Support Board
Date/Time: Sat, 11 Jan 2025 14:58:08 +0000
I am paying for Sierra charts data feed. Your charts are retrieving data feed from IB
View Count: 711
| [2016-12-01 14:55:21] |
| Executor - Posts: 40 |
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What is going on? I am paying for Sierra charts Data feed. I am seeing the data feed for charts is comming from IB. I have IB as my service. to trade from Sierra Charts. I wanted to only trade to IB not get their data feed. Cause its crap. SKX for example is giving me fake print @ 9:35AM going all the way to 29.20 this is obviously from IB and not Sierra charts. Like what you mentioned previously to me, I put a check mark beside Allow Support for Sierra Chart Data Feeds. Obviously this is not fixing the issue.
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| [2016-12-01 17:56:18] |
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Do you see a [M] text indicator after the symbol at the top line of the chart? If so the market data is coming from the Sierra Chart Exchange Data Feed. We think we know what you are referring to: http://www.sierrachart.com/image.php?Image=1480614914803.png We need to examine this and find out if that trade should be removed from the chart. That was trade data transmitted by the exchange but it may have a special indicator on it which indicates it should be excluded. Although we generally have to be careful about this because we could end up excluding valid trades. Just give us a couple of days to look into this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-12-01 17:56:43
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