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Direct MessagesDate/Time: Sat, 28 Sep 2024 10:20:42 +0000
[Locked] - Chart Replay Control panel not showing up
View Count: 2613
| [2019-02-02 03:59:35] |
| S.O. - Posts: 25 |
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First time this has every happened. I click on chart>replay chart, and nothing happens. Control panel does not open up at all. I've closed and restarted the app, still not working.
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| [2019-02-02 16:58:07] |
| John - SC Support - Posts: 34775 |
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Most likely the Replay Window has been moved to an area off-screen. Follow the instructions here to reset the position of the Replay window to get it to show again: Replaying Charts: Chart Replay Window Not Visible For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-05-29 07:35:43] |
| Techotomy - Posts: 104 |
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This happened to me as well. As a new user, I literally need to look up how to fix an error from the forums or how to do something simple from documentation every 5 minutes, unusual for any trading platform I've tried so far. Some usability engineering concepts would go a long way.
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| [2022-05-29 08:04:16] |
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This is clearly documented on the replay documentation page: Replaying Charts: Chart Replay Window Not Visible No need to go to the Message Board at all. If Sierra Chart tries to reposition the replay window, when it is believed to be offscreen, it leads to a false detection based upon certain monitor configurations and in some cases it will then just keep repositioning itself, when the program is started when it should not. This topic is also on the self-help page here: https://www.sierrachart.com/index.php?page=doc/SelfHelp.php&Source=Board&ForumID=0 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-05-29 08:05:11
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