Login Page - Create Account

Support Board


Date/Time: Tue, 21 Jan 2025 04:04:21 +0000



Post From: tick chart stop printing new bars

[2018-07-24 16:49:44]
Sierra Chart Engineering - Posts: 104368
One thing we see is a Sierra Chart Exchange Data Feed was canceled on 2018-07-22 because you had a trial and then there was insufficient balance to renew. You need to add more credit and then reactivate the data feed. You can do all of this here:
https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing