Login Page - Create Account

Support Board


Date/Time: Thu, 30 Jan 2025 19:03:55 +0000



Post From: open trade won't close in SIM mode

[2019-03-20 14:50:15]
User102811 - Posts: 4
Hi-
My trade log shows an open trade, but there is no indication of an open trade on my DOM. If I try to flatten the trade it won't flatten. the log message says "Unable to flatten or reverse because a position does not exist". If I try to put a market order in the DOM to close it out, the order stays open in the DOM, but shows it closed the position on the trade log. However, that leaves me with 1 open position in the DOM, but no open positions in the Trade Log.

how can I fix this?