Support Board
Date/Time: Thu, 30 Jan 2025 18:51:48 +0000
open trade won't close in SIM mode
View Count: 1041
| [2019-03-20 14:50:15] |
| User102811 - Posts: 4 |
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Hi- My trade log shows an open trade, but there is no indication of an open trade on my DOM. If I try to flatten the trade it won't flatten. the log message says "Unable to flatten or reverse because a position does not exist". If I try to put a market order in the DOM to close it out, the order stays open in the DOM, but shows it closed the position on the trade log. However, that leaves me with 1 open position in the DOM, but no open positions in the Trade Log. how can I fix this? |
| [2019-03-20 19:42:14] |
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We want you to update to the latest prerelease with Help >> Download Prerelease: Software Download: Fast Update See if that resolves the issue. For an understanding of why this happens and how to resolve it, refer to: Trade Simulation: Trade Simulation Position Quantity Calculation In the latest prerelease, this kind of problem is automatically managed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-03-20 19:42:39
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