Support Board

Date/Time: Thu, 23 Jan 2025 03:12:43 +0000

Post From: Record Market Depth Data being disabled?

[2018-11-01 11:29:45] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
I have to re enable the "Record Market Depth Data" setting under the global symbol settings > Intraday tab every couple of days. Why is it being disabled? We cannot reproduce this and we see no problem with this. The option remains enabled even after updating of the symbol settings and also even after a restart. Also i've had several occurrences where i leave my PC running overnight to find that Sierra has hung, This should not happen at all. Provide us the Chartbook you are using by following these instructions and we will test: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-11-01 11:30:05