Support Board
Date/Time: Mon, 13 Jan 2025 05:38:29 +0000
Post From: Continuous futures contract data slow to download
| [2017-03-27 18:04:40] |
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The starting download date of 1967 for an individual contract is normal. That is not the issue. These are the relevant messages: HD Request # 18 | Downloading Historical Daily chart data for ZMH17. Starting date: 1967-03-28. Service: tda | 2017-03-27 11:53:17 HD Request # 18 | Using user Barchart Historical data account. | 2017-03-27 11:53:17 HD Request # 18 | Requesting historical Daily data for ZMH17 starting at 1967-03-27 | 2017-03-27 11:53:17 HTTP connection to ds01.ddfplus.com:80 (25) | Creating socket. | 2017-03-27 11:53:17 HTTP connection to ds01.ddfplus.com:80 (25) | Socket gracefully closed by remote side. | 2017-03-27 11:54:18 There is some connectivity problem between Sierra Chart and the historical data server. Since we are not seeing a problem ourselves, we think it is due to a firewall on your side. Refer to help topic 1.2: https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#h1.2 To try again select Edit >> Download Data-Historical Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |