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Date/Time: Sat, 11 Jan 2025 14:54:32 +0000



Post From: I am paying for Sierra charts data feed. Your charts are retrieving data feed from IB

[2016-12-01 17:56:18]
Sierra Chart Engineering - Posts: 104368
Do you see a [M] text indicator after the symbol at the top line of the chart?

If so the market data is coming from the Sierra Chart Exchange Data Feed.

We think we know what you are referring to:
http://www.sierrachart.com/image.php?Image=1480614914803.png

We need to examine this and find out if that trade should be removed from the chart. That was trade data transmitted by the exchange but it may have a special indicator on it which indicates it should be excluded. Although we generally have to be careful about this because we could end up excluding valid trades.

Just give us a couple of days to look into this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-12-01 17:56:43