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Date/Time: Mon, 13 Jan 2025 20:11:49 +0000



Re: Real Time Future Update

View Count: 879

[2017-05-01 14:40:38]
User999466 - Posts: 9
Reading Internal Order ID file. | 2017-05-01 09:36:55
Reading Trade Orders file. | 2017-05-01 09:36:55
Reading Trade Positions file. | 2017-05-01 09:36:55
Listening on UDP port 22903. | 2017-05-01 09:36:55
Software version: 1549 | 2017-05-01 09:36:55
Uses New Spreadsheets | 2017-05-01 09:36:55
Usage end date: 2017-06-10 | 2017-05-01 09:36:55
Enabled for: Advanced Features. | 2017-05-01 09:36:55
Enabled for: Advanced Features 2. | 2017-05-01 09:36:55
Enabled for: Sierra Chart Historical Data Service. | 2017-05-01 09:36:55
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2017-05-01 09:36:55
Enabled for: INDEXES_DATA_BARCHART | 2017-05-01 09:36:55
Enabled for: CME (Trading Account Required) | 2017-05-01 09:36:55
Enabled for: CBOT (Trading Account Required) | 2017-05-01 09:36:55
Enabled for: COMEX (Trading Account Required) | 2017-05-01 09:36:55
Enabled for: NYMEX (Trading Account Required) | 2017-05-01 09:36:55
Enabled for: Hong Kong Futures Exchange | 2017-05-01 09:36:55
Received 1 data feed usernames. | 2017-05-01 09:36:55
Allow Support for Sierra Chart Data Feeds is enabled. | 2017-05-01 09:36:55
Current selected Data/Trading service: SC Data - All Services | 2017-05-01 09:36:55
Chart Update Interval: 500 | 2017-05-01 09:36:55
Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-05-01 09:36:55
2017-05-01 22:36:58 Local computer time | 2017-05-01 09:36:55
2017-05-01 14:36:58 Local computer time in UTC | 2017-05-01 09:36:55
2017-05-01 09:36:58 Local computer time in SC Time Zone | 2017-05-01 09:36:55
2017-05-01 14:36:46 Server time in UTC | 2017-05-01 09:36:55
Local computer UTC time and Server UTC time difference: 12 seconds. | 2017-05-01 09:36:55
Program path: C:\SierraChart\ | 2017-05-01 09:36:55
Data Files path: C:\SierraChart\Data\ | 2017-05-01 09:36:55
OS Version Number: 6.2 | 2017-05-01 09:36:55
Locale Setting: C | 2017-05-01 09:36:55

Checking for new symbol settings for service code scdataallservices | 2017-05-01 09:36:55
HTTPS connection to www.sierrachart.com:443 (3) | Creating socket. Using TLS 1.2. | 2017-05-01 09:36:55
HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2017-05-01 09:37:00
Requesting symbol settings for service code scdataallservices. Overwrite = on. | 2017-05-01 09:37:02

SC Data - All Services | Connected to data server. | 2017-05-01 09:37:04
NOTICE: Not connected to Live trading account to receive CME real-time futures data at lower cost exchange fee. | 2017-05-01 09:37:04
Interactive Brokers | Connecting to 127.0.0.1:7496 | 2017-05-01 09:37:04
Socket (5) | Creating socket. | 2017-05-01 09:37:04
Socket (5) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2017-05-01 09:37:05 *
Socket (5) | Initiating close of socket by core. | 2017-05-01 09:37:05
Interactive Brokers | Failed to connect to the data and trade server. | 2017-05-01 09:37:05 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2017-05-01 09:37:05 *
Socket (5) | Closed. | 2017-05-01 09:37:05
Interactive Brokers | Disconnected from the server. | 2017-05-01 09:37:05
Interactive Brokers | Disconnected. | 2017-05-01 09:37:05
HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2017-05-01 09:37:06
HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event | 2017-05-01 09:37:06
HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2017-05-01 09:37:06
HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-05-01 09:37:06
HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2017-05-01 09:37:06
Symbol settings received. | 2017-05-01 09:37:07
Processed 5385 symbol settings. | 2017-05-01 09:37:07
It is recommended to reconnect to the data feed after processing symbol settings. Use 'File >> Disconnect' and 'File >> Connect to Data Feed' | 2017-05-01 09:37:07
HTTPS connection to www.sierrachart.com:443 (3) | Socket gracefully closed by remote side. | 2017-05-01 09:37:12
HTTPS connection to www.sierrachart.com:443 (3) | Received socket Close event | 2017-05-01 09:37:12
HTTPS connection to www.sierrachart.com:443 (3) | Initiating close of socket by core. | 2017-05-01 09:37:12
HTTPS connection to www.sierrachart.com:443 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-05-01 09:37:12
HTTPS connection to www.sierrachart.com:443 (3) | Closed. | 2017-05-01 09:37:12
ESH17 [C] 5 Min #1 | Reloading chart. | 2017-05-01 09:37:32
ESH17 [C] 5 Min #2 | Reloading chart. | 2017-05-01 09:37:32
ESH17 [C] 5 Min #3 | Reloading chart. | 2017-05-01 09:37:32
Mapping ESH17 to ESH17. Service code: cme | 2017-05-01 09:37:32
SC Data - All Services | Starting real-time market data updates for: ESH17. ID: 1 | 2017-05-01 09:37:32
SC Data - All Services | Using username 0 | 2017-05-01 09:37:32
SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 443 | 2017-05-01 09:37:32
DTC Client (6) | Creating socket. | 2017-05-01 09:37:32
SC Data - All Services | Requesting security definition data for: ESH17. ID: 1 | 2017-05-01 09:37:32
Intraday data recording state for symbol ESH17 is set to download 'Pending'. | 2017-05-01 09:37:32
Delaying start of download for ESH17 | 2017-05-01 09:37:32
SC Data - All Services | Connected to server. | 2017-05-01 09:37:32
SC Data - All Services | Starting socket receive thread. | 2017-05-01 09:37:32
SC Data - All Services | Sending Encoding Request to server | 2017-05-01 09:37:32
SC Data - All Services | Setting DTC encoding to Binary VLS | 2017-05-01 09:37:33
SC Data - All Services | Sending logon request message. | 2017-05-01 09:37:33
SC Data - All Services | Received logon response. | 2017-05-01 09:37:33
SC Data - All Services | Server Name: SC Realtime Server. | 2017-05-01 09:37:33
SC Data - All Services | Server protocol version: 7. Client protocol version: 7 | 2017-05-01 09:37:33
SC Data - All Services | Successfully connected. | 2017-05-01 09:37:33
SC Data - All Services | Trading is not supported. | 2017-05-01 09:37:33
SC Data - All Services | Restarting real-time data updates for symbol: ESH17 -> ESH17 | 2017-05-01 09:37:33
Symbol Error - ESH17 is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2017-05-01 09:37:33
SC Data - All Services | Received security definition for symbol ESH17 | 2017-05-01 09:37:33
HD Request # 2 | Downloading Intraday chart data for ESH17 to the file ESH17.scid. Service: cme | 2017-05-01 09:37:33
HD Request # 2 | Download start date-time: 2017-03-17 08:29:58.000 | 2017-05-01 09:37:33
HD Request # 2 | Using server: ds7.sierracharts.com port 10149 | 2017-05-01 09:37:33
Socket (7) | Creating socket. | 2017-05-01 09:37:33
HD Request # 2 | Setting DTC encoding to Binary VLS | 2017-05-01 09:37:34
HD Request # 2 | Sending historical data logon request message. | 2017-05-01 09:37:34
HD Request # 2 | Requesting Intraday data. Start date-time: 2017-03-17 08:29:58. Record interval: 0. Symbol: ESH17 | 2017-05-01 09:37:34
HD Request # 2 | Decompressing data. | 2017-05-01 09:37:34
HD Request # 2 | Receiving Intraday data for ESH17 starting at 2017-03-17 08:29:58 | 2017-05-01 09:37:34
Socket (7) | Initiating close of socket by core. | 2017-05-01 09:37:34
Socket (7) | Shutdown started. Waiting for graceful close. | 2017-05-01 09:37:34
Socket (7) | Socket gracefully closed by remote side. | 2017-05-01 09:37:34
Socket (7) | Closed. | 2017-05-01 09:37:34
Historical data download thread signaled to stop. | 2017-05-01 09:37:34
HD Request # 2 | Received 1 record from 2017-03-17 08:29:58 to 2017-03-17 08:29:58 (0.0 seconds) and wrote 0 records for ESH17 | 2017-05-01 09:37:34
HD Request # 2 | Intraday download COMPLETE for ESH17. Completion time: 1s. Unique request ID: 1 | 2017-05-01 09:37:34
Removed historical data download ID 1 | 2017-05-01 09:37:34
Real-time Intraday chart data file updates started for ESH17 | 2017-05-01 09:37:34
Intraday chart data file opened for ESH17 | 2017-05-01 09:37:34

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2017-05-01 09:37:35
Socket (8) | Creating socket. | 2017-05-01 09:37:35
Socket (8) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2017-05-01 09:37:37 *
Socket (8) | Initiating close of socket by core. | 2017-05-01 09:37:37
Interactive Brokers | Failed to connect to the data and trade server. | 2017-05-01 09:37:37 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2017-05-01 09:37:37 *
Socket (8) | Closed. | 2017-05-01 09:37:37
Interactive Brokers | Disconnected from the server. | 2017-05-01 09:37:37
Interactive Brokers | Disconnected. | 2017-05-01 09:37:37
ESM17 [C] [M] 5 Min #3 | Reloading chart. | 2017-05-01 09:37:48
Mapping ESM17 to ESM17. Service code: cme | 2017-05-01 09:37:49
SC Data - All Services | Starting real-time market data updates for: ESM17. ID: 2 | 2017-05-01 09:37:49
SC Data - All Services | Requesting security definition data for: ESM17. ID: 2 | 2017-05-01 09:37:49
Intraday data recording state for symbol ESM17 is set to download 'Pending'. | 2017-05-01 09:37:49
Delaying start of download for ESM17 | 2017-05-01 09:37:49
Symbol Error - ESM17 is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2017-05-01 09:37:49
SC Data - All Services | Received security definition for symbol ESM17 | 2017-05-01 09:37:49
HD Request # 3 | Downloading Intraday chart data for ESM17 to the file ESM17.scid. Service: cme | 2017-05-01 09:37:50
HD Request # 3 | Download start date-time: 2017-05-01 09:17:34.000 | 2017-05-01 09:37:50
HD Request # 3 | Using server: ds1.sierracharts.com port 10149 | 2017-05-01 09:37:50
Socket (9) | Creating socket. | 2017-05-01 09:37:50
HD Request # 3 | Setting DTC encoding to Binary VLS | 2017-05-01 09:37:50
HD Request # 3 | Sending historical data logon request message. | 2017-05-01 09:37:50
HD Request # 3 | Requesting Intraday data. Start date-time: 2017-05-01 09:17:34. Record interval: 0. Symbol: ESM17 | 2017-05-01 09:37:50
HD Request # 3 | Decompressing data. | 2017-05-01 09:37:50
HD Request # 3 | Receiving Intraday data for ESM17 starting at 2017-05-01 09:17:34 | 2017-05-01 09:37:51
HD Request # 3 | Timestamp of first Intraday data file record written: 2017-05-01 09:17:35 | 2017-05-01 09:37:51
Socket (9) | Initiating close of socket by core. | 2017-05-01 09:37:51
Socket (9) | Shutdown started. Waiting for graceful close. | 2017-05-01 09:37:51
Socket (9) | Socket gracefully closed by remote side. | 2017-05-01 09:37:51
Historical data download thread signaled to stop. | 2017-05-01 09:37:51
Socket (9) | Closed. | 2017-05-01 09:37:51
HD Request # 3 | Received 6381 records from 2017-05-01 09:17:34 to 2017-05-01 09:27:39 (10.1 minutes) and wrote 6377 records for ESM17 | 2017-05-01 09:37:51
HD Request # 3 | Intraday download COMPLETE for ESM17. Completion time: 0s. Unique request ID: 2 | 2017-05-01 09:37:51
Removed historical data download ID 2 | 2017-05-01 09:37:51
Real-time Intraday chart data file updates started for ESM17 | 2017-05-01 09:37:51
Intraday chart data file opened for ESM17 | 2017-05-01 09:37:51

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2017-05-01 09:38:06
Socket (10) | Creating socket. | 2017-05-01 09:38:06
Socket (10) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2017-05-01 09:38:07 *
Socket (10) | Initiating close of socket by core. | 2017-05-01 09:38:07
Interactive Brokers | Failed to connect to the data and trade server. | 2017-05-01 09:38:07 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2017-05-01 09:38:07 *
Socket (10) | Closed. | 2017-05-01 09:38:07
Interactive Brokers | Disconnected from the server. | 2017-05-01 09:38:07
Interactive Brokers | Disconnected. | 2017-05-01 09:38:07
Interactive Brokers | Connecting to 127.0.0.1:7496 | 2017-05-01 09:38:37
Socket (11) | Creating socket. | 2017-05-01 09:38:37
Socket (11) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2017-05-01 09:38:38 *
Socket (11) | Initiating close of socket by core. | 2017-05-01 09:38:38
Interactive Brokers | Failed to connect to the data and trade server. | 2017-05-01 09:38:38 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2017-05-01 09:38:38 *
Socket (11) | Closed. | 2017-05-01 09:38:38
Interactive Brokers | Disconnected from the server. | 2017-05-01 09:38:38
Interactive Brokers | Disconnected. | 2017-05-01 09:38:38
Interactive Brokers | Connecting to 127.0.0.1:7496 | 2017-05-01 09:39:08
Socket (13) | Creating socket. | 2017-05-01 09:39:08
Socket (13) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2017-05-01 09:39:09 *
Socket (13) | Initiating close of socket by core. | 2017-05-01 09:39:09
Interactive Brokers | Failed to connect to the data and trade server. | 2017-05-01 09:39:09 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2017-05-01 09:39:09 *
Socket (13) | Closed. | 2017-05-01 09:39:09
Interactive Brokers | Disconnected from the server. | 2017-05-01 09:39:09
Interactive Brokers | Disconnected. | 2017-05-01 09:39:09
Interactive Brokers | Connecting to 127.0.0.1:7496 | 2017-05-01 09:39:39
Socket (14) | Creating socket. | 2017-05-01 09:39:39
Socket (14) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2017-05-01 09:39:40 *
Socket (14) | Initiating close of socket by core. | 2017-05-01 09:39:40
Interactive Brokers | Failed to connect to the data and trade server. | 2017-05-01 09:39:40 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2017-05-01 09:39:40 *
Socket (14) | Closed. | 2017-05-01 09:39:40
Interactive Brokers | Disconnected from the server. | 2017-05-01 09:39:40
Interactive Brokers | Disconnected. | 2017-05-01 09:39:40
Interactive Brokers | Connecting to 127.0.0.1:7496 | 2017-05-01 09:40:10
Socket (15) | Creating socket. | 2017-05-01 09:40:10
Socket (15) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2017-05-01 09:40:11 *
Socket (15) | Initiating close of socket by core. | 2017-05-01 09:40:11
Interactive Brokers | Failed to connect to the data and trade server. | 2017-05-01 09:40:11 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2017-05-01 09:40:11 *
Socket (15) | Closed. | 2017-05-01 09:40:11
Interactive Brokers | Disconnected from the server. | 2017-05-01 09:40:11
Interactive Brokers | Disconnected. | 2017-05-01 09:40:11
[2017-05-01 16:13:44]
Sierra Chart Engineering - Posts: 104368
To receive the real-time CME data you must connect at least once a month to your Interactive Brokers account. Refer to:
http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#ConnectingOnlyOnceAMonthToTradingAccount


We can see the connection attempt happening in the Message Log above but you must start Interactive Brokers Trader Workstation and login.

After you start that, follow the instructions here to reconnect to the data feed:
http://www.sierrachart.com/index.php?page=doc/FileMenu.html#ProcedureToReconnect
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-05-01 16:15:34

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