Login Page - Create Account

Support Board


Date/Time: Mon, 13 Jan 2025 20:20:29 +0000



Post From: Re: Real Time Future Update

[2017-05-01 16:13:44]
Sierra Chart Engineering - Posts: 104368
To receive the real-time CME data you must connect at least once a month to your Interactive Brokers account. Refer to:
http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#ConnectingOnlyOnceAMonthToTradingAccount


We can see the connection attempt happening in the Message Log above but you must start Interactive Brokers Trader Workstation and login.

After you start that, follow the instructions here to reconnect to the data feed:
http://www.sierrachart.com/index.php?page=doc/FileMenu.html#ProcedureToReconnect
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-05-01 16:15:34