Support Board
Date/Time: Sun, 24 Nov 2024 10:56:46 +0000
uknown symbol for Eurex with TT
View Count: 1720
| [2013-10-16 07:13:29] |
| User39316 - Posts: 4 |
|
Hi, My Eurex fixed income products were working up until today when the 'Unknown Symbol' message displayed on startup. Software version: 1032 | 2013-10-16 07:46:03
Usage end date: 2014-01-03 | 2013-10-16 07:46:03 Sierra Chart Historical Data Service is included. | 2013-10-16 07:46:03 Active service: TT FIX | 2013-10-16 07:46:03 Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2013-10-16 07:46:03 2013-10-16 07:46:03 Local computer clock time | 2013-10-16 07:46:03 2013-10-16 06:46:03 GMT time | 2013-10-16 07:46:03 2013-10-16 07:46:03 Time zone adjusted time | 2013-10-16 07:46:03 Time difference to server time: 2 seconds. | 2013-10-16 07:46:03 Program path: C:\SierraChart_Crossland\ | 2013-10-16 07:46:03 Data Files path: C:\SierraChart_Crossland\Data\ | 2013-10-16 07:46:03 OS Version Number: 6.1 | 2013-10-16 07:46:03 TT FIX: Connecting. | 2013-10-16 07:46:08 Starting the Price Feed session. Connecting to 66.150.104.21 port 10502... | 2013-10-16 07:46:08 The network socket is connected. | 2013-10-16 07:46:08 TT Price Feed FIX Session: Sending the Logon message. | 2013-10-16 07:46:08 TT FIX Price Feed session connected. | 2013-10-16 07:46:08 Starting the Orders session. Connecting to 66.150.104.15 port 10501... | 2013-10-16 07:46:08 The network socket is connected. | 2013-10-16 07:46:08 TT Orders FIX Session: Sending the Logon message. | 2013-10-16 07:46:09 TT FIX Orders session connected. | 2013-10-16 07:46:09 TT FIX: Connected. | 2013-10-16 07:46:09 TT Gateway Status: Price server for the CBOT-A exchange is Open | 2013-10-16 07:46:09 TT Gateway Status: Order server for the CBOT-A exchange is Open | 2013-10-16 07:46:09 TT Gateway Status: Fill server for the CBOT-A exchange is Open | 2013-10-16 07:46:09 TT Gateway Status: Price server for the CBOT-B exchange is Open | 2013-10-16 07:46:09 TT Gateway Status: Order server for the CBOT-B exchange is Open | 2013-10-16 07:46:09 TT Gateway Status: Fill server for the CBOT-B exchange is Open | 2013-10-16 07:46:09 TT Gateway Status: Price server for the CBOT exchange is Open | 2013-10-16 07:46:09 TT Gateway Status: Order server for the CBOT exchange is Open | 2013-10-16 07:46:09 TT Gateway Status: Fill server for the CBOT exchange is Open | 2013-10-16 07:46:09 TT Gateway Status: Price server for the CME-A exchange is Open | 2013-10-16 07:46:09 TT Gateway Status: Order server for the CME-A exchange is Open | 2013-10-16 07:46:09 TT Gateway Status: Fill server for the CME-A exchange is Open | 2013-10-16 07:46:09 TT Gateway Status: Price server for the CME-B exchange is Open | 2013-10-16 07:46:09 TT Gateway Status: Order server for the CME-B exchange is Open | 2013-10-16 07:46:09 TT Gateway Status: Fill server for the CME-B exchange is Open | 2013-10-16 07:46:09 TT Gateway Status: Price server for the CME exchange is Open | 2013-10-16 07:46:09 TT Gateway Status: Order server for the CME exchange is Open | 2013-10-16 07:46:09 TT Gateway Status: Fill server for the CME exchange is Open | 2013-10-16 07:46:09 TT Gateway Status: Price server for the ICE_IPE exchange is Open | 2013-10-16 07:46:09 TT Gateway Status: Order server for the ICE_IPE exchange is Open | 2013-10-16 07:46:09 TT Gateway Status: Fill server for the ICE_IPE exchange is Open | 2013-10-16 07:46:09 Starting updates for: FGBL-201312-Eurex | 2013-10-16 07:46:16 Requesting market data for FGBL-201312-Eurex (market depth: 10) | 2013-10-16 07:46:16 HD Request # 2 - Downloading Intraday chart data for FGBL-201312-Eurex to the file FGBL-201312-Eurex.scid. Service: tt | 2013-10-16 07:46:16 HD Request # 2 - Starting date and time in file: 2013-10-10 15:59:55.0 | 2013-10-16 07:46:16 Starting updates for: FGBS-201312-Eurex | 2013-10-16 07:46:16 Requesting market data for FGBS-201312-Eurex (market depth: 10) | 2013-10-16 07:46:16 HD Request # 2 - Using server: ds4.sierracharts.com port 10049 | 2013-10-16 07:46:17 Symbol Error - FGBS-201312-Eurex is unknown, unavailable, or improperly formatted. FIX message: Product does not exist in market: Entry #1 | 2013-10-16 07:46:17 Starting updates for: FGBM-201312-Eurex | 2013-10-16 07:46:17 Requesting market data for FGBM-201312-Eurex (market depth: 10) | 2013-10-16 07:46:17 Starting updates for: ZN-201312-CBOT | 2013-10-16 07:46:17 Requesting market data for ZN-201312-CBOT (market depth: 10) | 2013-10-16 07:46:17 Symbol Error - FGBM-201312-Eurex is unknown, unavailable, or improperly formatted. FIX message: Product does not exist in market: Entry #1 | 2013-10-16 07:46:17 Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2013-10-16 07:46:17 The network socket is connected. | 2013-10-16 07:46:18 HD Request # 2 - Requesting up to 7300 days of Intraday data. | 2013-10-16 07:46:18 HD Request # 2 - Decompressing data. | 2013-10-16 07:46:18 Socket closed. No error. | 2013-10-16 07:46:18 HD Request # 2 - Received 0 records and wrote 0 records for FGBL-201312-Eurex | 2013-10-16 07:46:18 HD Request # 2 - Intraday download COMPLETE for FGBL-201312-Eurex | 2013-10-16 07:46:18 Real-time intraday chart data file updates started for FGBL-201312-Eurex | 2013-10-16 07:46:18 HD Request # 4 - Downloading Intraday chart data for FGBS-201312-Eurex to the file FGBS-201312-Eurex.scid. Service: tt | 2013-10-16 07:46:18 HD Request # 4 - Starting date and time in file: 2013-10-04 07:29:02.0 | 2013-10-16 07:46:18 HD Request # 4 - Using server: ds3.sierracharts.com port 10049 | 2013-10-16 07:46:19 Requesting market depth updates for: FGBL-201312-Eurex if supported. | 2013-10-16 07:46:19 Requesting market depth updates for: FGBM-201312-Eurex if supported. | 2013-10-16 07:46:19 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2013-10-16 07:46:19 The network socket is connected. | 2013-10-16 07:46:19 HD Request # 4 - Requesting up to 7300 days of Intraday data. | 2013-10-16 07:46:19 HD Request # 4 - Decompressing data. | 2013-10-16 07:46:20 Socket closed. No error. | 2013-10-16 07:46:20 HD Request # 4 - Received 0 records and wrote 0 records for FGBS-201312-Eurex | 2013-10-16 07:46:20 HD Request # 4 - Intraday download COMPLETE for FGBS-201312-Eurex | 2013-10-16 07:46:20 Real-time intraday chart data file updates started for FGBS-201312-Eurex | 2013-10-16 07:46:20 HD Request # 6 - Downloading Intraday chart data for FGBM-201312-Eurex to the file FGBM-201312-Eurex.scid. Service: tt | 2013-10-16 07:46:20 HD Request # 6 - Starting date and time in file: 2013-10-04 15:29:52.0 | 2013-10-16 07:46:20 HD Request # 6 - Using server: ds5.sierracharts.com port 10049 | 2013-10-16 07:46:20 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2013-10-16 07:46:20 The network socket is connected. | 2013-10-16 07:46:21 HD Request # 6 - Requesting up to 7300 days of Intraday data. | 2013-10-16 07:46:21 HD Request # 6 - Decompressing data. | 2013-10-16 07:46:21 Socket closed. No error. | 2013-10-16 07:46:21 HD Request # 6 - Received 0 records and wrote 0 records for FGBM-201312-Eurex | 2013-10-16 07:46:21 HD Request # 6 - Intraday download COMPLETE for FGBM-201312-Eurex | 2013-10-16 07:46:21 Real-time intraday chart data file updates started for FGBM-201312-Eurex | 2013-10-16 07:46:21 HD Request # 8 - Downloading Intraday chart data for ZN-201312-CBOT to the file ZN-201312-CBOT.scid. Service: tt | 2013-10-16 07:46:21 HD Request # 8 - Starting date and time in file: 2013-10-16 07:38:51.0 | 2013-10-16 07:46:21 HD Request # 8 - Using server: ds4.sierracharts.com port 10049 | 2013-10-16 07:46:21 Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2013-10-16 07:46:22 The network socket is connected. | 2013-10-16 07:46:22 HD Request # 8 - Requesting up to 7300 days of Intraday data. | 2013-10-16 07:46:22 Chart #4 has tagged chart #6 for full recalculation. Chartbook: Bund.cht | 2013-10-16 07:46:22 Chart #4 has tagged chart #6 for full recalculation. Chartbook: Bund.cht | 2013-10-16 07:46:22 Chart #4 has tagged chart #6 for full recalculation. Chartbook: Bund.cht | 2013-10-16 07:46:22 Chart #6 is performing a full recalculation because it has been tagged. Chartbook: Bund.cht | 2013-10-16 07:46:22 HD Request # 8 - Decompressing data. | 2013-10-16 07:46:23 HD Request # 8 - Receiving Intraday data for ZN-201312-CBOT starting at 2013-10-16 07:38:51 | 2013-10-16 07:46:23 HD Request # 8 - Timestamp of first Intraday data file record written: 2013-10-16 07:38:51 | 2013-10-16 07:46:23 Socket closed. No error. | 2013-10-16 07:46:23 HD Request # 8 - Received 146 records from 2013-10-16 07:38:51 to 2013-10-16 07:46:08 (7.3 minutes) and wrote 146 records for ZN-201312-CBOT | 2013-10-16 07:46:23 HD Request # 8 - Intraday download COMPLETE for ZN-201312-CBOT | 2013-10-16 07:46:23 Real-time intraday chart data file updates started for ZN-201312-CBOT | 2013-10-16 07:46:23 Chart #5 has tagged chart #4 for full recalculation. Chartbook: Bund.cht | 2013-10-16 07:46:33 Chart #5 has tagged chart #4 for full recalculation. Chartbook: Bund.cht | 2013-10-16 07:46:33 Chart #5 has tagged chart #4 for full recalculation. Chartbook: Bund.cht | 2013-10-16 07:46:33 Chart #4 is performing a full recalculation because it has been tagged. Chartbook: Bund.cht | 2013-10-16 07:46:33 Chart #4 has tagged chart #6 for full recalculation. Chartbook: Bund.cht | 2013-10-16 07:46:33 Chart #6 is performing a full recalculation because it has been tagged. Chartbook: Bund.cht | 2013-10-16 07:46:33 Chart #4 has tagged chart #6 for full recalculation. Chartbook: Bund.cht | 2013-10-16 07:49:46 Chart #6 is performing a full recalculation because it has been tagged. Chartbook: Bund.cht | 2013-10-16 07:49:46 Chart #4 has tagged chart #6 for full recalculation. Chartbook: Bund.cht | 2013-10-16 07:49:47 Chart #6 is performing a full recalculation because it has been tagged. Chartbook: Bund.cht | 2013-10-16 07:49:47 Disconnecting from data feed for Intraday data join operation. | 2013-10-16 07:50:10 TT FIX: Disconnecting from Price Feed session. | 2013-10-16 07:50:10 TT Price Feed FIX Session: Sending a Logout message. | 2013-10-16 07:50:10 TT FIX: Disconnecting from Orders session. | 2013-10-16 07:50:10 TT Orders FIX Session: Sending a Logout message. | 2013-10-16 07:50:10 TT FIX: Disconnected. | 2013-10-16 07:50:10 Compressing file: C:\SierraChart_Crossland\Data\JoinData.FGBS-201312-Eurex.scid.temp. This may take a while... | 2013-10-16 07:50:10 TT Price Feed FIX Session: Received a Logout message. Text = Received logout | 2013-10-16 07:50:10 TT Price Feed FIX Session: Logged out and disconnected. | 2013-10-16 07:50:10 Disconnected from TT FIX Price Feed session. | 2013-10-16 07:50:10 TT Orders FIX Session: Received a Logout message. Text = Received logout | 2013-10-16 07:50:10 TT Orders FIX Session: Logged out and disconnected. | 2013-10-16 07:50:10 Disconnected from TT FIX Orders session. | 2013-10-16 07:50:10 ContinuousIntradayDataLoader: Reached the end of EZ#.scid at 2013-10-16 06:35:01. | 2013-10-16 07:50:15 Compressing file: C:\SierraChart_Crossland\Data\FGBS-201312-Eurex.scid. This may take a while... | 2013-10-16 07:50:15 JoinData: Join complete. 1642059 records read and 1642059 records written to FGBS-201312-Eurex.scid from 2011-03-25 12:17:00 to 2013-10-16 07:35:01. | 2013-10-16 07:50:20 Chart #4 has tagged chart #6 for full recalculation. Chartbook: Bund.cht | 2013-10-16 07:50:24 Chart #4 has tagged chart #6 for full recalculation. Chartbook: Bund.cht | 2013-10-16 07:50:24 Chart #6 is performing a full recalculation because it has been tagged. Chartbook: Bund.cht | 2013-10-16 07:50:24 Compressing file: C:\SierraChart_Crossland\Data\JoinData.FGBS-201312-Eurex.scid.temp. This may take a while... | 2013-10-16 07:51:23 ContinuousIntradayDataLoader: Reached the end of EZ#.scid at 2013-10-16 06:35:51. | 2013-10-16 07:51:29 Compressing file: C:\SierraChart_Crossland\Data\FGBS-201312-Eurex.scid. This may take a while... | 2013-10-16 07:51:29 JoinData: Join complete. 1642061 records read and 1642061 records written to FGBS-201312-Eurex.scid from 2011-03-25 12:17:00 to 2013-10-16 07:35:51. | 2013-10-16 07:51:31 Chart #4 has tagged chart #6 for full recalculation. Chartbook: Bund.cht | 2013-10-16 07:51:35 Chart #4 has tagged chart #6 for full recalculation. Chartbook: Bund.cht | 2013-10-16 07:51:35 Chart #6 is performing a full recalculation because it has been tagged. Chartbook: Bund.cht | 2013-10-16 07:51:35 Compressing file: C:\SierraChart_Crossland\Data\JoinData.FGBM-201312-Eurex.scid.temp. This may take a while... | 2013-10-16 07:52:09 ContinuousIntradayDataLoader: Reached the end of BL#.scid at 2013-10-16 06:36:55. | 2013-10-16 07:52:21 Compressing file: C:\SierraChart_Crossland\Data\FGBM-201312-Eurex.scid. This may take a while... | 2013-10-16 07:52:21 JoinData: Join complete. 3685623 records read and 3685623 records written to FGBM-201312-Eurex.scid from 2011-03-28 07:01:00 to 2013-10-16 07:36:55. | 2013-10-16 07:52:25 Compressing file: C:\SierraChart_Crossland\Data\JoinData.FGBL-201312-Eurex.scid.temp. This may take a while... | 2013-10-16 07:52:56 ContinuousIntradayDataLoader: Reached the end of BD#.scid at 2013-10-16 06:37:48. | 2013-10-16 07:53:25 Compressing file: C:\SierraChart_Crossland\Data\FGBL-201312-Eurex.scid. This may take a while... | 2013-10-16 07:53:25 JoinData: Join complete. 8512202 records read and 8512202 records written to FGBL-201312-Eurex.scid from 2011-03-23 19:45:00 to 2013-10-16 07:37:48. | 2013-10-16 07:53:31 Chart #5 has tagged chart #4 for full recalculation. Chartbook: Bund.cht | 2013-10-16 07:53:44 Chart #5 has tagged chart #4 for full recalculation. Chartbook: Bund.cht | 2013-10-16 07:53:44 Chart #4 is performing a full recalculation because it has been tagged. Chartbook: Bund.cht | 2013-10-16 07:53:44 Chart #4 has tagged chart #6 for full recalculation. Chartbook: Bund.cht | 2013-10-16 07:53:45 Chart #6 is performing a full recalculation because it has been tagged. Chartbook: Bund.cht | 2013-10-16 07:53:45 TT FIX: Connecting. | 2013-10-16 07:53:56 Starting the Price Feed session. Connecting to 66.150.104.21 port 10502... | 2013-10-16 07:53:56 The network socket is connected. | 2013-10-16 07:53:56 TT Price Feed FIX Session: Sending the Logon message. | 2013-10-16 07:53:56 TT FIX Price Feed session connected. | 2013-10-16 07:53:57 Starting the Orders session. Connecting to 66.150.104.15 port 10501... | 2013-10-16 07:53:57 The network socket is connected. | 2013-10-16 07:53:57 TT Orders FIX Session: Sending the Logon message. | 2013-10-16 07:53:57 TT FIX Orders session connected. | 2013-10-16 07:53:57 TT FIX: Connected. | 2013-10-16 07:53:57 Starting updates for: FGBS-201312-Eurex | 2013-10-16 07:53:57 Requesting market data for FGBS-201312-Eurex (market depth: 10) | 2013-10-16 07:53:57 HD Request # 10 - Downloading Intraday chart data for FGBS-201312-Eurex to the file FGBS-201312-Eurex.scid. Service: tt | 2013-10-16 07:53:57 HD Request # 10 - Starting date and time in file: 2013-10-16 07:35:51.0 | 2013-10-16 07:53:57 Starting updates for: FGBL-201312-Eurex | 2013-10-16 07:53:57 Requesting market data for FGBL-201312-Eurex (market depth: 10) | 2013-10-16 07:53:57 HD Request # 10 - Using server: ds3.sierracharts.com port 10049 | 2013-10-16 07:53:57 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2013-10-16 07:53:57 Starting updates for: FGBM-201312-Eurex | 2013-10-16 07:53:57 Requesting market data for FGBM-201312-Eurex (market depth: 10) | 2013-10-16 07:53:57 TT Gateway Status: Price server for the CBOT-A exchange is Open | 2013-10-16 07:53:57 TT Gateway Status: Order server for the CBOT-A exchange is Open | 2013-10-16 07:53:57 TT Gateway Status: Fill server for the CBOT-A exchange is Open | 2013-10-16 07:53:57 TT Gateway Status: Price server for the CBOT-B exchange is Open | 2013-10-16 07:53:57 TT Gateway Status: Order server for the CBOT-B exchange is Open | 2013-10-16 07:53:57 TT Gateway Status: Fill server for the CBOT-B exchange is Open | 2013-10-16 07:53:57 TT Gateway Status: Price server for the CBOT exchange is Open | 2013-10-16 07:53:57 TT Gateway Status: Order server for the CBOT exchange is Open | 2013-10-16 07:53:57 TT Gateway Status: Fill server for the CBOT exchange is Open | 2013-10-16 07:53:57 TT Gateway Status: Price server for the CME-A exchange is Open | 2013-10-16 07:53:57 TT Gateway Status: Order server for the CME-A exchange is Open | 2013-10-16 07:53:57 TT Gateway Status: Fill server for the CME-A exchange is Open | 2013-10-16 07:53:57 TT Gateway Status: Price server for the CME-B exchange is Open | 2013-10-16 07:53:57 TT Gateway Status: Order server for the CME-B exchange is Open | 2013-10-16 07:53:57 TT Gateway Status: Fill server for the CME-B exchange is Open | 2013-10-16 07:53:57 TT Gateway Status: Price server for the CME exchange is Open | 2013-10-16 07:53:57 TT Gateway Status: Order server for the CME exchange is Open | 2013-10-16 07:53:57 TT Gateway Status: Fill server for the CME exchange is Open | 2013-10-16 07:53:57 TT Gateway Status: Price server for the ICE_IPE exchange is Open | 2013-10-16 07:53:57 TT Gateway Status: Order server for the ICE_IPE exchange is Open | 2013-10-16 07:53:57 TT Gateway Status: Fill server for the ICE_IPE exchange is Open | 2013-10-16 07:53:57 The network socket is connected. | 2013-10-16 07:53:57 HD Request # 10 - Requesting up to 7300 days of Intraday data. | 2013-10-16 07:53:57 Starting updates for: ZN-201312-CBOT | 2013-10-16 07:53:57 Requesting market data for ZN-201312-CBOT (market depth: 10) | 2013-10-16 07:53:57 Symbol Error - FGBS-201312-Eurex is unknown, unavailable, or improperly formatted. FIX message: Product does not exist in market: Entry #1 | 2013-10-16 07:53:57 Symbol Error - FGBM-201312-Eurex is unknown, unavailable, or improperly formatted. FIX message: Product does not exist in market: Entry #1 | 2013-10-16 07:53:57 HD Request # 10 - Decompressing data. | 2013-10-16 07:53:58 Socket closed. No error. | 2013-10-16 07:53:58 HD Request # 10 - Received 0 records and wrote 0 records for FGBS-201312-Eurex | 2013-10-16 07:53:58 HD Request # 10 - Intraday download COMPLETE for FGBS-201312-Eurex | 2013-10-16 07:53:58 Real-time intraday chart data file updates started for FGBS-201312-Eurex | 2013-10-16 07:53:58 HD Request # 12 - Downloading Intraday chart data for FGBL-201312-Eurex to the file FGBL-201312-Eurex.scid. Service: tt | 2013-10-16 07:53:58 HD Request # 12 - Starting date and time in file: 2013-10-16 07:37:48.0 | 2013-10-16 07:53:58 HD Request # 12 - Using server: ds5.sierracharts.com port 10049 | 2013-10-16 07:53:58 Chart #4 has tagged chart #6 for full recalculation. Chartbook: Bund.cht | 2013-10-16 07:53:58 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2013-10-16 07:53:58 Chart #6 is performing a full recalculation because it has been tagged. Chartbook: Bund.cht | 2013-10-16 07:53:58 The network socket is connected. | 2013-10-16 07:53:58 HD Request # 12 - Requesting up to 7300 days of Intraday data. | 2013-10-16 07:53:58 HD Request # 12 - Decompressing data. | 2013-10-16 07:53:59 Socket closed. No error. | 2013-10-16 07:53:59 HD Request # 12 - Received 0 records and wrote 0 records for FGBL-201312-Eurex | 2013-10-16 07:53:59 HD Request # 12 - Intraday download COMPLETE for FGBL-201312-Eurex | 2013-10-16 07:53:59 Real-time intraday chart data file updates started for FGBL-201312-Eurex | 2013-10-16 07:53:59 HD Request # 14 - Downloading Intraday chart data for FGBM-201312-Eurex to the file FGBM-201312-Eurex.scid. Service: tt | 2013-10-16 07:53:59 HD Request # 14 - Starting date and time in file: 2013-10-16 07:36:55.0 | 2013-10-16 07:53:59 HD Request # 14 - Using server: ds4.sierracharts.com port 10049 | 2013-10-16 07:53:59 Chart #5 has tagged chart #4 for full recalculation. Chartbook: Bund.cht | 2013-10-16 07:53:59 Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2013-10-16 07:53:59 Chart #4 is performing a full recalculation because it has been tagged. Chartbook: Bund.cht | 2013-10-16 07:53:59 The network socket is connected. | 2013-10-16 07:53:59 HD Request # 14 - Requesting up to 7300 days of Intraday data. | 2013-10-16 07:53:59 Chart #4 has tagged chart #6 for full recalculation. Chartbook: Bund.cht | 2013-10-16 07:54:00 Chart #6 is performing a full recalculation because it has been tagged. Chartbook: Bund.cht | 2013-10-16 07:54:00 HD Request # 14 - Decompressing data. | 2013-10-16 07:54:00 Socket closed. No error. | 2013-10-16 07:54:00 HD Request # 14 - Received 0 records and wrote 0 records for FGBM-201312-Eurex | 2013-10-16 07:54:00 HD Request # 14 - Intraday download COMPLETE for FGBM-201312-Eurex | 2013-10-16 07:54:00 Real-time intraday chart data file updates started for FGBM-201312-Eurex | 2013-10-16 07:54:00 HD Request # 16 - Downloading Intraday chart data for ZN-201312-CBOT to the file ZN-201312-CBOT.scid. Service: tt | 2013-10-16 07:54:00 HD Request # 16 - Starting date and time in file: 2013-10-16 07:49:37.0 | 2013-10-16 07:54:00 HD Request # 16 - Using server: ds3.sierracharts.com port 10049 | 2013-10-16 07:54:00 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2013-10-16 07:54:00 The network socket is connected. | 2013-10-16 07:54:00 HD Request # 16 - Requesting up to 7300 days of Intraday data. | 2013-10-16 07:54:00 HD Request # 16 - Decompressing data. | 2013-10-16 07:54:01 HD Request # 16 - Receiving Intraday data for ZN-201312-CBOT starting at 2013-10-16 07:49:37 | 2013-10-16 07:54:01 HD Request # 16 - Timestamp of first Intraday data file record written: 2013-10-16 07:49:37 | 2013-10-16 07:54:01 Socket closed. No error. | 2013-10-16 07:54:01 HD Request # 16 - Received 36 records from 2013-10-16 07:49:37 to 2013-10-16 07:53:59 (4.4 minutes) and wrote 36 records for ZN-201312-CBOT | 2013-10-16 07:54:01 HD Request # 16 - Intraday download COMPLETE for ZN-201312-CBOT | 2013-10-16 07:54:01 Real-time intraday chart data file updates started for ZN-201312-CBOT | 2013-10-16 07:54:01 Requesting market depth updates for: FGBL-201312-Eurex if supported. | 2013-10-16 07:54:02 Requesting market depth updates for: FGBM-201312-Eurex if supported. | 2013-10-16 07:54:02 TT Gateway Status: Fill server for the Eurex-A exchange is PreOpen | 2013-10-16 07:55:26 TT Gateway Status: Fill server for the Eurex-A exchange is Open | 2013-10-16 07:55:26 TT Gateway Status: Price server for the NYSE_Liffe exchange is Closed | 2013-10-16 07:55:31 TT Gateway Status: Order server for the NYSE_Liffe exchange is Closed | 2013-10-16 07:55:31 TT Gateway Status: Fill server for the NYSE_Liffe exchange is Closed | 2013-10-16 07:55:31 TT Gateway Status: Fill server for the NYSE_Liffe exchange is PreOpen | 2013-10-16 07:55:45 TT Gateway Status: Price server for the NYSE_Liffe exchange is PreOpen | 2013-10-16 07:55:45 TT Gateway Status: Fill server for the NYSE_Liffe exchange is Open | 2013-10-16 07:55:45 TT Gateway Status: Price server for the NYSE_Liffe exchange is Open | 2013-10-16 07:55:45 TT Gateway Status: Price server for the Eurex-A exchange is PreOpen | 2013-10-16 07:56:15 TT Gateway Status: Price server for the Eurex-A exchange is Open | 2013-10-16 07:56:15 Symbol Error - FGBS-201312-Eurex is unknown, unavailable, or improperly formatted. FIX message: Instrument not found after product download | 2013-10-16 07:56:15 Symbol Error - FGBL-201312-Eurex is unknown, unavailable, or improperly formatted. FIX message: Instrument not found after product download | 2013-10-16 07:56:15 Symbol Error - FGBM-201312-Eurex is unknown, unavailable, or improperly formatted. FIX message: Instrument not found after product download | 2013-10-16 07:56:15 TT Gateway Status: Order server for the Eurex-A exchange is PreOpen | 2013-10-16 07:56:29 TT Gateway Status: Order server for the Eurex-A exchange is Open | 2013-10-16 07:56:29 TT Gateway Status: Order server for the NYSE_Liffe exchange is PreOpen | 2013-10-16 07:56:34 TT Gateway Status: Order server for the NYSE_Liffe exchange is Open | 2013-10-16 07:56:34 |
| [2013-10-16 07:24:28] |
| User39316 - Posts: 4 |
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Re-named, re-saved the chartbook, deleted the old chartbook, re-started the new chartbook - now, the Bund(FGBL-201312-Eurex) is updating real-time but Bobl and Schatz still aren't.
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| [2013-10-16 08:33:57] |
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This is because the EUREX exchange on the FIX adapter is: Eurex-A. We need to add support for this. We should have that done by the end of the day.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-10-16 08:40:09] |
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Try using a symbol like this: FGBS-201312-Eurex-A After a code review, this should work. Let us know how it works out. Although keep in mind there will not be any historical data for EUREX. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-10-16 10:20:48] |
| User39316 - Posts: 4 |
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In the meantime after my last message, after some chartbook shutdowns and restarts all Eurex symbols started updating real-time. Appending '-A' to 'FGBL-201312-Eurex' does not work - it results in the 'unknown symbol' error. It seems to me the problem comes as a result of joining data files. Since my broker doesn't stream historical Eurex data, before every session I join historical intraday files from DTNIQFeed with the SierraChart ones. For the last few months this's been working fine except for today when it needed a few re-runs of file joining, chartbook re-creating, shutdowns and restarts etc. Is it possible the latest v.1032 changes have something to do with it? |
| [2013-10-16 10:32:19] |
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This is clearly a server issue and the shutdowns and restarts, are just simply coincidental as to apparently resolving the problem. A message like this is very clear: Symbol Error - FGBS-201312-Eurex is unknown, unavailable, or improperly formatted. FIX message: Instrument not found after product download | 2013-10-16 07:56:15 The server is simply not recognizing the symbol. This is not an issue with joining data, or with Sierra Chart. This issue needs to be brought to the attention of Crossland and TT to look into. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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