Support Board
Date/Time: Thu, 23 Jan 2025 03:29:42 +0000
Post From: trading error
| [2018-10-31 20:11:48] |
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This is simply a case where the external trading service did not provide a position update. Refer to: Trading Information Windows: Incorrectly Reported Trade Position Quantity The behavior you describe is exactly what would happen when there was no Position update indicating that there is no longer a position for the symbol being traded. We see you are using Rithmic. This is not something we normally hear about with Rithmic so we can only assume it was just a momentary problem with the Rithmic system. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |