Support Board
Date/Time: Mon, 13 Jan 2025 08:44:40 +0000
Unable to load more than 1 day of intraday data
View Count: 824
| [2017-04-11 13:40:54] |
| User167259 - Posts: 9 |
|
I can't load a chart longer than the point at which I opened the application. http://www.sierrachart.com/image.php?Image=1491918012665.png |
| [2017-04-11 16:50:44] |
| |
|
What we want you to do is to go to the chart and select Edit >>Delete All Data and Download. If there still is missing data, then provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog If there has been a complete failure of data downloading, then the chart would initially go blank. But we will see what the problem is. Also refer to: http://www.sierrachart.com/index.php?page=doc/HistoricalIntradayData.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: