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Date/Time: Sun, 24 Nov 2024 06:30:02 +0000



Having Problem with IB Options Symbol

View Count: 1626

[2013-09-25 01:45:57]
hft168 - Posts: 31
Hi S.C. Support,

I have difficulty pulling any option price from IB. I can view option price in TWS, however, I got errors and blank screen when I used the suggested symbol format to pull.

I even copied one of the sample option symbol from the SC instruction "QQQ-OPT-20141219-50-C-SMART-100-USD" and still had no luck.

Here is what shows in the log:

Message from IB: Historical Market Data Service error message:Historical data request pacing violation. IB Error Code: 162. Request ID: 38. | 2013-09-24 20:40:21
HD Request # 26 - IB Backfill - Seconds requested: 10000. Seconds Remaining: 1006000. | 2013-09-24 20:40:23
HD Request # 26 - Requesting 10000 Seconds of data at 5 secs with ending Date-Time at 2013-09-13 06:22:25 for QQQ-OPT-20130927-70-C-SMART-100-USD | 2013-09-24 20:40:23
Message from IB: Historical Market Data Service error message:Historical data request pacing violation. IB Error Code: 162. Request ID: 39. | 2013-09-24 20:40:23
HD Request # 26 - IB Backfill - Seconds requested: 10000. Seconds Remaining: 996000. | 2013-09-24 20:40:26
HD Request # 26 - Requesting 10000 Seconds of data at 5 secs with ending Date-Time at 2013-09-13 09:09:05 for QQQ-OPT-20130927-70-C-SMART-100-USD | 2013-09-24 20:40:26


Could this be a common problem on IB/TWS side?

Thanks.
(Using V.1012)
[2013-09-25 03:24:49]
Sierra Chart Engineering - Posts: 104368
From the portion of the log that you have posted, it does not appear there is any problem with the option symbol itself, but rather you are getting "Pacing violations". For help with this, refer to help topic 37 here:
http://www.sierrachart.com/index.php?l=doc/helpdetails37.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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