StartDateTimeForLoadingOrderFills: 2019-03-26 10:03:00 | 2019-08-04 19:32:46.971 Opened cached Intraday file: C:\SierraChart\Data\ZFU19.scid | 2019-08-04 19:32:48.242 ZTU19 15 Min #1 | Reloading chart. | 2019-08-04 19:32:50.507 ZTU19 Daily #2 | Reloading chart. | 2019-08-04 19:32:50.518 ZTU19 Daily #2 | StartDateTimeForLoadingOrderFills: 2018-12-28 00:00:00 | 2019-08-04 19:32:50.526 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:32:50.527 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:32:50.527 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:32:50.528 ZTU19 3 Min #3 | Reloading chart. | 2019-08-04 19:32:50.677 Intraday data recording state for symbol ZTU19 is set to download 'Pending'. | 2019-08-04 19:32:50.749 HD Request # 59 | Downloading Intraday chart data for ZTU19 to the file ZTU19.scid. Service: oec | 2019-08-04 19:32:50.749 HD Request # 59 | Download start date-time: 2019-08-04 18:53:33.000 | 2019-08-04 19:32:50.750 HD Request # 59 | Using server: ds4.sierracharts.com port 10149 | 2019-08-04 19:32:50.750 Socket (3) | Creating socket. | 2019-08-04 19:32:50.750 Socket (3) | Connecting to IP: 192.81.56.146. | 2019-08-04 19:32:50.750 HD Request # 59 | Setting DTC encoding to Binary VLS | 2019-08-04 19:32:51.083 HD Request # 59 | Sending historical data logon request message. | 2019-08-04 19:32:51.083 HD Request # 59 | Requesting Intraday data. Start date-time: 2019-08-04 18:53:33. Record interval: 0. Symbol: ZTU19 | 2019-08-04 19:32:51.294 ZTU19 15 Min #1 | StartDateTimeForLoadingOrderFills: 2019-04-01 15:00:00 | 2019-08-04 19:32:51.443 HD Request # 59 | Decompressing data. | 2019-08-04 19:32:51.539 HD Request # 59 | Receiving Intraday data for ZTU19 starting at 2019-08-04 18:53:33 | 2019-08-04 19:32:51.539 HD Request # 59 | Timestamp of first Intraday data file record written: 2019-08-04 18:59:40 | 2019-08-04 19:32:51.539 Socket (3) | Shutdown started. Waiting for graceful close. | 2019-08-04 19:32:51.540 Historical data download thread signaled to stop. | 2019-08-04 19:32:51.540 HD Request # 59 | Received 179 records from 2019-08-04 18:53:33.000 to 2019-08-04 19:32:49.030 (39.3 minutes) and wrote 178 records for ZTU19 | 2019-08-04 19:32:51.540 HD Request # 59 | Completion time: 0s | 2019-08-04 19:32:51.545 HD Request # 59 | Intraday data download complete for ZTU19. Unique request ID: 57 | 2019-08-04 19:32:51.545 Removed historical data download ID 57 | 2019-08-04 19:32:51.545 Real-time Intraday chart data file updates started for ZTU19 | 2019-08-04 19:32:51.545 Intraday chart data file opened for ZTU19 | 2019-08-04 19:32:51.545 Socket (3) | Socket gracefully closed by remote side. | 2019-08-04 19:32:51.731 Socket (3) | Closed. | 2019-08-04 19:32:51.731 ZTU19 3 Min #3 | StartDateTimeForLoadingOrderFills: 2019-04-01 15:09:00 | 2019-08-04 19:32:51.768 GNGU19 15 Min #1 | Reloading chart. | 2019-08-04 19:32:58.507 GNGU19 Daily #2 | Reloading chart. | 2019-08-04 19:32:58.550 GNGU19 Daily #2 | StartDateTimeForLoadingOrderFills: 2008-02-20 00:00:00 | 2019-08-04 19:32:58.611 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:32:58.623 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:32:58.623 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:32:58.636 GNGU19 3 Min #3 | Reloading chart. | 2019-08-04 19:32:58.693 Intraday data recording state for symbol GNGU19 is set to download 'Pending'. | 2019-08-04 19:32:58.752 HD Request # 60 | Downloading Intraday chart data for GNGU19 to the file GNGU19.scid. Service: oec | 2019-08-04 19:32:58.752 HD Request # 60 | Download start date-time: 2019-08-02 14:58:17.000 | 2019-08-04 19:32:58.752 HD Request # 60 | Using server: ds3.sierracharts.com port 10150 | 2019-08-04 19:32:58.752 Socket (3) | Creating socket. | 2019-08-04 19:32:58.752 Socket (3) | Connecting to IP: 65.182.172.42. | 2019-08-04 19:32:58.753 HD Request # 61 | Downloading Historical Daily chart data for GNGU19. Starting date: 2019-08-01. Service: oec | 2019-08-04 19:32:58.801 HD Request # 61 | Requesting historical Daily data for NGU19 starting at 2019-07-31 | 2019-08-04 19:32:58.801 GNGU19 15 Min #1 | StartDateTimeForLoadingOrderFills: 2018-03-20 09:00:00 | 2019-08-04 19:32:58.955 HTTPS connection ID:12 to historicaldata.sierrachart.com:443 for request ID:12 (4) | Creating socket. Using TLS 1.2. | 2019-08-04 19:32:58.976 HTTPS connection ID:12 to historicaldata.sierrachart.com:443 for request ID:12 (4) | Connecting to IP: 88.99.0.216. | 2019-08-04 19:32:58.976 GNGU19 3 Min #3 | StartDateTimeForLoadingOrderFills: 2018-03-20 09:03:00 | 2019-08-04 19:32:59.076 HD Request # 60 | Setting DTC encoding to Binary VLS | 2019-08-04 19:32:59.091 HD Request # 60 | Sending historical data logon request message. | 2019-08-04 19:32:59.091 HD Request # 60 | Requesting Intraday data. Start date-time: 2019-08-02 14:58:17. Record interval: 0. Symbol: GNGU19 | 2019-08-04 19:32:59.176 HD Request # 60 | Decompressing data. | 2019-08-04 19:32:59.501 HD Request # 60 | Receiving Intraday data for GNGU19 starting at 2019-08-02 14:58:17 | 2019-08-04 19:32:59.706 HD Request # 60 | Timestamp of first Intraday data file record written: 2019-08-02 14:59:00 | 2019-08-04 19:32:59.707 Socket (3) | Shutdown started. Waiting for graceful close. | 2019-08-04 19:32:59.707 Historical data download thread signaled to stop. | 2019-08-04 19:32:59.709 HD Request # 60 | Received 5027 records from 2019-08-02 14:58:17.000 to 2019-08-04 19:32:16.001 (2.2 days) and wrote 5019 records for GNGU19 | 2019-08-04 19:32:59.710 HD Request # 60 | Completion time: 1s | 2019-08-04 19:32:59.713 HD Request # 60 | Intraday data download complete for GNGU19. Unique request ID: 58 | 2019-08-04 19:32:59.713 Removed historical data download ID 58 | 2019-08-04 19:32:59.713 Real-time Intraday chart data file updates started for GNGU19 | 2019-08-04 19:32:59.713 Intraday chart data file opened for GNGU19 | 2019-08-04 19:32:59.713 Socket (3) | Socket gracefully closed by remote side. | 2019-08-04 19:32:59.829 Socket (3) | Closed. | 2019-08-04 19:32:59.829 HD Request # 61 | Receiving historical Daily data for GNGU19 starting at 2019-08-01 | 2019-08-04 19:33:00.486 HD Request # 61 | Writing historical Daily data to the file GNGU19.dly | 2019-08-04 19:33:00.487 HD Request # 61 | Received 4 records from 2019-08-01 00:00:00 to 2019-08-05 00:00:00 (5.0 days) and wrote 3 records for GNGU19 | 2019-08-04 19:33:00.521 HD Request # 61 | Completion time: 2s | 2019-08-04 19:33:00.527 HD Request # 61 | Daily data download complete for GNGU19. Unique request ID: 59 | 2019-08-04 19:33:00.527 Removed historical data download ID 59 | 2019-08-04 19:33:00.527 GNGU19 Daily #2 | Reloading chart. | 2019-08-04 19:33:00.550 GNGU19 Daily #2 | StartDateTimeForLoadingOrderFills: 2008-02-20 00:00:00 | 2019-08-04 19:33:00.592 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:33:00.597 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:33:00.597 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:33:00.597 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:33:00.602 GNGU19 15 Min #1 | Performing a full recalculation because it has been tagged. Chartbook: DTFL ALL.cht | 2019-08-04 19:33:00.750 HTTPS connection ID:12 to historicaldata.sierrachart.com:443 for request ID:12 (4) | Shutdown started. Waiting for graceful close. | 2019-08-04 19:33:00.784 HTTPS connection ID:12 to historicaldata.sierrachart.com:443 for request ID:12 (4) | Socket gracefully closed by remote side. | 2019-08-04 19:33:00.986 HTTPS connection ID:12 to historicaldata.sierrachart.com:443 for request ID:12 (4) | Closed. | 2019-08-04 19:33:00.986 GNGU19 Daily #2 | Reloading chart. | 2019-08-04 19:33:08.538 GNGU19 Daily #2 | StartDateTimeForLoadingOrderFills: 2008-02-20 00:00:00 | 2019-08-04 19:33:08.580 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:33:08.586 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:33:08.586 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:33:08.591 GNGU19 15 Min #1 | Performing a full recalculation because it has been tagged. Chartbook: DTFL ALL.cht | 2019-08-04 19:33:08.751 Opened cached Intraday file: C:\SierraChart\Data\6EU19.scid | 2019-08-04 19:33:13.257 Opened cached Intraday file: C:\SierraChart\Data\6CU19.scid | 2019-08-04 19:33:13.257 Opened cached Intraday file: C:\SierraChart\Data\GNGU19.scid | 2019-08-04 19:33:18.260 QMU19 15 Min #1 | Reloading chart. | 2019-08-04 19:33:26.153 QMU19 3 Min #3 | Reloading chart. | 2019-08-04 19:33:26.205 QMU19 15 Min #1 | StartDateTimeForLoadingOrderFills: 2018-08-29 10:45:00 | 2019-08-04 19:33:26.292 QMU19 3 Min #3 | StartDateTimeForLoadingOrderFills: 2018-08-29 10:51:00 | 2019-08-04 19:33:26.325 QMU19 Daily #2 | Reloading chart. | 2019-08-04 19:33:26.365 QMU19 Daily #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\QMU19.dly | 2019-08-04 19:33:26.370 Intraday data recording state for symbol QMU19 is set to download 'Pending'. | 2019-08-04 19:33:26.396 HD Request # 62 | Downloading Intraday chart data for QMU19 to the file QMU19.scid. Service: oec | 2019-08-04 19:33:26.403 HD Request # 62 | Download start date-time: 2019-08-02 14:34:57.000 | 2019-08-04 19:33:26.403 HD Request # 62 | Using server: ds4.sierracharts.com port 10149 | 2019-08-04 19:33:26.404 Socket (3) | Creating socket. | 2019-08-04 19:33:26.404 Socket (3) | Connecting to IP: 192.81.56.146. | 2019-08-04 19:33:26.404 QMU19 Daily #2 | StartDateTimeForLoadingOrderFills: 2019-08-03 00:00:00 | 2019-08-04 19:33:26.611 HD Request # 63 | Downloading Historical Daily chart data for QMU19. Starting date: 1969-08-04. Service: oec | 2019-08-04 19:33:26.612 HD Request # 63 | Requesting historical Daily data for QMU19 starting at 1969-08-03 | 2019-08-04 19:33:26.612 HTTPS connection ID:13 to historicaldata.sierrachart.com:443 for request ID:13 (4) | Creating socket. Using TLS 1.2. | 2019-08-04 19:33:26.612 HTTPS connection ID:13 to historicaldata.sierrachart.com:443 for request ID:13 (4) | Connecting to IP: 88.99.0.216. | 2019-08-04 19:33:26.612 HD Request # 62 | Setting DTC encoding to Binary VLS | 2019-08-04 19:33:26.622 HD Request # 62 | Sending historical data logon request message. | 2019-08-04 19:33:26.622 HD Request # 62 | Requesting Intraday data. Start date-time: 2019-08-02 14:34:57. Record interval: 0. Symbol: QMU19 | 2019-08-04 19:33:26.782 HD Request # 62 | Decompressing data. | 2019-08-04 19:33:26.952 HD Request # 62 | Receiving Intraday data for QMU19 starting at 2019-08-02 14:34:57 | 2019-08-04 19:33:26.953 HD Request # 62 | Timestamp of first Intraday data file record written: 2019-08-02 14:35:04 | 2019-08-04 19:33:26.953 Socket (3) | Shutdown started. Waiting for graceful close. | 2019-08-04 19:33:27.186 Historical data download thread signaled to stop. | 2019-08-04 19:33:27.186 HD Request # 62 | Received 1476 records from 2019-08-02 14:34:57.000 to 2019-08-04 19:33:12.000 (2.2 days) and wrote 1475 records for QMU19 | 2019-08-04 19:33:27.187 HD Request # 62 | Completion time: 0s | 2019-08-04 19:33:27.191 HD Request # 62 | Intraday data download complete for QMU19. Unique request ID: 60 | 2019-08-04 19:33:27.191 Removed historical data download ID 60 | 2019-08-04 19:33:27.191 Real-time Intraday chart data file updates started for QMU19 | 2019-08-04 19:33:27.191 Intraday chart data file opened for QMU19 | 2019-08-04 19:33:27.191 Socket (3) | Socket gracefully closed by remote side. | 2019-08-04 19:33:27.344 Socket (3) | Closed. | 2019-08-04 19:33:27.344 HD Request # 63 | Receiving historical Daily data for QMU19 starting at 2013-11-21 | 2019-08-04 19:33:28.531 HD Request # 63 | Writing historical Daily data to the file QMU19.dly | 2019-08-04 19:33:28.531 HD Request # 63 | Received 1435 records from 2013-11-21 00:00:00 to 2019-08-05 00:00:00 (5.7years) and wrote 1435 records for QMU19 | 2019-08-04 19:33:28.594 HD Request # 63 | Completion time: 2s | 2019-08-04 19:33:28.602 HD Request # 63 | Daily data download complete for QMU19. Unique request ID: 61 | 2019-08-04 19:33:28.602 Removed historical data download ID 61 | 2019-08-04 19:33:28.602 QMU19 Daily #2 | Reloading chart. | 2019-08-04 19:33:28.614 QMU19 Daily #2 | StartDateTimeForLoadingOrderFills: 2013-11-21 00:00:00 | 2019-08-04 19:33:28.639 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:33:28.643 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:33:28.643 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:33:28.643 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:33:28.647 QMU19 15 Min #1 | Performing a full recalculation because it has been tagged. Chartbook: DTFL ALL.cht | 2019-08-04 19:33:28.647 HTTPS connection ID:13 to historicaldata.sierrachart.com:443 for request ID:13 (4) | Shutdown started. Waiting for graceful close. | 2019-08-04 19:33:28.844 HTTPS connection ID:13 to historicaldata.sierrachart.com:443 for request ID:13 (4) | Socket gracefully closed by remote side. | 2019-08-04 19:33:29.079 HTTPS connection ID:13 to historicaldata.sierrachart.com:443 for request ID:13 (4) | Closed. | 2019-08-04 19:33:29.079 GCLU19 15 Min #1 | Reloading chart. | 2019-08-04 19:33:29.377 GCLU19 3 Min #3 | Reloading chart. | 2019-08-04 19:33:29.457 GCLU19 Daily #2 | Reloading chart. | 2019-08-04 19:33:29.616 Intraday data recording state for symbol GCLU19 is set to download 'Pending'. | 2019-08-04 19:33:29.629 HD Request # 64 | Downloading Intraday chart data for GCLU19 to the file GCLU19.scid. Service: oec | 2019-08-04 19:33:29.629 HD Request # 64 | Download start date-time: 2019-08-04 19:31:55.000 | 2019-08-04 19:33:29.630 HD Request # 64 | Using server: ds3.sierracharts.com port 10150 | 2019-08-04 19:33:29.630 Socket (3) | Creating socket. | 2019-08-04 19:33:29.630 Socket (3) | Connecting to IP: 65.182.172.42. | 2019-08-04 19:33:29.630 GCLU19 Daily #2 | StartDateTimeForLoadingOrderFills: 2013-11-20 00:00:00 | 2019-08-04 19:33:29.643 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:33:29.647 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:33:29.647 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:33:29.650 HD Request # 64 | Setting DTC encoding to Binary VLS | 2019-08-04 19:33:29.891 HD Request # 64 | Sending historical data logon request message. | 2019-08-04 19:33:29.891 HD Request # 64 | Requesting Intraday data. Start date-time: 2019-08-04 19:31:55. Record interval: 0. Symbol: GCLU19 | 2019-08-04 19:33:30.033 HD Request # 64 | Decompressing data. | 2019-08-04 19:33:30.172 HD Request # 64 | Receiving Intraday data for GCLU19 starting at 2019-08-04 19:31:55 | 2019-08-04 19:33:30.172 HD Request # 64 | Timestamp of first Intraday data file record written: 2019-08-04 19:31:56 | 2019-08-04 19:33:30.173 Socket (3) | Shutdown started. Waiting for graceful close. | 2019-08-04 19:33:30.173 Historical data download thread signaled to stop. | 2019-08-04 19:33:30.173 HD Request # 64 | Received 28 records from 2019-08-04 19:31:55.000 to 2019-08-04 19:33:18.000 (83.0 seconds) and wrote 27 records for GCLU19 | 2019-08-04 19:33:30.174 HD Request # 64 | Completion time: 0s | 2019-08-04 19:33:30.179 HD Request # 64 | Intraday data download complete for GCLU19. Unique request ID: 62 | 2019-08-04 19:33:30.179 Removed historical data download ID 62 | 2019-08-04 19:33:30.179 Real-time Intraday chart data file updates started for GCLU19 | 2019-08-04 19:33:30.179 Intraday chart data file opened for GCLU19 | 2019-08-04 19:33:30.179 Socket (3) | Socket gracefully closed by remote side. | 2019-08-04 19:33:30.330 Socket (3) | Closed. | 2019-08-04 19:33:30.330 GCLU19 15 Min #1 | StartDateTimeForLoadingOrderFills: 2018-03-25 18:45:00 | 2019-08-04 19:33:30.830 GCLU19 3 Min #3 | StartDateTimeForLoadingOrderFills: 2018-03-25 18:48:00 | 2019-08-04 19:33:30.960 RTYU19 15 Min #1 | Reloading chart. | 2019-08-04 19:33:33.675 RTYU19 3 Min #3 | Reloading chart. | 2019-08-04 19:33:33.711 RTYU19 Daily #2 | Reloading chart. | 2019-08-04 19:33:33.867 RTYU19 Daily #2 | StartDateTimeForLoadingOrderFills: 2018-06-14 00:00:00 | 2019-08-04 19:33:33.877 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:33:33.878 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:33:33.878 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:33:33.880 Intraday data recording state for symbol RTYU19 is set to download 'Pending'. | 2019-08-04 19:33:33.925 HD Request # 65 | Downloading Intraday chart data for RTYU19 to the file RTYU19.scid. Service: oec | 2019-08-04 19:33:33.925 HD Request # 65 | Download start date-time: 2019-08-04 19:31:47.000 | 2019-08-04 19:33:33.926 HD Request # 65 | Using server: ds4.sierracharts.com port 10149 | 2019-08-04 19:33:33.926 Socket (3) | Creating socket. | 2019-08-04 19:33:33.926 Socket (3) | Connecting to IP: 192.81.56.146. | 2019-08-04 19:33:33.926 HD Request # 65 | Setting DTC encoding to Binary VLS | 2019-08-04 19:33:34.323 HD Request # 65 | Sending historical data logon request message. | 2019-08-04 19:33:34.323 HD Request # 65 | Requesting Intraday data. Start date-time: 2019-08-04 19:31:47. Record interval: 0. Symbol: RTYU19 | 2019-08-04 19:33:34.500 RTYU19 3 Min #3 | StartDateTimeForLoadingOrderFills: 2019-03-18 12:21:00 | 2019-08-04 19:33:34.563 RTYU19 15 Min #1 | StartDateTimeForLoadingOrderFills: 2019-03-18 12:15:00 | 2019-08-04 19:33:34.595 HD Request # 65 | Decompressing data. | 2019-08-04 19:33:34.635 HD Request # 65 | Receiving Intraday data for RTYU19 starting at 2019-08-04 19:31:47 | 2019-08-04 19:33:34.635 HD Request # 65 | Timestamp of first Intraday data file record written: 2019-08-04 19:32:05 | 2019-08-04 19:33:34.635 Socket (3) | Shutdown started. Waiting for graceful close. | 2019-08-04 19:33:34.635 Historical data download thread signaled to stop. | 2019-08-04 19:33:34.635 HD Request # 65 | Received 2 records from 2019-08-04 19:31:47.000 to 2019-08-04 19:32:05.000 (18.0 seconds) and wrote 1 record for RTYU19 | 2019-08-04 19:33:34.636 HD Request # 65 | Completion time: 0s | 2019-08-04 19:33:34.640 HD Request # 65 | Intraday data download complete for RTYU19. Unique request ID: 63 | 2019-08-04 19:33:34.640 Removed historical data download ID 63 | 2019-08-04 19:33:34.640 Real-time Intraday chart data file updates started for RTYU19 | 2019-08-04 19:33:34.640 Intraday chart data file opened for RTYU19 | 2019-08-04 19:33:34.640 Socket (3) | Socket gracefully closed by remote side. | 2019-08-04 19:33:34.798 Socket (3) | Closed. | 2019-08-04 19:33:34.798 6SU19 15 Min #1 | Reloading chart. | 2019-08-04 19:33:36.094 6SU19 Daily #2 | Reloading chart. | 2019-08-04 19:33:36.118 6SU19 Daily #2 | StartDateTimeForLoadingOrderFills: 2014-09-03 00:00:00 | 2019-08-04 19:33:36.142 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:33:36.145 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:33:36.145 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:33:36.148 6SU19 3 Min #3 | Reloading chart. | 2019-08-04 19:33:36.203 6SU19 15 Min #1 | StartDateTimeForLoadingOrderFills: 2018-09-12 10:15:00 | 2019-08-04 19:33:36.246 6SU19 3 Min #3 | StartDateTimeForLoadingOrderFills: 2018-09-12 10:18:00 | 2019-08-04 19:33:36.432 6JU19 15 Min #1 | Reloading chart. | 2019-08-04 19:33:38.146 6JU19 3 Min #3 | Reloading chart. | 2019-08-04 19:33:38.214 Opened cached Intraday file: C:\SierraChart\Data\GCLU19.scid | 2019-08-04 19:33:38.270 6JU19 Daily #2 | Reloading chart. | 2019-08-04 19:33:38.364 6JU19 Daily #2 | StartDateTimeForLoadingOrderFills: 2014-09-03 00:00:00 | 2019-08-04 19:33:38.385 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:33:38.392 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:33:38.392 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:33:38.398 6JU19 15 Min #1 | StartDateTimeForLoadingOrderFills: 2018-06-27 01:15:00 | 2019-08-04 19:33:38.735 6JU19 3 Min #3 | StartDateTimeForLoadingOrderFills: 2018-06-27 01:15:00 | 2019-08-04 19:33:38.946 6JU19 Daily #2 | Reloading chart. | 2019-08-04 19:33:48.371 6JU19 Daily #2 | StartDateTimeForLoadingOrderFills: 2014-09-03 00:00:00 | 2019-08-04 19:33:48.391 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:33:48.395 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:33:48.395 Chart #2 has tagged chart #1 for full recalculation. Chartbook: DTFL ALL.cht | 2019-08-04 19:33:48.400 6JU19 15 Min #1 | Performing a full recalculation because it has been tagged. Chartbook: DTFL ALL.cht | 2019-08-04 19:33:48.400 Opened cached Intraday file: C:\SierraChart\Data\ZTU19.scid | 2019-08-04 19:34:08.288 Opened cached Intraday file: C:\SierraChart\Data\QMU19.scid | 2019-08-04 19:34:13.292 File >> Disconnect selected. | 2019-08-04 19:34:16.939 GAIN Capital FIX Trading: DisconnectFIX called. | 2019-08-04 19:34:16.942 GAIN Capital FIX Trading: Sending a Logout message. | 2019-08-04 19:34:16.942 GAIN Capital/OEC | Disconnected from the trading server. | 2019-08-04 19:34:16.942 GAIN Capital FAST Data: Sent a Logout message. | 2019-08-04 19:34:16.942 GAIN Capital FIX Trading socket (2) | Write in progress. Shutdown being delayed. | 2019-08-04 19:34:16.942 GAIN Capital/OEC | Disconnected. | 2019-08-04 19:34:16.965 GAIN Capital FIX Trading socket (2) | Write has completed. Shutdown being performed. | 2019-08-04 19:34:17.071 GAIN Capital FIX Trading socket (2) | Shutdown started. Waiting for graceful close. | 2019-08-04 19:34:17.071 GAIN Capital FAST Data socket (1) | Socket gracefully closed by remote side. | 2019-08-04 19:34:17.071 GAIN Capital FAST Data: Remote side disconnected without completing the logout sequence. Final messages may have been lost, although unlikely. | 2019-08-04 19:34:17.071 GAIN Capital FAST Data socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-08-04 19:34:17.072 GAIN Capital FAST Data socket (1) | Closed. | 2019-08-04 19:34:17.072 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2019-08-04 19:34:17.072 GAIN Capital FIX Trading socket (2) | Socket gracefully closed by remote side. | 2019-08-04 19:34:17.072 GAIN Capital FIX Trading socket (2) | Closed. | 2019-08-04 19:34:17.072 |
| [2019-08-05 01:11:39] |
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You are indeed encountering the Gain Capital symbol limit: Symbol Error - ZWU19 is unknown, unavailable, or improperly formatted. FIX reject reason: Your subscription limit of 5 has been reached | 2019-08-04 17:19:48.929
In this latest log we do not see this message so you are all set. But if you have any continued problems you should consider using the Denali Exchange Data Feed of ours because it is a better data feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-05 01:12:25
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