Support Board
Date/Time: Tue, 21 Jan 2025 10:37:53 +0000
Discrepancy with Sierra Tick Charts vs Other Platforms/Data Feeds
View Count: 1584
| [2018-08-09 14:16:54] |
| Vantrader66 - Posts: 21 |
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I recently joined a trade room with other traders who use Tradestation and Ninja charts. We've noticed that when using identical tick charts (ie 610 tick chart on YM and 6E) that my candles look very different to what the others are showing on their charts. Their candles close much earlier than mine - for example when there are 400 ticks remaining on my candle they have already started to print a new one. This creates a problem as we are basing entries/exits on opens and closes of the tick candles. Why is there such a discrepancy with Sierra Charts and how do I get on the same page with the charts and candles the other traders are looking at? I am using the Sierra Chart data feed.
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| [2018-08-09 14:48:13] |
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One of the main options you need to make sure is enabled is Chart >> Chart Settings >> New Bar at Session Start and that Sierra Chart is set for a tick by tick data configuration. Refer to: Tick by Tick Data Configuration Complete documentation on this subject: Number Of Trades, Volume or Range Bar Charts Do Not Match Setting or Are Not Accurate or Are Inconsistent Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-08-09 14:52:12] |
| Vantrader66 - Posts: 21 |
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Thanks, this was the issue as well as putting in correct session time start/end. Once again operator error as I am new to SC. Thanks again for quick response- you guys are the best!
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