Support Board
Date/Time: Thu, 23 Jan 2025 03:24:34 +0000
trading error
View Count: 629
| [2018-10-31 06:02:11] |
| RAJBACHWAL - Posts: 1 |
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Hi, I was trading NQ two days ago, I closed my position but after few seconds I saw a new position opened itself suddenly I clicked faltten but after few seconds again new position appeared it continued for 3-4 times and finally I had 6 contracts of position by itself, I had to contact broker support to disable my account..please look into as it would have jeopardize my trading career..
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| [2018-10-31 20:11:48] |
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This is simply a case where the external trading service did not provide a position update. Refer to: Trading Information Windows: Incorrectly Reported Trade Position Quantity The behavior you describe is exactly what would happen when there was no Position update indicating that there is no longer a position for the symbol being traded. We see you are using Rithmic. This is not something we normally hear about with Rithmic so we can only assume it was just a momentary problem with the Rithmic system. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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