Support Board
Date/Time: Fri, 24 Jan 2025 18:42:56 +0000
Flatten Positions When Loss Rules Met did not trigger - v1853
View Count: 769
| [2019-01-02 10:49:33] |
| T44 - Posts: 363 |
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Hello Sierra Support, perhaps the attached screenshot makes it easier for you to diagnose. Thanks in advance, --- Please see attached screenshot. As you can see, loss is set to 400, and current net P&L says 141.32C. This net P&L value is wrong, the account is at -559. I have referred to "Help with daily profit/loss value" Help With Daily Profit/Loss Value Include Open P/L in Chart/Trade DOM P/L Display (NPL) is unchecked as instructed. The correct Profit/Loss Format set in all charts' Chart >> Chart Settings >> Advanced Settings (set to Currency). The Trade Activity Log hows my correct net P&L. I should mention that I'm using CQG fix and my account was flat at the beginning of this trade date. Date Time Of Last Edit: 2019-01-02 10:57:31
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Private File |
| [2019-01-02 16:31:54] |
| T44 - Posts: 363 |
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I was able to trigger this feature by 1) closing all my chartbooks (chart stats tab of Trade Activity Log shows no position, no P&L) 2) opening a new chartbook, opening a new intraday chart for the loss symbol 3) turning on chart trade mode. It now shows the daily loss correctly. However, I had chart trade mode turned on in this symbol in my other chartbook, the total loss showed in the Trade Activity Log, and yet the P&L window in the Global Profit/Loss Management box showed positive on the day whereas the Trade Activity Log showed the (correct) negative figure. My chartbook is attached. Thanks. |
Attachment Deleted. Private File |
| [2019-01-08 18:36:54] |
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This is still pending review.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-01-21 06:08:39] |
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We understand why this problem is now occurring. We are going to change the way that Global Profit/Loss Management works and you will have to set the particular charts you want included in the Profit/Loss calculations. Otherwise, the charts selected can be effectively random and not give you an expected result consistently. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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