Support Board
Date/Time: Mon, 13 Jan 2025 05:37:22 +0000
Continuous futures contract data slow to download
View Count: 657
| [2017-03-27 16:55:55] |
| User46129 - Posts: 22 |
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I have settings as follows: Days to download=1095 continuous futures contract-date rule rollover, back adjusted Intraday data storage time unit=1 minute no change to port settings. For some reason, it is going back to 1967 for beginning of download. Sending log. |
| [2017-03-27 17:46:51] |
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What setting are you referring to?: Days to download=1095
Where exactly is this setting? And give us the exact name. What is the symbol of the chart? And is this an Intraday chart or Historical chart? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-03-27 17:50:53] |
| User46129 - Posts: 22 |
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chart>chart settings>Use Number of Days to Download>Days to Load=1095 ZMK17 Historical. Intraday charts load fine. |
| [2017-03-27 18:04:40] |
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The starting download date of 1967 for an individual contract is normal. That is not the issue. These are the relevant messages: HD Request # 18 | Downloading Historical Daily chart data for ZMH17. Starting date: 1967-03-28. Service: tda | 2017-03-27 11:53:17 HD Request # 18 | Using user Barchart Historical data account. | 2017-03-27 11:53:17 HD Request # 18 | Requesting historical Daily data for ZMH17 starting at 1967-03-27 | 2017-03-27 11:53:17 HTTP connection to ds01.ddfplus.com:80 (25) | Creating socket. | 2017-03-27 11:53:17 HTTP connection to ds01.ddfplus.com:80 (25) | Socket gracefully closed by remote side. | 2017-03-27 11:54:18 There is some connectivity problem between Sierra Chart and the historical data server. Since we are not seeing a problem ourselves, we think it is due to a firewall on your side. Refer to help topic 1.2: https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#h1.2 To try again select Edit >> Download Data-Historical Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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