Login Page - Create Account

Support Board


Date/Time: Mon, 27 Jan 2025 16:44:17 +0000



Post From: Accessing market data from another instance with a different (affiliate) account

[2019-02-27 15:08:43]
JanS - Posts: 46
I am trying to use an SC instance to access market data from another SC instance. The source instance uses a direct account (SierraChart), the destination instance uses an affiliate (AMP) account. This does not seem to be possible because while trying to access market data I got the following log entries:

Generic Client (127.0.0.1:11097) | Connecting to the server 127.0.0.1. Port 11097 | 2019-02-27 16:02:19
DTC Client socket (3) | Creating socket. | 2019-02-27 16:02:19
DTC Client socket (3) | Connecting to IP: 127.0.0.1. | 2019-02-27 16:02:19
Generic Client (127.0.0.1:11097) | Connected to server. | 2019-02-27 16:02:19
Generic Client (127.0.0.1:11097) | Starting socket receive thread. | 2019-02-27 16:02:19
Generic Client (127.0.0.1:11097) | Sending encoding request to server: Binary VLS | 2019-02-27 16:02:19
Generic Client (127.0.0.1:11097) | Setting DTC encoding to Binary VLS | 2019-02-27 16:02:19
Generic Client (127.0.0.1:11097) | Sending logon request message. | 2019-02-27 16:02:19
Generic Client (127.0.0.1:11097) | Received logon response. | 2019-02-27 16:02:19
Generic Client (127.0.0.1:11097) | Server Name: SC DTC Server. | 2019-02-27 16:02:19
Generic Client (127.0.0.1:11097) | Server protocol version: 8. Client protocol version: 8 | 2019-02-27 16:02:19
Generic Client (127.0.0.1:11097) | Logon error received from server: Username or Password is incorrect | 2019-02-27 16:02:19
Generic Client (127.0.0.1:11097) | Disconnected from the server. | 2019-02-27 16:02:19
Generic Client (127.0.0.1:11097) | Data feed disconnected. Will reconnect in 2 seconds. | 2019-02-27 16:02:19

Can you confirm that this is indeed not possible and not designed to be possible?

[I was using this help page:
https://www.sierrachart.com/index.php?page=doc/MultipleServices.html#AccessingMarketDataFromOtherInstancesOfSierra%20Chart]