Support Board
Date/Time: Mon, 13 Jan 2025 05:49:07 +0000
Updated Sierra was using older version, connection restarting
View Count: 578
[2017-03-31 15:52:51] |
User268341 - Posts: 15 |
Hello, I updated Sierra, I was using older version which was working fine but haven't update in a while. The connection in this version sometimes loses connection and reconnects takes about a minute or two than works fine for a while and than does it again. Looks like 2 years ago their was a problem with allow server to drop data and i made sure that is still true. Thanks for your help! Log: Reading Internal Order ID file. | 2017-03-31 08:05:06 Reading Trade Orders file. | 2017-03-31 08:05:06 Reading Trade Positions file. | 2017-03-31 08:05:06 Software version: 1531 | 2017-03-31 08:05:06 Uses New Spreadsheets | 2017-03-31 08:05:06 Usage end date: 2017-05-16 | 2017-03-31 08:05:06 Enabled for: Advanced Features. | 2017-03-31 08:05:06 Enabled for: Advanced Features 2. | 2017-03-31 08:05:06 Enabled for: Sierra Chart Historical Data Service. | 2017-03-31 08:05:06 Allow Support for Sierra Chart Data Feeds is disabled. | 2017-03-31 08:05:06 Current selected Data/Trading service: CQG FIX Trading | 2017-03-31 08:05:06 Chart Update Interval: 500 | 2017-03-31 08:05:06 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-03-31 08:05:06 2017-03-31 08:05:09 Local computer time | 2017-03-31 08:05:06 2017-03-31 13:05:09 Local computer time in UTC | 2017-03-31 08:05:06 2017-03-31 08:05:09 Local computer time in SC Time Zone | 2017-03-31 08:05:06 2017-03-31 13:05:08 Server time in UTC | 2017-03-31 08:05:06 Local computer UTC time and Server UTC time difference: 0 seconds. | 2017-03-31 08:05:06 Program path: C:\SierraChart\ | 2017-03-31 08:05:06 Data Files path: C:\SierraChart\Data\ | 2017-03-31 08:05:06 OS Version Number: 6.1 | 2017-03-31 08:05:06 Locale Setting: C | 2017-03-31 08:05:06 Checking for new symbol settings for service code cqg | 2017-03-31 08:05:06 HTTPS connection to www.sierrachart.com:443 (3) | Creating socket. Using TLS 1.2. | 2017-03-31 08:05:06 Requesting symbol settings for service code cqg. Overwrite = on. | 2017-03-31 08:05:10 Symbol settings received. | 2017-03-31 08:05:11 Processed 1100 symbol settings. | 2017-03-31 08:05:11 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-03-31 08:05:14 CQG FIX socket (4) | Creating socket. Using TLS 1.2. | 2017-03-31 08:05:14 CQG FIX: Sending the Logon message. | 2017-03-31 08:05:14 CQG FIX Trading | Connected to trading server. | 2017-03-31 08:05:14 CQG FIX Trading | Connecting to server api.cqg.com | 2017-03-31 08:05:14 CQG websocket | Connecting to websocket server. | 2017-03-31 08:05:14 CQG FIX | FCM name: Advantage | 2017-03-31 08:05:14 CQG websocket socket (5) | Creating socket. Using TLS 1.2. | 2017-03-31 08:05:14 CQG websocket | Opening websocket. | 2017-03-31 08:05:14 CQG websocket | Sending websocket handshake. | 2017-03-31 08:05:14 CQG websocket | Received websocket handshake acknowledgment. | 2017-03-31 08:05:14 CQG websocket | Web socket state is now open. | 2017-03-31 08:05:14 CQG FIX Trading | Websocket connected. | 2017-03-31 08:05:14 CQG FIX Trading | Sending market data logon message. | 2017-03-31 08:05:14 CQG FIX Trading | Logon successful. Session Token = ccXILx8ZtFyjubJ8VE8JRI0TnppOG9pt0wpuk3GmW10 | 2017-03-31 08:05:14 CQG FIX Trading | Connected to data and trading server. | 2017-03-31 08:05:14 HTTPS connection to www.sierrachart.com:443 (3) | Socket gracefully closed by remote side. | 2017-03-31 08:05:15 HTTPS connection to www.sierrachart.com:443 (3) | Initiating close of socket by core. | 2017-03-31 08:05:15 HTTPS connection to www.sierrachart.com:443 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-03-31 08:05:15 HTTPS connection to www.sierrachart.com:443 (3) | Closed. | 2017-03-31 08:05:15 F.US.CLEK17 #1 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 5 Min #3 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 Rev. 10t #6 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 1000 Volume #13 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 300 Volume #22 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 500 Volume #23 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 1000 Volume #24 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 60 Volume #30 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 Rev. 6t #35 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 Rev. 6t #34 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 1000 Volume #31 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 0.05 Range #36 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 0.02 Range #40 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 200 Volume #14 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 60 Volume #18 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 0.03 Range #9 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 30 Min #2 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 5 Min #29 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 0.10 Range #4 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 0.05 Range #5 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 0.30 Range #38 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 0.15 Range #21 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 0.20 Range #41 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 500 Volume #10 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 300 Volume #42 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 0.05 Range #19 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 5 Min #11 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 0.10 Range #16 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 Rev. 10t #37 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 0.01 Range #39 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 0.01 Range #15 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 0.01 Range #28 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 0.02 Range #27 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 0.01 Range #12 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 0.03 Range #20 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 0.04 Range #8 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 0.10 Range #25 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 0.04 Range #26 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 0.04 Range #32 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 0.10 Range #33 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 1 Min #43 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 15 Min #44 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 60 Min #45 | Reloading chart. | 2017-03-31 08:05:27 F.US.CLEK17 1 Min #7 | Reloading chart. | 2017-03-31 08:05:27 'Allow Support for Sierra Chart Data Feeds' is disabled. The F.US.CLE?## pattern/symbol will not use the SC Exchange Data Feed. | 2017-03-31 08:05:39 CQG FIX Trading | Starting real-time market data updates for: F.US.CLEK17. ID: 1 | 2017-03-31 08:05:39 CQG FIX Trading | Sending symbol resolution request for F.US.CLEK17. ID: 123771 | 2017-03-31 08:05:39 CQG FIX Trading | Requesting security definition data for: F.US.CLEK17. ID: 1 | 2017-03-31 08:05:39 HD Request # 2 | Downloading Historical Daily chart data for F.US.CLEK17. Starting date: 2017-03-23. Service: cqg | 2017-03-31 08:05:39 Historical data download counter reset. | 2017-03-31 08:05:39 HD Request # 2 | Requesting historical Daily data for CLK17 starting at 2017-03-22 | 2017-03-31 08:05:39 CQG FIX Trading | Received symbol resolution report for symbol F.US.CLEK7. Search Symbol: F.US.CLEK17. Request ID: 123771. Contract ID: 1. | 2017-03-31 08:05:39 CQG FIX Trading | Requesting market data for F.US.CLEK17 | 2017-03-31 08:05:39 Intraday data recording state for symbol F.US.CLEK17 is set to download 'Pending'. | 2017-03-31 08:05:39 Delaying start of download for F.US.CLEK17 | 2017-03-31 08:05:39 HTTP connection to ds01.ddfplus.com:80 (6) | Creating socket. | 2017-03-31 08:05:39 HD Request # 2 | Receiving historical Daily data for F.US.CLEK17 starting at 2017-03-23 | 2017-03-31 08:05:39 HD Request # 2 | Writing historical Daily data to the file F.US.CLEK17.dly | 2017-03-31 08:05:39 HD Request # 2 | Received 8 records from 2017-03-23 00:00:00 to 2017-03-31 00:00:00 (9.0 days) and wrote 7 records for F.US.CLEK17 | 2017-03-31 08:05:39 HD Request # 2 | Daily download COMPLETE for F.US.CLEK17. Completion time: 0s. Unique request ID: 1 | 2017-03-31 08:05:39 Removed historical data download ID 1 | 2017-03-31 08:05:39 Requesting market depth updates for: F.US.CLEK17 if supported. | 2017-03-31 08:05:39 CQG FIX Trading | Requesting market data including full depth for F.US.CLEK17 | 2017-03-31 08:05:39 F.US.CLEK17 #1 | Reloading chart. | 2017-03-31 08:05:39 Delaying start of download for F.US.CLEK17 | 2017-03-31 08:05:40 HD Request # 3 | Downloading Intraday chart data for F.US.CLEK17 to the file F.US.CLEK17.scid. Service: cqg | 2017-03-31 08:05:44 HD Request # 3 | Download start date-time: 2017-03-30 15:59:59.000 | 2017-03-31 08:05:44 HD Request # 3 | Using server: ds4.sierracharts.com port 10149 | 2017-03-31 08:05:44 Socket (7) | Creating socket. | 2017-03-31 08:05:44 HD Request # 3 | Setting DTC encoding to Binary VLS | 2017-03-31 08:05:44 HD Request # 3 | Sending historical data logon request message. | 2017-03-31 08:05:44 HD Request # 3 | Requesting Intraday data. Start date-time: 2017-03-30 15:59:59. Record interval: 0. Symbol: F.US.CLEK17 | 2017-03-31 08:05:44 HD Request # 3 | Decompressing data. | 2017-03-31 08:05:44 HD Request # 3 | Receiving Intraday data for F.US.CLEK17 starting at 2017-03-30 15:59:59 | 2017-03-31 08:05:45 HD Request # 3 | Timestamp of first Intraday data file record written: 2017-03-30 17:00:00 | 2017-03-31 08:05:45 Socket (7) | Initiating close of socket by core. | 2017-03-31 08:05:45 Socket (7) | Shutdown started. Waiting for graceful close. | 2017-03-31 08:05:45 Historical data download thread signaled to stop. | 2017-03-31 08:05:45 HD Request # 3 | Received 93191 records from 2017-03-30 15:59:59 to 2017-03-31 08:05:43 (16.1 hours) and wrote 93189 records for F.US.CLEK17 | 2017-03-31 08:05:45 HD Request # 3 | Intraday download COMPLETE for F.US.CLEK17. Completion time: 0s. Unique request ID: 2 | 2017-03-31 08:05:45 Removed historical data download ID 2 | 2017-03-31 08:05:45 Real-time Intraday chart data file updates started for F.US.CLEK17 | 2017-03-31 08:05:45 Intraday chart data file opened for F.US.CLEK17 | 2017-03-31 08:05:45 Socket (7) | Socket gracefully closed by remote side. | 2017-03-31 08:05:45 Socket (7) | Closed. | 2017-03-31 08:05:45 Opened cached Intraday file: C:\SierraChart\Data\F.US.CLEK17.scid | 2017-03-31 08:05:49 HTTP connection to ds01.ddfplus.com:80 (6) | Socket gracefully closed by remote side. | 2017-03-31 08:06:44 HTTP connection to ds01.ddfplus.com:80 (6) | Received socket Close event | 2017-03-31 08:06:44 HTTP connection to ds01.ddfplus.com:80 (6) | Initiating close of socket by core. | 2017-03-31 08:06:44 HTTP connection to ds01.ddfplus.com:80 (6) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-03-31 08:06:44 HTTP connection to ds01.ddfplus.com:80 (6) | Closed. | 2017-03-31 08:06:44 CQG websocket socket (5) | Encryption stream error encountered. error:140E0197:SSL routines:SSL_shutdown:shutdown while in init | 2017-03-31 08:39:30 CQG websocket socket (5) | Initiating close of socket by core. | 2017-03-31 08:39:30 CQG websocket | Network socket for websocket has been closed by remote side. | 2017-03-31 08:39:30 CQG FIX Trading | Websocket closed. | 2017-03-31 08:39:30 CQG websocket socket (5) | Shutdown started. Waiting for graceful close. | 2017-03-31 08:39:30 Connection to the external service has been lost. | 2017-03-31 08:39:30 CQG websocket socket (5) | Received socket Close event | 2017-03-31 08:39:30 CQG websocket socket (5) | Closed. | 2017-03-31 08:39:30 CQG FIX: DisconnectFIX called. | 2017-03-31 08:39:30 CQG FIX: Sending a Logout message. | 2017-03-31 08:39:30 CQG FIX Trading | Disconnected. | 2017-03-31 08:39:30 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-03-31 08:39:30 CQG FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2017-03-31 08:39:30 CQG FIX socket (4) | Initiating close of socket by core. | 2017-03-31 08:39:30 CQG FIX: Disconnected. | 2017-03-31 08:39:30 CQG FIX socket (4) | Shutdown started. Waiting for graceful close. | 2017-03-31 08:39:30 CQG FIX socket (4) | Socket gracefully closed by remote side. | 2017-03-31 08:39:30 CQG FIX socket (4) | Closed. | 2017-03-31 08:39:30 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-03-31 08:39:33 CQG FIX socket (25) | Creating socket. Using TLS 1.2. | 2017-03-31 08:39:33 CQG FIX socket (25) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2017-03-31 08:39:54 * CQG FIX socket (25) | Initiating close of socket by core. | 2017-03-31 08:39:54 CQG FIX: Socket connection was closed without any logout messages sent or received. | 2017-03-31 08:39:54 CQG FIX socket (25) | Closed. | 2017-03-31 08:39:54 CQG FIX: Disconnected. | 2017-03-31 08:39:54 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-03-31 08:39:54 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-03-31 08:39:54 CQG FIX Trading | Disconnected. | 2017-03-31 08:39:54 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-03-31 08:39:54 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-03-31 08:39:57 CQG FIX socket (26) | Creating socket. Using TLS 1.2. | 2017-03-31 08:39:57 CQG FIX: Sending the Logon message. | 2017-03-31 08:39:57 CQG FIX Trading | Connected to trading server. | 2017-03-31 08:39:57 CQG FIX Trading | Connecting to server api.cqg.com | 2017-03-31 08:39:57 CQG websocket | Connecting to websocket server. | 2017-03-31 08:39:57 CQG FIX | FCM name: Advantage | 2017-03-31 08:39:57 CQG websocket socket (27) | Creating socket. Using TLS 1.2. | 2017-03-31 08:39:57 CQG websocket | Opening websocket. | 2017-03-31 08:39:57 CQG websocket | Sending websocket handshake. | 2017-03-31 08:39:57 CQG websocket | Received websocket handshake acknowledgment. | 2017-03-31 08:39:57 CQG websocket | Web socket state is now open. | 2017-03-31 08:39:57 CQG FIX Trading | Websocket connected. | 2017-03-31 08:39:57 CQG FIX Trading | Sending market data logon message. | 2017-03-31 08:39:57 CQG FIX Trading | Logon successful. Session Token = vB7WSLymXIKCLZ7j4Lvfv/UUftXScZB96rHfHzkR8oY | 2017-03-31 08:39:57 CQG FIX Trading | Connected to data and trading server. | 2017-03-31 08:39:57 'Allow Support for Sierra Chart Data Feeds' is disabled. The F.US.CLE?## pattern/symbol will not use the SC Exchange Data Feed. | 2017-03-31 08:39:57 CQG FIX Trading | Starting real-time market data updates for: F.US.CLEK17. ID: 1 | 2017-03-31 08:39:57 CQG FIX Trading | Sending symbol resolution request for F.US.CLEK17. ID: 123772 | 2017-03-31 08:39:57 CQG FIX Trading | Requesting security definition data for: F.US.CLEK17. ID: 1 | 2017-03-31 08:39:57 Intraday data recording state for symbol F.US.CLEK17 is set to download 'Pending'. | 2017-03-31 08:39:57 Delaying start of download for F.US.CLEK17 | 2017-03-31 08:39:57 CQG FIX Trading | Received symbol resolution report for symbol F.US.CLEK7. Search Symbol: F.US.CLEK17. Request ID: 123772. Contract ID: 1. | 2017-03-31 08:39:57 CQG FIX Trading | Requesting market data for F.US.CLEK17 | 2017-03-31 08:39:57 Delaying start of download for F.US.CLEK17 | 2017-03-31 08:39:58 HD Request # 4 | Downloading Intraday chart data for F.US.CLEK17 to the file F.US.CLEK17.scid. Service: cqg | 2017-03-31 08:40:02 HD Request # 4 | Download start date-time: 2017-03-31 08:39:28.000 | 2017-03-31 08:40:02 HD Request # 4 | Using server: ds3.sierracharts.com port 10149 | 2017-03-31 08:40:02 Socket (28) | Creating socket. | 2017-03-31 08:40:02 HD Request # 4 | Setting DTC encoding to Binary VLS | 2017-03-31 08:40:02 HD Request # 4 | Sending historical data logon request message. | 2017-03-31 08:40:02 Requesting market depth updates for: F.US.CLEK17 if supported. | 2017-03-31 08:40:02 CQG FIX Trading | Requesting market data including full depth for F.US.CLEK17 | 2017-03-31 08:40:02 HD Request # 4 | Requesting Intraday data. Start date-time: 2017-03-31 08:39:28. Record interval: 0. Symbol: F.US.CLEK17 | 2017-03-31 08:40:03 HD Request # 4 | Decompressing data. | 2017-03-31 08:40:03 HD Request # 4 | Receiving Intraday data for F.US.CLEK17 starting at 2017-03-31 08:39:28 | 2017-03-31 08:40:03 HD Request # 4 | Timestamp of first Intraday data file record written: 2017-03-31 08:39:30 | 2017-03-31 08:40:03 Socket (28) | Initiating close of socket by core. | 2017-03-31 08:40:03 Socket (28) | Shutdown started. Waiting for graceful close. | 2017-03-31 08:40:03 Historical data download thread signaled to stop. | 2017-03-31 08:40:03 HD Request # 4 | Received 97 records from 2017-03-31 08:39:28 to 2017-03-31 08:40:02 (34.0 seconds) and wrote 96 records for F.US.CLEK17 | 2017-03-31 08:40:03 Added 5 Time and Sales records to Intraday data file for F.US.CLEK17 after download. | 2017-03-31 08:40:03 HD Request # 4 | Intraday download COMPLETE for F.US.CLEK17. Completion time: 0s. Unique request ID: 3 | 2017-03-31 08:40:03 Removed historical data download ID 3 | 2017-03-31 08:40:03 Real-time Intraday chart data file updates started for F.US.CLEK17 | 2017-03-31 08:40:03 Intraday chart data file opened for F.US.CLEK17 | 2017-03-31 08:40:03 Socket (28) | Socket gracefully closed by remote side. | 2017-03-31 08:40:03 Socket (28) | Closed. | 2017-03-31 08:40:03 Opened cached Intraday file: C:\SierraChart\Data\F.US.CLEK17.scid | 2017-03-31 08:40:09 CQG websocket socket (27) | Encryption stream error encountered. error:140E0197:SSL routines:SSL_shutdown:shutdown while in init | 2017-03-31 09:09:30 CQG websocket socket (27) | Initiating close of socket by core. | 2017-03-31 09:09:30 CQG websocket | Network socket for websocket has been closed by remote side. | 2017-03-31 09:09:30 CQG FIX Trading | Websocket closed. | 2017-03-31 09:09:30 Connection to the external service has been lost. | 2017-03-31 09:09:30 CQG websocket socket (27) | Shutdown started. Waiting for graceful close. | 2017-03-31 09:09:30 CQG websocket socket (27) | Received socket Close event | 2017-03-31 09:09:30 CQG websocket socket (27) | Closed. | 2017-03-31 09:09:30 CQG FIX: DisconnectFIX called. | 2017-03-31 09:09:30 CQG FIX: Sending a Logout message. | 2017-03-31 09:09:30 CQG FIX Trading | Disconnected. | 2017-03-31 09:09:30 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-03-31 09:09:30 CQG FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2017-03-31 09:09:30 CQG FIX socket (26) | Initiating close of socket by core. | 2017-03-31 09:09:30 CQG FIX: Disconnected. | 2017-03-31 09:09:30 CQG FIX socket (26) | Shutdown started. Waiting for graceful close. | 2017-03-31 09:09:30 CQG FIX socket (26) | Socket gracefully closed by remote side. | 2017-03-31 09:09:30 CQG FIX socket (26) | Closed. | 2017-03-31 09:09:30 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-03-31 09:09:33 CQG FIX socket (44) | Creating socket. Using TLS 1.2. | 2017-03-31 09:09:33 CQG FIX socket (44) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2017-03-31 09:09:54 * CQG FIX socket (44) | Initiating close of socket by core. | 2017-03-31 09:09:54 CQG FIX: Socket connection was closed without any logout messages sent or received. | 2017-03-31 09:09:54 CQG FIX socket (44) | Closed. | 2017-03-31 09:09:54 CQG FIX: Disconnected. | 2017-03-31 09:09:54 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-03-31 09:09:54 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-03-31 09:09:54 CQG FIX Trading | Disconnected. | 2017-03-31 09:09:54 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-03-31 09:09:54 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-03-31 09:09:57 CQG FIX socket (45) | Creating socket. Using TLS 1.2. | 2017-03-31 09:09:57 CQG FIX: Sending the Logon message. | 2017-03-31 09:10:00 CQG FIX Trading | Connected to trading server. | 2017-03-31 09:10:01 CQG FIX Trading | Connecting to server api.cqg.com | 2017-03-31 09:10:01 CQG websocket | Connecting to websocket server. | 2017-03-31 09:10:01 CQG FIX | FCM name: Advantage | 2017-03-31 09:10:01 CQG websocket socket (46) | Creating socket. Using TLS 1.2. | 2017-03-31 09:10:01 CQG websocket | Opening websocket. | 2017-03-31 09:10:01 CQG websocket | Sending websocket handshake. | 2017-03-31 09:10:01 CQG websocket | Received websocket handshake acknowledgment. | 2017-03-31 09:10:01 CQG websocket | Web socket state is now open. | 2017-03-31 09:10:01 CQG FIX Trading | Websocket connected. | 2017-03-31 09:10:01 CQG FIX Trading | Sending market data logon message. | 2017-03-31 09:10:01 CQG FIX Trading | Logon successful. Session Token = Q+U+rhECf+R+G9NFXeMowtqpf4ZUnY+LvJrp2RY7egY | 2017-03-31 09:10:01 CQG FIX Trading | Connected to data and trading server. | 2017-03-31 09:10:01 'Allow Support for Sierra Chart Data Feeds' is disabled. The F.US.CLE?## pattern/symbol will not use the SC Exchange Data Feed. | 2017-03-31 09:10:01 CQG FIX Trading | Starting real-time market data updates for: F.US.CLEK17. ID: 1 | 2017-03-31 09:10:01 CQG FIX Trading | Sending symbol resolution request for F.US.CLEK17. ID: 123773 | 2017-03-31 09:10:01 CQG FIX Trading | Requesting security definition data for: F.US.CLEK17. ID: 1 | 2017-03-31 09:10:01 Intraday data recording state for symbol F.US.CLEK17 is set to download 'Pending'. | 2017-03-31 09:10:01 Delaying start of download for F.US.CLEK17 | 2017-03-31 09:10:01 CQG FIX Trading | Received symbol resolution report for symbol F.US.CLEK7. Search Symbol: F.US.CLEK17. Request ID: 123773. Contract ID: 1. | 2017-03-31 09:10:01 CQG FIX Trading | Requesting market data for F.US.CLEK17 | 2017-03-31 09:10:01 Delaying start of download for F.US.CLEK17 | 2017-03-31 09:10:02 Requesting market depth updates for: F.US.CLEK17 if supported. | 2017-03-31 09:10:06 CQG FIX Trading | Requesting market data including full depth for F.US.CLEK17 | 2017-03-31 09:10:06 HD Request # 5 | Downloading Intraday chart data for F.US.CLEK17 to the file F.US.CLEK17.scid. Service: cqg | 2017-03-31 09:10:06 HD Request # 5 | Download start date-time: 2017-03-31 09:09:28.000 | 2017-03-31 09:10:06 HD Request # 5 | Using server: ds4.sierracharts.com port 10149 | 2017-03-31 09:10:06 Socket (47) | Creating socket. | 2017-03-31 09:10:06 HD Request # 5 | Setting DTC encoding to Binary VLS | 2017-03-31 09:10:06 HD Request # 5 | Sending historical data logon request message. | 2017-03-31 09:10:06 HD Request # 5 | Requesting Intraday data. Start date-time: 2017-03-31 09:09:28. Record interval: 0. Symbol: F.US.CLEK17 | 2017-03-31 09:10:06 HD Request # 5 | Decompressing data. | 2017-03-31 09:10:06 HD Request # 5 | Receiving Intraday data for F.US.CLEK17 starting at 2017-03-31 09:09:28 | 2017-03-31 09:10:06 HD Request # 5 | Timestamp of first Intraday data file record written: 2017-03-31 09:09:30 | 2017-03-31 09:10:06 Socket (47) | Initiating close of socket by core. | 2017-03-31 09:10:06 Socket (47) | Shutdown started. Waiting for graceful close. | 2017-03-31 09:10:06 Historical data download thread signaled to stop. | 2017-03-31 09:10:06 HD Request # 5 | Received 475 records from 2017-03-31 09:09:28 to 2017-03-31 09:10:06 (38.0 seconds) and wrote 469 records for F.US.CLEK17 | 2017-03-31 09:10:06 HD Request # 5 | Intraday download COMPLETE for F.US.CLEK17. Completion time: 0s. Unique request ID: 4 | 2017-03-31 09:10:06 Removed historical data download ID 4 | 2017-03-31 09:10:06 Real-time Intraday chart data file updates started for F.US.CLEK17 | 2017-03-31 09:10:06 Intraday chart data file opened for F.US.CLEK17 | 2017-03-31 09:10:06 Socket (47) | Socket gracefully closed by remote side. | 2017-03-31 09:10:06 Socket (47) | Closed. | 2017-03-31 09:10:06 Opened cached Intraday file: C:\SierraChart\Data\F.US.CLEK17.scid | 2017-03-31 09:10:09 |
[2017-03-31 17:17:21] |
Sierra Chart Engineering - Posts: 104368 |
Based upon what we see, this is not an issue with Sierra Chart but an external connectivity problem: CQG websocket socket (5) | Encryption stream error encountered. error:140E0197:SSL routines:SSL_shutdown:shutdown while in init | 2017-03-31 08:39:30
CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-03-31 09:09:33 CQG FIX socket (44) | Creating socket. Using TLS 1.2. | 2017-03-31 09:09:33 CQG FIX socket (44) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2017-03-31 09:09:54 * Refer to help topic 1.2: https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#h1.2 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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