Support Board
Date/Time: Mon, 13 Jan 2025 08:55:44 +0000
Post From: Unable to load more than 1 day of intraday data
| [2017-04-11 16:50:44] |
| |
|
What we want you to do is to go to the chart and select Edit >>Delete All Data and Download. If there still is missing data, then provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog If there has been a complete failure of data downloading, then the chart would initially go blank. But we will see what the problem is. Also refer to: http://www.sierrachart.com/index.php?page=doc/HistoricalIntradayData.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |