Support Board
Date/Time: Mon, 13 Jan 2025 05:50:34 +0000
Post From: Updated Sierra was using older version, connection restarting
| [2017-03-31 17:17:21] |
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Based upon what we see, this is not an issue with Sierra Chart but an external connectivity problem: CQG websocket socket (5) | Encryption stream error encountered. error:140E0197:SSL routines:SSL_shutdown:shutdown while in init | 2017-03-31 08:39:30
CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-03-31 09:09:33 CQG FIX socket (44) | Creating socket. Using TLS 1.2. | 2017-03-31 09:09:33 CQG FIX socket (44) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2017-03-31 09:09:54 * Refer to help topic 1.2: https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#h1.2 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |