Support Board
Date/Time: Sat, 01 Feb 2025 18:46:45 +0000
Message log is IRRITATING. A tickbox is desperately needed.
View Count: 767
[2019-07-23 12:42:41] |
grantx - Posts: 244 |
Is there a way to silence that damn message log? There is no need for it to keep popping up front and center on top of my charts informing me about some start date or end date or whatever. Its at the point that I don't even read it anymore because of its damn annoying persistence. Its like an irritating fly that I cannot swat, ultimately rendering its intended usefulness completely redundant to me. Please, for the love of God, and for the mental wellbeing of all your subscribers' sanity - a tickbox to permanently silence it. |
[2019-07-23 14:29:56] |
MotoMoto - Posts: 47 |
FWIW - I have it permanently open and minimised. I never see it unless I need to. try that perhaps
|
[2019-07-23 16:58:01] |
Sierra Chart Engineering - Posts: 104368 |
You can keep it hidden with this option: General Settings Window: Never Automatically Open Message Log or Trade Service Log (Global Settings >> General Settings >> Log >> Log) But if it is opening, there probably is some issue that needs to be looked into. So there is something wrong that needs to be resolved. Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-23 16:58:33
|
[2019-07-25 09:04:50] |
grantx - Posts: 244 |
I manually change my timeframes. I use the numeric pad to change between 60 minutes, 120 minutes, 240 minutes etc... Every time I change the time this alert window pops up. Does my head in. Not blaming you chaps at all. More than likely it is something I have misconfigured. Software version: 1951 64-bit | 2019-07-25 09:18:04.151
Usage end date: 2020-04-28 | 2019-07-25 09:18:04.151 Enabled for: Sierra Chart Historical Data Service. | 2019-07-25 09:18:04.151 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2019-07-25 09:18:04.151 Enabled for exchange: INDEXES_DATA_BARCHART | 2019-07-25 09:18:04.151 Enabled for exchange: CME (Trading Account Required) | 2019-07-25 09:18:04.151 Enabled for exchange: CBOT (Trading Account Required) | 2019-07-25 09:18:04.151 Enabled for exchange: COMEX (Trading Account Required) | 2019-07-25 09:18:04.151 Enabled for exchange: NYMEX (Trading Account Required) | 2019-07-25 09:18:04.151 Received 1 data feed usernames. | 2019-07-25 09:18:04.151 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-07-25 09:18:04.151 Current selected Data/Trading service: Interactive Brokers | 2019-07-25 09:18:04.151 Custom symbol settings values: enabled | 2019-07-25 09:18:04.151 Chart Update Interval: 10 | 2019-07-25 09:18:04.151 Intraday Data Storage Time Unit: 0 | 2019-07-25 09:18:04.151 Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2019-07-25 09:18:04.151 2019-07-25 09:18:04 Local computer time | 2019-07-25 09:18:04.151 2019-07-25 08:18:04 Local computer time in UTC | 2019-07-25 09:18:04.151 2019-07-25 09:18:04 Local computer time in SC Time Zone | 2019-07-25 09:18:04.151 2019-07-23 07:25:51 Server time in UTC | 2019-07-25 09:18:04.151 Local computer UTC time and Server UTC time difference: 0 seconds. | 2019-07-25 09:18:04.151 Program path: C:\SierraChartFutures\ | 2019-07-25 09:18:04.151 Data Files path: C:\SierraChartFutures\Data\ | 2019-07-25 09:18:04.151 OS Version Number: 10.0 | 2019-07-25 09:18:04.151 Locale Setting: C | 2019-07-25 09:18:04.151 DLLs: G7.dll, G7_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-07-25 09:18:04.151 MES-201909-GLOBEX-USD [CV][M] 120 Min #3 | Reloading chart. | 2019-07-25 09:18:10.297 MES-201909-GLOBEX-USD [CV][M] 120 Min #3 | Dates not found while checking for invalid data in continuous contract data files. MES-201906-GLOBEX-USD | 2019-07-25 09:18:10.321 * Unable to determine transition date based on volume from files: MES-201809-GLOBEX-USD.dly, MES-201812-GLOBEX-USD.dly | 2019-07-25 09:18:10.321 The MES-201812-GLOBEX-USD.dly symbol may not be the active contract month. | 2019-07-25 09:18:10.321 Unable to determine transition date based on volume from files: MES-201812-GLOBEX-USD.dly, MES-201903-GLOBEX-USD.dly | 2019-07-25 09:18:10.322 The MES-201903-GLOBEX-USD.dly symbol may not be the active contract month. | 2019-07-25 09:18:10.322 + Chart Data Loading Thread Stopwatch: 2.4615376091969976 seconds. | 2019-07-25 09:18:12.786 MES-201909-GLOBEX-USD [CV][M] 120 Min #3 | StartDateTimeForLoadingOrderFills: 2019-05-05 21:30:00 | 2019-07-25 09:18:12.787 MES-201909-GLOBEX-USD [CV][M] 60 Min #3 | Reloading chart. | 2019-07-25 09:58:26.300 MES-201909-GLOBEX-USD [CV][M] 60 Min #3 | Dates not found while checking for invalid data in continuous contract data files. MES-201906-GLOBEX-USD | 2019-07-25 09:58:26.324 * Unable to determine transition date based on volume from files: MES-201809-GLOBEX-USD.dly, MES-201812-GLOBEX-USD.dly | 2019-07-25 09:58:26.324 The MES-201812-GLOBEX-USD.dly symbol may not be the active contract month. | 2019-07-25 09:58:26.324 Unable to determine transition date based on volume from files: MES-201812-GLOBEX-USD.dly, MES-201903-GLOBEX-USD.dly | 2019-07-25 09:58:26.324 The MES-201903-GLOBEX-USD.dly symbol may not be the active contract month. | 2019-07-25 09:58:26.324 + Chart Data Loading Thread Stopwatch: 2.486950887703541 seconds. | 2019-07-25 09:58:28.814 MES-201909-GLOBEX-USD [CV][M] 60 Min #3 | StartDateTimeForLoadingOrderFills: 2019-05-05 22:30:00 | 2019-07-25 09:58:28.819 MES-201909-GLOBEX-USD [CV][M] 120 Min #3 | Reloading chart. | 2019-07-25 09:58:31.774 MES-201909-GLOBEX-USD [CV][M] 120 Min #3 | Dates not found while checking for invalid data in continuous contract data files. MES-201906-GLOBEX-USD | 2019-07-25 09:58:31.798 * Unable to determine transition date based on volume from files: MES-201809-GLOBEX-USD.dly, MES-201812-GLOBEX-USD.dly | 2019-07-25 09:58:31.798 The MES-201812-GLOBEX-USD.dly symbol may not be the active contract month. | 2019-07-25 09:58:31.798 Unable to determine transition date based on volume from files: MES-201812-GLOBEX-USD.dly, MES-201903-GLOBEX-USD.dly | 2019-07-25 09:58:31.798 The MES-201903-GLOBEX-USD.dly symbol may not be the active contract month. | 2019-07-25 09:58:31.798 + Chart Data Loading Thread Stopwatch: 2.500041260055863 seconds. | 2019-07-25 09:58:34.301 MES-201909-GLOBEX-USD [CV][M] 120 Min #3 | StartDateTimeForLoadingOrderFills: 2019-05-05 21:30:00 | 2019-07-25 09:58:34.304 |
[2019-07-25 18:23:25] |
Sierra Chart Engineering - Posts: 104368 |
Open a Historical Daily chart for these symbols: MES-201906-GLOBEX-USD MES-201909-GLOBEX-USD Do you see all of the bars in the chart for when the symbols has been trading? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: