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Date/Time: Mon, 20 Jan 2025 08:20:03 +0000



Help switching from Interactive Brokers to Infinity/Transact Futures

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[2018-05-24 17:33:04]
WilliamA - Posts: 26
Subject to your advice:

1.) I plan to re-open an account with Infinity/Transact Futures immediately.
2.) I intend to disconnect/redirect all my chartbooks and charts from Interactive Brokers to Infinity/Transact.
3.) After successfully switching SierraChart from IB to Infinity/Transact, I'll close the IB account.
4.) I want to do this while remaining in good standing with SierraChart.

Since I was at Infinity with SierraChart before, presumably I'll simply transfer the chartbooks and charts on my PC over to the newly installed folder for Infinity, right?

Must I formally cancel the IB SierraChart account or just not pay the bill and it will deactivate? I may re-open an new IB account for trading stocks in the distant future so I want to remain in good standing w/r/t the IB/SierraChart option.

I'm aware that the data from IB is bad but good from SierraChart. Is the Infinity/Transact data good?

If it matters, when I used SierraChart with Infinity in the past, my user name may have been the same but I'm not sure. Ny unique last name "Awty" is probably the only one in your system. My username with Infinity may have been Sandy, SandyA, William or WilliamA (All the same guy.)

Thanks as always in advance for your great support!
[2018-05-24 18:07:48]
Sierra Chart Engineering - Posts: 104368

Since I was at Infinity with SierraChart before, presumably I'll simply transfer the chartbooks and charts on my PC over to the newly installed folder for Infinity, right?
Yes you can do this. Refer to this help topic:
Transferring Sierra Chart Settings and Data From Existing Installation to New Installation

You will also need to change the symbols of the charts to match what Transact uses. Refer to:
http://www.sierrachart.com/index.php?page=doc/SwitchingSymbols.html

or just not pay the bill and it will deactivate?
Yes.

Is the Infinity/Transact data good?
We can only say for the very best data use the Sierra Chart Exchange Data Feed which you are already using:
Sierra Chart Exchange Data Feed

Which will require that you use your own Sierra Chart account and not the one provided by Transact.

Update: Actually we need to make a correction here, while this was the case in the past, it is not currently the case. You can use Sierra Chart provided by Transact and use the Sierra Chart Exchange Data Feed but the feed has a 10 USD per month cost additional in this case. We apologize for not pointing that out earlier. We were just thinking of how this used to be until recently.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-05-26 04:53:48
[2018-05-26 04:53:19]
Sierra Chart Engineering - Posts: 104368
Post #2 above has been updated.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-05-26 13:16:51]
WilliamA - Posts: 26
Re: Your update to me regarding using SC Exchange Data Feed when using Transact's Sierra Chart,

Let's say I get set up with Transact and I'm using their data feed. Then soon after I decide to upgrade to using SC's Exchange Data Feed:

1.) Do I contact SC with the request and will you will tell me then how to make the change in data feed and who and how to pay the $10?
2.) I use on-screen trade execution and I love the way SC provides the amount of gain or loss per trade in real time on screen. Will that function work the same way with Transact's data feed?
3.) Will choosing between Transact's and SC's data feed have no impact in speed of trade execution? I'm assuming that SC has nothing to do with the speed of trade execution since the distance from the trader server and the server provided by the broker are the only factors affecting speed of trade execution? Correct?
5.) If I choose to continue using IB and also open an account at Transact AND if I want to trade on both accounts at the same time, must I be running two different PC's in order to be running two different installations of SC at the same time?
[2018-05-28 21:46:14]
Sierra Chart Engineering - Posts: 104368
1. You just need to follow the instructions on this page here:

Sierra Chart Exchange Data Feed

You need to pay more than $10 for the data feed. What we mean is the data feed price is an additional $10 in addition to its standard price plus the exchange fees.

2. Yes.

3. Yes.

5. You just need to have two copies of Sierra Chart installed. Here are instructions:
http://www.sierrachart.com/index.php?page=doc/MultipleServices.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-05-28 21:46:57

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