Support Board
Date/Time: Sat, 11 Jan 2025 21:57:43 +0000
Copies of drawings with alert conditions don't cause the alert to trigger
View Count: 806
| [2016-09-05 15:49:11] |
| User37537 - Posts: 78 |
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Hi support, I know you have a very long to do list but I am hoping you might consider this and that it may be a very quick fix. I suppose it is a feature request but I honestly expected this behavior to be the default. I recently switched my alerts to SierraChart but after several days of not receiving any alerts I became suspicious. A bit of testing uncovered what was happening. If I attach an alert condition to a drawing, say on Chart #1, and I have a second chart, say Chart #2 which is set to display drawings from chart #1, then if I view Chart #2, and recent data causes the alert condition to be true, I would like the alert to fire even though I haven't viewed or updated Chart #1. Even though I am creating my drawings on Chart #1, it is not really ideal to use Chart #1 for scanning since each symbol change will force 6 other linked charts to update and cause a massive amount of historical data to get read from disk and loaded for no reason. I would much rather be able to have a separate chart (with no chart links and which is configured to show less historical data) show the drawings from Chart #1, that way I can use this faster chart for scanning and triggering conditions. Hope this makes sense? Thanks for your consideration. |
| [2016-09-06 01:28:28] |
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We will see if we can implement a quick solution to this. It would have to be an option though. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-01-06 02:51:47] |
| Kinobe - Posts: 86 |
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+1 to implement this feature or an alternative: set an alert line on a symbol via a chart, and put this symbol in the quoteboard or in the intraday file update list, close the chart but the alert could be triggered via the quoteboard or he intraday file update list. |
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