Support Board
Date/Time: Tue, 04 Nov 2025 15:34:47 +0000
connection problem OEC
View Count: 1018
| [2016-11-12 21:32:24] |
| User700883 - Posts: 2 |
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Hello, I am trying to connect my Sierra with Gain clearing account but not able. When I use IQfeed is it OK. I had the same problem today and on friday as well. Here is the log and picture of the setting: GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2016-11-12 16:14:47 GAIN Capital FIX Trading socket (0) | Resolved address prod.gainfutures.com to IP 64.94.37.222. | 2016-11-12 16:14:47 GAIN Capital FIX Trading socket (89) | Error received in OnConnect while connecting. Windows error code 10060: Pokus o připojení selhal, protože připojená strana v časovém intervalu řádně neodpověděla, nebo vytvořené připojení selhalo, protože neodpověděl připojený hostitel. | 2016-11-12 16:15:07 GAIN Capital FIX Trading socket (89) | Shutdown and closed. | 2016-11-12 16:15:07 GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2016-11-12 16:15:07 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-11-12 16:15:07 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-11-12 16:15:07 GAIN Capital/OEC | Disconnected from the trading server. | 2016-11-12 16:15:07 GAIN Capital/OEC | Disconnected. | 2016-11-12 16:15:07 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-11-12 16:15:07 Can you help? Thank you! |
 picture (1).jpg / V - Attached On 2016-11-12 21:30:53 UTC - Size: 134.28 KB - 272 views |
| [2016-11-12 21:43:56] |
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Refer to: https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#ServerAvailability Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-11-13 23:15:55] |
| User700883 - Posts: 2 |
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Hello, I have problem with the connection. log: GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2016-11-13 17:07:26 GAIN Capital FIX Trading socket (0) | Resolved address prod.gainfutures.com to IP 64.94.37.222. | 2016-11-13 17:07:26 GAIN Capital FIX Trading socket (123) | Connected. | 2016-11-13 17:07:26 GAIN Capital FIX Trading socket (123) | Starting TLS 1.2 connection. | 2016-11-13 17:07:26 GAIN Capital FIX Trading socket (123) | SSL connection established. | 2016-11-13 17:07:28 GAIN Capital FIX Trading: Sending the Logon message. | 2016-11-13 17:07:28 GAIN Capital FIX Trading socket (123) | Closed. No error. | 2016-11-13 17:07:28 GAIN Capital FIX Trading socket (123) | SSL shutdown indicates not able to send 'close notify'. | 2016-11-13 17:07:28 GAIN Capital FIX Trading socket (123) | SSL has been shut down. | 2016-11-13 17:07:28 GAIN Capital FIX Trading socket (123) | SSL object has been freed. SSL state is now disconnected. | 2016-11-13 17:07:28 GAIN Capital FIX Trading socket (123) | Shutdown and closed. | 2016-11-13 17:07:28 GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2016-11-13 17:07:28 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-11-13 17:07:28 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-11-13 17:07:28 GAIN Capital/OEC | Disconnected from the trading server. | 2016-11-13 17:07:28 GAIN Capital/OEC | Disconnected. | 2016-11-13 17:07:29 Can you help? Thank you! |
| [2016-11-13 23:53:22] |
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These are the relevant messages: GAIN Capital FIX Trading: Sending the Logon message. | 2016-11-13 17:07:28 GAIN Capital FIX Trading socket (123) | Closed. No error. | 2016-11-13 17:07:28 Refer to the instructions here for this: https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#ConnectionProblem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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