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Date/Time: Tue, 21 Jan 2025 12:19:44 +0000



Delay in quotes when lot's of charts are opened

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[2018-08-09 10:32:00]
smeb - Posts: 10
Hello,

I realize that there is some big delays (up to 20-30 seconds) in ticks.

I do my test with EURUSD, M1, using Data Service Settings : "SC Forex Data (FXCM)".

If I launch one sierrachart with one chart, it ticks normally.
If I launch my sierrachart with lots of charts then there is that delay.

The computer CPU is busy but far from 100%.

To take the best decision, I'd like to understand what/where the limit is.

- Is it because there is too many charts with the same account ? Is there a limit ?
- Is it because there is too many charts in the same sierra chart instance ?
- Other limitations ?

Maybe some settings can fix this ?

Thanks a lot for your help.

Regards,
[2018-08-09 20:41:12]
Sierra Chart Engineering - Posts: 104368
There are no limits, but you might want to use an additional instance of Sierra Chart.

Refer to:
Using DTC Server for Data and Trading in Another Sierra Chart Instance

Also refer to help topic 30:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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