Support Board
Date/Time: Mon, 27 Jan 2025 17:16:35 +0000
Accessing market data from another instance with a different (affiliate) account
View Count: 942
| [2019-02-27 15:08:43] |
| JanS - Posts: 46 |
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I am trying to use an SC instance to access market data from another SC instance. The source instance uses a direct account (SierraChart), the destination instance uses an affiliate (AMP) account. This does not seem to be possible because while trying to access market data I got the following log entries: Generic Client (127.0.0.1:11097) | Connecting to the server 127.0.0.1. Port 11097 | 2019-02-27 16:02:19
DTC Client socket (3) | Creating socket. | 2019-02-27 16:02:19 DTC Client socket (3) | Connecting to IP: 127.0.0.1. | 2019-02-27 16:02:19 Generic Client (127.0.0.1:11097) | Connected to server. | 2019-02-27 16:02:19 Generic Client (127.0.0.1:11097) | Starting socket receive thread. | 2019-02-27 16:02:19 Generic Client (127.0.0.1:11097) | Sending encoding request to server: Binary VLS | 2019-02-27 16:02:19 Generic Client (127.0.0.1:11097) | Setting DTC encoding to Binary VLS | 2019-02-27 16:02:19 Generic Client (127.0.0.1:11097) | Sending logon request message. | 2019-02-27 16:02:19 Generic Client (127.0.0.1:11097) | Received logon response. | 2019-02-27 16:02:19 Generic Client (127.0.0.1:11097) | Server Name: SC DTC Server. | 2019-02-27 16:02:19 Generic Client (127.0.0.1:11097) | Server protocol version: 8. Client protocol version: 8 | 2019-02-27 16:02:19 Generic Client (127.0.0.1:11097) | Logon error received from server: Username or Password is incorrect | 2019-02-27 16:02:19 Generic Client (127.0.0.1:11097) | Disconnected from the server. | 2019-02-27 16:02:19 Generic Client (127.0.0.1:11097) | Data feed disconnected. Will reconnect in 2 seconds. | 2019-02-27 16:02:19 Can you confirm that this is indeed not possible and not designed to be possible? [I was using this help page: https://www.sierrachart.com/index.php?page=doc/MultipleServices.html#AccessingMarketDataFromOtherInstancesOfSierra%20Chart] |
| [2019-02-27 18:43:51] |
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This is supported but just make sure that you disable require authentication in the DTC server in the source instance. This is in Global Settings >> Data/Trade Service Settings >> SC Server Settings. The greatest issue with something like this though is going to be market data rules from exchanges. So make sure you are just using the data internally and on the same desktop. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-27 18:45:43
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