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NQ Depth

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[2018-09-26 16:37:00] #1 [Go To First Post]
User600744 - Posts: 29
I see you have increased the depth of the book on some of your CME data? Does it include NQ? Do I have access to it with my current subscription level. Thanks

[2018-09-26 19:27:05] #2 [Go To First Post]
John - SC Support - Posts: 37369
We have only released additional levels of Market Depth for GC, YM and ES. The rest will come once we are certain that these additional levels are working properly and do not cause performance issues with the software. When these additional levels are available, you will not need to do anything, they will be made available for the CME products that you already subscribe to at no additional charge. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2018-09-27 17:23:25] #3 [Go To First Post]
User600744 - Posts: 29
I have tried to access the additional depth on ES but am having trouble. Do I need to update to latest version. I'm on 1806 64 Bit. Thanks

[2018-09-28 02:47:51] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Would be best to wait until next week until we get this fully released. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2018-09-28 03:39:32] #5 [Go To First Post]
User600744 - Posts: 29
When you say fully released, are you adding more markets? Thanks

[2018-09-28 04:04:43] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2018-09-28 16:07:03] #7 [Go To First Post]
User600744 - Posts: 29
Thats good. Do you have a date for the update? What markets are being added? I just want to say how impressed I am with you guys at Sierra. You listen and respond to your customers needs.

[2018-10-01 19:18:30] #8 [Go To First Post]
User600744 - Posts: 29
I have updated to the latest release. How do I view more market depth? I dont think I am getting real time data.

[2018-10-01 19:54:29] #9 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We apologize for the delay with responding, we did more work on this on the weekend and we expect the 40 levels of depth for the NQ and the other more active futures contracts, in the next couple of days. We will get NQ out today. I dont think I am getting real time data. So you are not receiving any real-time data for CME futures? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2018-10-01 20:01:43] #10 [Go To First Post]
User600744 - Posts: 29
no only delayed. I am subscribed to your live data though. Not seeing any depth either

[2018-10-01 22:08:40] #11 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2018-10-02 17:25:23] #12 [Go To First Post]
User600744 - Posts: 29
Software version: 1814 64-bit \| 2018-10-02 18:23:19 Usage end date: 2018-10-21 \| 2018-10-02 18:23:19 Enabled for: Advanced Features. \| 2018-10-02 18:23:19 Enabled for: Advanced Features 2. \| 2018-10-02 18:23:19 Enabled for: Sierra Chart Historical Data Service. \| 2018-10-02 18:23:19 Enabled for: Sierra Chart Real-Time Exchange Data Feed. \| 2018-10-02 18:23:19 Enabled for: INDEXES_DATA_BARCHART \| 2018-10-02 18:23:19 Enabled for: NYMEX, For professionals and users without a trading account \| 2018-10-02 18:23:19 Enabled for: U.S. Equities (NYSE, NASDAQ, AMEX, BATS) \| 2018-10-02 18:23:19 Enabled for: BATS (NYSE, NASDAQ) \| 2018-10-02 18:23:19 Received 1 data feed usernames. \| 2018-10-02 18:23:19 Allow Support for Sierra Chart Data Feeds is enabled. \| 2018-10-02 18:23:19 Current selected Data/Trading service: SC Data - All Services \| 2018-10-02 18:23:19 Chart Update Interval: 10 \| 2018-10-02 18:23:19 Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) \| 2018-10-02 18:23:19 2018-10-02 18:23:18 Local computer time \| 2018-10-02 18:23:19 2018-10-02 17:23:18 Local computer time in UTC \| 2018-10-02 18:23:19 2018-10-02 18:23:18 Local computer time in SC Time Zone \| 2018-10-02 18:23:19 2018-10-02 16:47:53 Server time in UTC \| 2018-10-02 18:23:19 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2018-10-02 18:23:19 Program path: C:\SierraChart\ \| 2018-10-02 18:23:19 Data Files path: C:\SierraChart\Data\ \| 2018-10-02 18:23:19 OS Version Number: 6.1 \| 2018-10-02 18:23:19 Locale Setting: C \| 2018-10-02 18:23:19 SC Data - All Services \| Connected to data server. \| 2018-10-02 18:23:37 SC Data - All Services \| Starting real-time market data updates for: NQZ18. ID: 1 \| 2018-10-02 18:23:37 SC Data - All Services \| Subscribing to streaming market data in the service client is not supported. Symbol: NQZ18 \| 2018-10-02 18:23:37 SC Data - All Services \| Requesting security definition data for: NQZ18. ID: 1 \| 2018-10-02 18:23:37 Intraday data recording state for symbol NQZ18 is set to download 'Pending'. \| 2018-10-02 18:23:37 Delaying start of download for NQZ18 \| 2018-10-02 18:23:37 HD Request # 19 \| Downloading Intraday chart data for NQZ18 to the file NQZ18.scid. Service: cme \| 2018-10-02 18:23:42 HD Request # 19 \| Download start date-time: 2018-10-02 18:11:34.000 \| 2018-10-02 18:23:42 HD Request # 19 \| Using server: ds7.sierracharts.com port 10150 \| 2018-10-02 18:23:42 Socket (1) \| Creating socket. \| 2018-10-02 18:23:42 Socket (1) \| Connecting to IP: 8.18.161.133. \| 2018-10-02 18:23:42 HD Request # 19 \| Setting DTC encoding to Binary VLS \| 2018-10-02 18:23:42 HD Request # 19 \| Sending historical data logon request message. \| 2018-10-02 18:23:42 Requesting market depth updates for: NQZ18 if supported. \| 2018-10-02 18:23:42 HD Request # 19 \| Requesting Intraday data. Start date-time: 2018-10-02 18:11:34. Record interval: 0. Symbol: NQZ18 \| 2018-10-02 18:23:42 HD Request # 19 \| Decompressing data. \| 2018-10-02 18:23:42 HD Request # 19 \| Receiving Intraday data for NQZ18 starting at 2018-10-02 18:11:34 \| 2018-10-02 18:23:42 HD Request # 19 \| Timestamp of first Intraday data file record written: 2018-10-02 18:11:35 \| 2018-10-02 18:23:42 Socket (1) \| Signaling to core to close socket \| 2018-10-02 18:23:42 Historical data download thread signaled to stop. \| 2018-10-02 18:23:42 Socket (1) \| Shutdown started. Waiting for graceful close. \| 2018-10-02 18:23:42 HD Request # 19 \| Received 787 records from 2018-10-02 18:11:34 to 2018-10-02 18:13:41 (2.1 minutes) and wrote 779 records for NQZ18 \| 2018-10-02 18:23:42 HD Request # 19 \| Completion time: 1s \| 2018-10-02 18:23:42 HD Request # 19 \| Intraday data download complete for NQZ18. Unique request ID: 18 \| 2018-10-02 18:23:42 Removed historical data download ID 18 \| 2018-10-02 18:23:42 Real-time Intraday chart data file updates started for NQZ18 \| 2018-10-02 18:23:42 Intraday chart data file opened for NQZ18 \| 2018-10-02 18:23:42 Socket (1) \| Socket gracefully closed by remote side. \| 2018-10-02 18:23:42 Socket (1) \| Closed. \| 2018-10-02 18:23:42

[2018-10-02 17:58:35] #13 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You need to connect to your live trading account to authorize the CME data: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices Enabled for: NYMEX, For professionals and users without a trading account \| 2018-10-02 18:23:19 You only have this CME related exchange active so you can only get real-time data from Nymex. You will need to activate one of the CME exchanges to get data for NQ. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-02 17:59:13

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