Support Board
Date/Time: Tue, 21 Jan 2025 04:04:37 +0000
tick chart stop printing new bars
View Count: 1013
| [2018-07-24 13:52:10] |
| Tony - Posts: 549 |
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Hi, I have been using Sierra Chart for over a week now, I have package 3 and Interactive Brokers data feed. I have ES Mini on 3000 tick chart, it worked great last week, but since yesterday (Jul 23), it stopped printing new bars, I think the data feed still works, just the last bar gets longer and longer, until I choose "Delete All Data And Download", then all the bars look normal, but again, stuck at the last bar. Thanks |
| [2018-07-24 16:49:44] |
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One thing we see is a Sierra Chart Exchange Data Feed was canceled on 2018-07-22 because you had a trial and then there was insufficient balance to renew. You need to add more credit and then reactivate the data feed. You can do all of this here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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