Support Board
Date/Time: Thu, 23 Jan 2025 03:15:50 +0000
Record Market Depth Data being disabled?
View Count: 1472
| [2018-11-01 10:46:34] |
| samual sprat - Posts: 343 |
|
Hi, I have to re enable the "Record Market Depth Data" setting under the global symbol settings > Intraday tab every couple of days. Why is it being disabled? Also i've had several occurrences where i leave my PC running overnight to find that Sierra has hung, I cannot click on anything and must kill the sierra process. This happens precisely at the same time every night (1am GMT or 8pm EST). Then sometimes when I restart sierra it hangs when loading the charts with depth on it. Only fix for this is to delete the depth files in the data folder and restart. Seems something is not right with how Market Depth, maybe files are corrupted somehow or something else in my settings? FYI. I have uploaded my logs. Thanks S Date Time Of Last Edit: 2018-11-01 10:49:21
|
| [2018-11-01 11:29:45] |
| |
|
I have to re enable the "Record Market Depth Data" setting under the global symbol settings > Intraday tab every couple of days. Why is it being disabled? Also i've had several occurrences where i leave my PC running overnight to find that Sierra has hung, This should not happen at all. Provide us the Chartbook you are using by following these instructions and we will test:https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-11-01 11:30:05
|
To post a message in this thread, you need to log in with your Sierra Chart account: