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Date/Time: Fri, 10 Jan 2025 09:30:29 +0000



Trade + SC package 5

View Count: 1122

[2016-08-18 15:07:36]
User865738 - Posts: 16
Hi,

I bought SC package 5. Provide this package DOM?

And It provide only data yes? If I want trede I must connect on some broker?

And is possible, if I want have data from Sierra chart, but i want trade trogh Interactiv brokers. How I can do it?
[2016-08-18 17:39:24]
Sierra Chart Engineering - Posts: 104368
What do you mean specifically by DOM?

For the market data that is included, refer to:
Description of Service Packages and Pricing

If you want to use Sierra Chart with Interactive Brokers follow through the setup instructions here:
http://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php

To use the Sierra Chart Exchange Data Feed for reliable market data, follow through the setup instructions here:
http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-08-18 22:01:26]
User865738 - Posts: 16
With DOM I mean Depth of market data. It doesn´t provide SC package 5 yes?
in Introduction connecting with IB i read, that can be some problems.
Pleas, recommend me some broker, that provide tick data, depth of market data, and i can trad trough this broker with stock indices. And how I can used SC package 5 with this broker. Do you know what I mean?
Thank you verry much, for your patience.
[2016-08-19 02:56:21]
Sierra Chart Engineering - Posts: 104368
All Sierra Chart service packages support market depth data.

If you require real-time market depth data, this requires activating the appropriate exchange.

Since you will be using the Sierra Chart Exchange Data Feed, continue to use Interactive Brokers if you already have an account with them. No need to change.

For the market depth data you want to activate the CME Group with Market Depth exchange fee. Refer to:
http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SupportedExchanges

So what you first need to do is set up Sierra Chart to connect to your Interactive Brokers account:
http://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#SetupInstructions

When that is done, then follow through these instructions to use the Sierra Chart data feed:
http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-08-21 19:32:01]
User865738 - Posts: 16
Ok, It´s done, thank you
And please, I bought package 5, but If I´will paying Real-Time Data Connections, must I pay package 5 if I want historical data and number bars from sierra chart (no from broker)?

Thank you
[2016-08-21 20:27:18]
Sierra Chart Engineering - Posts: 104368
Yes you still do have to pay for Sierra Chart service package 5.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-08-22 14:19:25]
User865738 - Posts: 16
Ok
Now, I have real time data and data from CME and GBLX for non profesional trading (with Market Depth)
But when I open Depth of Market, it doesn´t show me waiting orders (buy limit and sell limit)
When I open Trading DOM, it show me complete window, but without waiting orders...
How I can set up It please?
In Trade - customize chart/trade DOM collumns I have it set all.
Thank you
[2016-08-22 14:33:46]
User865738 - Posts: 16
And, On the side of chart (where is desplayed prace) Is actual price highlighted with black colour.
But this highlighted stand on the one place, and actual price is not highlighted.
Pleas, how I can set up this?
Thank
[2016-08-22 16:48:59]
Sierra Chart Engineering - Posts: 104368
What symbol is not updating in real-time and you are not receiving market depth data for? Give us the exact symbol.

We want you to restart Sierra Chart and then after connecting to Interactive Brokers , provide a copy of the Message Log following these instructions:


https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-08-22 19:50:12]
User865738 - Posts: 16
This symbol is S&P500. (I have real times data and CME with depth market for nonprofesional trading (5.25 USD) There should be DOM on S&P500 yes?

There is copy of the Message Log:

Reading Internal Order ID file. | 2016-08-22 14:43:32
Reading Trade Orders file. | 2016-08-22 14:43:32
Reading Trade Positions file. | 2016-08-22 14:43:32
Software version: 1454 | 2016-08-22 14:43:32
Uses New Spreadsheets | 2016-08-22 14:43:32
Usage end date: 2016-09-29 | 2016-08-22 14:43:32
Enabled for: Advanced Features. | 2016-08-22 14:43:32
Enabled for: Advanced Features 2. | 2016-08-22 14:43:32
Enabled for: Sierra Chart Historical Data Service. | 2016-08-22 14:43:32
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2016-08-22 14:43:32
Enabled for: INDEXES_DATA_BARCHART | 2016-08-22 14:43:32
Enabled for: CME with Market Depth for nonprofessional Trading accounts | 2016-08-22 14:43:32
Received 1 data feed usernames. | 2016-08-22 14:43:32
Allow Support for Sierra Chart Data Feeds is enabled. | 2016-08-22 14:43:32
Current selected Data/Trading service: Interactive Brokers | 2016-08-22 14:43:32
Chart Update Interval: 500 | 2016-08-22 14:43:32
Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-08-22 14:43:32
2016-08-22 21:43:36 Local computer time | 2016-08-22 14:43:32
2016-08-22 19:43:36 Local computer time in UTC | 2016-08-22 14:43:32
2016-08-22 14:43:36 Local computer time in SC Time Zone | 2016-08-22 14:43:32
2016-08-22 19:43:35 Server time in UTC | 2016-08-22 14:43:32
Local computer UTC time and Server UTC time difference: 0 seconds. | 2016-08-22 14:43:32
Program path: C:\SierraChart\ | 2016-08-22 14:43:32
Data Files path: C:\SierraChart\Data\ | 2016-08-22 14:43:32
OS Version Number: 6.1 | 2016-08-22 14:43:32
Locale Setting: C | 2016-08-22 14:43:32

Checking for new symbol settings for ib | 2016-08-22 14:43:32
HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-08-22 14:43:32
HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-08-22 14:43:32
HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-08-22 14:43:32
HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-08-22 14:43:32
Symbol settings are up-to-date for ib | 2016-08-22 14:43:32
Files to Open on Start up | Opening file: Chartbook1.cht | 2016-08-22 14:43:39
SPX500 1 Min #2 | Reloading chart. | 2016-08-22 14:43:39
NAS100 1 Min #5 | Reloading chart. | 2016-08-22 14:43:39
SPX500 1 Min #1 | Reloading chart. | 2016-08-22 14:43:39
NAS100 1 Min #3 | Reloading chart. | 2016-08-22 14:43:39
Files to Open on Start up | Opening file: Chartbook2.cht | 2016-08-22 14:43:39
Interactive Brokers | Using primary service for historical data for NDU16 | 2016-08-22 14:43:39
NDU16 1 Min #3 | Reloading chart. | 2016-08-22 14:43:39
EURUSD 1 Min #4 | Reloading chart. | 2016-08-22 14:43:39
EURUSD 1 Min #5 | Reloading chart. | 2016-08-22 14:43:39
SPX500 1 Min #1 | Reloading chart. | 2016-08-22 14:43:39
Files to Open on Start up | Opening file: ChartbookExample.cht | 2016-08-22 14:43:39
SPX500/SPX-201609-GLOBEX 1 Min #1 | Reloading chart. | 2016-08-22 14:43:39
SPX500/SPX-201609-GLOBEX 1 Min #2 | Reloading chart. | 2016-08-22 14:43:39
NDU16 1 Min #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NDU16.scid | 2016-08-22 14:43:39
HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-08-22 14:43:39
HTTPS connection to www.sierrachart.com:443 (3) | Connection gracefully closed by remote side. | 2016-08-22 14:43:39
HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-08-22 14:43:39
HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-08-22 14:43:39
Using Bid/Ask average for last trade price for SPX500 | 2016-08-22 14:43:43
Intraday data recording state for symbol SPX500 is set to download 'Pending'. | 2016-08-22 14:43:43
HD Request # 2 | Downloading Intraday chart data for SPX500 to the file SPX500.scid. Service: fxcm | 2016-08-22 14:43:43
HD Request # 2 | Download start Date-Time: 2016-08-22 14:43:04.000 | 2016-08-22 14:43:43
HD Request # 2 | Using server: ds4.sierracharts.com port 10149 | 2016-08-22 14:43:43
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26. | 2016-08-22 14:43:43
Socket (4) | Connected. | 2016-08-22 14:43:43
HD Request # 2 | Sending historical data logon request message. | 2016-08-22 14:43:43
HD Request # 2 | Requesting Intraday data. Start Date-Time: 2016-08-22 14:43:04. Record interval: 0. Symbol: SPX500 | 2016-08-22 14:43:43
HD Request # 2 | Decompressing data. | 2016-08-22 14:43:43
HD Request # 2 | Receiving Intraday data for SPX500 starting at 2016-08-22 14:43:04 | 2016-08-22 14:43:43
Socket (4) | Shutdown and closed. | 2016-08-22 14:43:43
The network socket for historical data has been closed. | 2016-08-22 14:43:43
HD Request # 2 | Historical data for SPX500 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2016-08-22 14:43:43
HD Request # 2 | Received 1 record from 2016-08-22 14:43:04 to 2016-08-22 14:43:04 (0.0 seconds) and wrote 0 records for SPX500 | 2016-08-22 14:43:43
HD Request # 2 | Intraday download COMPLETE for SPX500. Completion time: 2s. Unique request ID: 1 | 2016-08-22 14:43:43
Removed historical data download ID 1 | 2016-08-22 14:43:43

Using Bid/Ask average for last trade price for NAS100 | 2016-08-22 14:43:43
Intraday data recording state for symbol NAS100 is set to download 'Pending'. | 2016-08-22 14:43:43
HD Request # 3 | Downloading Intraday chart data for NAS100 to the file NAS100.scid. Service: fxcm | 2016-08-22 14:43:43
HD Request # 3 | Download start Date-Time: 2016-08-22 14:43:29.000 | 2016-08-22 14:43:43
HD Request # 3 | Using server: ds3.sierracharts.com port 10149 | 2016-08-22 14:43:43

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2016-08-22 14:43:43
Using Bid/Ask average for last trade price for EURUSD | 2016-08-22 14:43:43
Starting TWS auto-login thread. | 2016-08-22 14:43:43
Intraday data recording state for symbol EURUSD is set to download 'Pending'. | 2016-08-22 14:43:43
Socket (5) | Connected. | 2016-08-22 14:43:43
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2016-08-22 14:43:43
Mapping SPX-201609-GLOBEX to SPU16. Service code: cme | 2016-08-22 14:43:43
TWS auto-login thread ending. | 2016-08-22 14:43:43
Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.42. | 2016-08-22 14:43:44
Socket (6) | Connected. | 2016-08-22 14:43:44
HD Request # 3 | Sending historical data logon request message. | 2016-08-22 14:43:44
HD Request # 3 | Requesting Intraday data. Start Date-Time: 2016-08-22 14:43:29. Record interval: 0. Symbol: NAS100 | 2016-08-22 14:43:44
HD Request # 3 | Decompressing data. | 2016-08-22 14:43:45
HD Request # 3 | Receiving Intraday data for NAS100 starting at 2016-08-22 14:43:29 | 2016-08-22 14:43:45
HD Request # 3 | Historical data for NAS100 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2016-08-22 14:43:45
Socket (6) | Shutdown and closed. | 2016-08-22 14:43:45
The network socket for historical data has been closed. | 2016-08-22 14:43:45
HD Request # 3 | Received 1 record from 2016-08-22 14:43:29 to 2016-08-22 14:43:29 (0.0 seconds) and wrote 0 records for NAS100 | 2016-08-22 14:43:45
HD Request # 3 | Intraday download COMPLETE for NAS100. Completion time: 0s. Unique request ID: 2 | 2016-08-22 14:43:45
Removed historical data download ID 2 | 2016-08-22 14:43:45

HD Request # 4 | Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm | 2016-08-22 14:43:45
HD Request # 4 | Download start Date-Time: 2016-08-22 14:43:22.000 | 2016-08-22 14:43:45
HD Request # 4 | Using server: ds4.sierracharts.com port 10149 | 2016-08-22 14:43:45
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26. | 2016-08-22 14:43:45
Socket (7) | Connected. | 2016-08-22 14:43:45
HD Request # 4 | Sending historical data logon request message. | 2016-08-22 14:43:45
HD Request # 4 | Requesting Intraday data. Start Date-Time: 2016-08-22 14:43:22. Record interval: 0. Symbol: EURUSD | 2016-08-22 14:43:45
HD Request # 4 | Decompressing data. | 2016-08-22 14:43:45
HD Request # 4 | Receiving Intraday data for EURUSD starting at 2016-08-22 14:43:22 | 2016-08-22 14:43:45
HD Request # 4 | Timestamp of first Intraday data file record written: 2016-08-22 14:43:30 | 2016-08-22 14:43:45
HD Request # 4 | Historical data for EURUSD is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2016-08-22 14:43:45
Socket (7) | Shutdown and closed. | 2016-08-22 14:43:45
The network socket for historical data has been closed. | 2016-08-22 14:43:45
HD Request # 4 | Received 12 records from 2016-08-22 14:43:22 to 2016-08-22 14:43:37 (15.0 seconds) and wrote 11 records for EURUSD | 2016-08-22 14:43:45
HD Request # 4 | Intraday download COMPLETE for EURUSD. Completion time: 0s. Unique request ID: 3 | 2016-08-22 14:43:45
Removed historical data download ID 3 | 2016-08-22 14:43:45

Interactive Brokers | TWS server version: 76 | 2016-08-22 14:43:46
Interactive Brokers | Connected. Waiting for account information. | 2016-08-22 14:43:46
IB Account information received. | 2016-08-22 14:43:46
Interactive Brokers | Received 1 Trade Accounts from TWS. | 2016-08-22 14:43:46
Interactive Brokers | Connected to Live account. | 2016-08-22 14:43:46
Interactive Brokers | Year-Month last connected to Live account: 2016-08 | 2016-08-22 14:43:46
Interactive Brokers | Connected to data and trading server. | 2016-08-22 14:43:46
Next valid order ID: 1 | 2016-08-22 14:43:46
Message from IB: Market data farm connection is OK:eufarm. IB Error Code: 2104. Request ID: -1. | 2016-08-22 14:43:46
Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2016-08-22 14:43:46
Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2016-08-22 14:43:46
Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2016-08-22 14:43:46
Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2016-08-22 14:43:46
Message from IB: HMDS data farm connection is OK:ushmds.us. IB Error Code: 2106. Request ID: -1. | 2016-08-22 14:43:46
Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2016-08-22 14:43:46
Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2016-08-22 14:43:46
Message from IB: HMDS data farm connection is OK:fundfarm. IB Error Code: 2106. Request ID: -1. | 2016-08-22 14:43:46
Message from IB: HMDS data farm connection is OK:ethmds. IB Error Code: 2106. Request ID: -1. | 2016-08-22 14:43:46
Next valid order ID: 1 | 2016-08-22 14:43:46
IB Account information received. | 2016-08-22 14:43:46
Interactive Brokers | Received 1 Trade Accounts from TWS. | 2016-08-22 14:43:46
Interactive Brokers | Connected to Live account. | 2016-08-22 14:43:46
Interactive Brokers | Year-Month last connected to Live account: 2016-08 | 2016-08-22 14:43:46
Mapping SPX-201609-GLOBEX to SPU16. Service code: cme | 2016-08-22 14:43:46
SC Data - All Services | Starting real-time market data updates for: SPU16. ID: 1 | 2016-08-22 14:43:46
SC Data - All Services | Using username 0 | 2016-08-22 14:43:46
SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 443 | 2016-08-22 14:43:46
SC Data - All Services | Requesting security definition data for: SPU16. ID: 1 | 2016-08-22 14:43:46
Using Bid/Ask average for last trade price for SPX500 | 2016-08-22 14:43:46
Intraday data recording state for symbol SPX500 is set to download 'Pending'. | 2016-08-22 14:43:46
HD Request # 5 | Downloading Intraday chart data for SPX500 to the file SPX500.scid. Service: fxcm | 2016-08-22 14:43:46
HD Request # 5 | Download start Date-Time: 2016-08-22 14:43:04.000 | 2016-08-22 14:43:46
HD Request # 5 | Using server: ds3.sierracharts.com port 10149 | 2016-08-22 14:43:46
SC DTC Data | Starting real-time market data updates for: SPX500. ID: 2 | 2016-08-22 14:43:47
SC DTC Data | Connecting to the server ds4.sierracharts.com. Port 10048 | 2016-08-22 14:43:47
SC DTC Data | Requesting security definition data for: SPX500. ID: 2 | 2016-08-22 14:43:47
Socket (0) | Resolved address ds1.sierracharts.com to IP 8.18.161.135. | 2016-08-22 14:43:47
Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.42. | 2016-08-22 14:43:47
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26. | 2016-08-22 14:43:47
Socket (8) | Connected. | 2016-08-22 14:43:47
SC Data - All Services | Connected to server. | 2016-08-22 14:43:47
SC Data - All Services | Sending Encoding Request to server | 2016-08-22 14:43:47
Socket (9) | Connected. | 2016-08-22 14:43:47
HD Request # 5 | Sending historical data logon request message. | 2016-08-22 14:43:47
Socket (10) | Connected. | 2016-08-22 14:43:47
SC DTC Data | Connected to server. | 2016-08-22 14:43:47
SC DTC Data | Sending Encoding Request to server | 2016-08-22 14:43:47
SC Data - All Services | Setting DTC Encoding to Binary VLS | 2016-08-22 14:43:47
SC Data - All Services | Sending logon request message. | 2016-08-22 14:43:47
Using Bid/Ask average for last trade price for NAS100 | 2016-08-22 14:43:47
SC DTC Data | Starting real-time market data updates for: NAS100. ID: 3 | 2016-08-22 14:43:47
SC DTC Data | Requesting security definition data for: NAS100. ID: 3 | 2016-08-22 14:43:47
Intraday data recording state for symbol NAS100 is set to download 'Pending'. | 2016-08-22 14:43:47
Interactive Brokers | Starting real-time market data updates for: NDU16. ID: 4 | 2016-08-22 14:43:47
Interactive Brokers | Subscribing to Symbol: NDU16, SecurityType: STK, Expiration: , Exchange: SMART, Currency: USD, Multiplier: | 2016-08-22 14:43:47
Interactive Brokers | Requesting security definition data for: NDU16. ID: 4 | 2016-08-22 14:43:47
Interactive Brokers | Using primary service for historical data for NDU16 | 2016-08-22 14:43:47
Intraday data recording state for symbol NDU16 is set to download 'Pending'. | 2016-08-22 14:43:47
Market data subscription status is not known while delaying historical data download for symbol: NDU16 | 2016-08-22 14:43:47
Delaying start of download for NDU16 | 2016-08-22 14:43:47
Using Bid/Ask average for last trade price for EURUSD | 2016-08-22 14:43:47
SC DTC Data | Starting real-time market data updates for: EURUSD. ID: 5 | 2016-08-22 14:43:47
SC DTC Data | Requesting security definition data for: EURUSD. ID: 5 | 2016-08-22 14:43:47
Intraday data recording state for symbol EURUSD is set to download 'Pending'. | 2016-08-22 14:43:47
Symbol Error - NDU16 is unknown, unavailable, or improperly formatted. No security definition has been found for the request | 2016-08-22 14:43:47
SC DTC Data | Setting DTC Encoding to Binary VLS | 2016-08-22 14:43:47
SC DTC Data | Sending logon request message. | 2016-08-22 14:43:47
Symbol Error - NDU16 is unknown, unavailable, or improperly formatted. No security definition has been found for the request | 2016-08-22 14:43:47
HD Request # 5 | Requesting Intraday data. Start Date-Time: 2016-08-22 14:43:04. Record interval: 0. Symbol: SPX500 | 2016-08-22 14:43:47
SC Data - All Services | Received logon response. | 2016-08-22 14:43:47
SC Data - All Services | Server Name: SC Realtime Server. | 2016-08-22 14:43:47
SC Data - All Services | Server protocol version: 7. Client protocol version: 7 | 2016-08-22 14:43:47
SC Data - All Services | Successfully connected. | 2016-08-22 14:43:47
SC Data - All Services | Restarting real-time data updates for symbol: SPX-201609-GLOBEX -> SPU16 | 2016-08-22 14:43:47
HD Request # 5 | Decompressing data. | 2016-08-22 14:43:47
HD Request # 5 | Receiving Intraday data for SPX500 starting at 2016-08-22 14:43:04 | 2016-08-22 14:43:47
Socket (9) | Shutdown and closed. | 2016-08-22 14:43:47
The network socket for historical data has been closed. | 2016-08-22 14:43:47
HD Request # 5 | Received 1 record from 2016-08-22 14:43:04 to 2016-08-22 14:43:04 (0.0 seconds) and wrote 0 records for SPX500 | 2016-08-22 14:43:47
HD Request # 5 | Intraday download COMPLETE for SPX500. Completion time: 0s. Unique request ID: 4 | 2016-08-22 14:43:47
Removed historical data download ID 4 | 2016-08-22 14:43:47
Real-time Intraday chart data file updates started for SPX500 | 2016-08-22 14:43:47
Intraday chart data file opened for SPX500 | 2016-08-22 14:43:47

Market data subscription status is not known while delaying historical data download for symbol: NAS100 | 2016-08-22 14:43:47
Delaying start of download for NAS100 | 2016-08-22 14:43:47
SC DTC Data | Received logon response. | 2016-08-22 14:43:47
SC DTC Data | Server Name: SC Realtime Server. | 2016-08-22 14:43:47
SC DTC Data | Server protocol version: 7. Client protocol version: 7 | 2016-08-22 14:43:47
SC DTC Data | Successfully connected. | 2016-08-22 14:43:47
SC DTC Data | Restarting real-time data updates for symbol: EURUSD | 2016-08-22 14:43:47
SC DTC Data | Restarting real-time data updates for symbol: NAS100 | 2016-08-22 14:43:47
Intraday data recording state for symbol SPX500 is set to download 'Pending'. | 2016-08-22 14:43:47
SC DTC Data | Restarting real-time data updates for symbol: SPX500 | 2016-08-22 14:43:47
Market data subscription status is not known while delaying historical data download for symbol: NAS100 | 2016-08-22 14:43:47
HD Request # 6 | Downloading Intraday chart data for NDU16 to the file NDU16.scid. Service: ib | 2016-08-22 14:43:48
HD Request # 6 | Download start Date-Time: 2016-02-18 13:43:48.000 | 2016-08-22 14:43:48
HD Request # 6 | Requesting a total of 21 days and 0 seconds. | 2016-08-22 14:43:48
HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1728000. | 2016-08-22 14:43:48
HD Request # 6 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-08-02 15:53:48 for NDU16 | 2016-08-22 14:43:48
HD Request # 6 | Message from IB: No security definition has been found for the request. IB Error Code: 200. Request ID: 6. | 2016-08-22 14:43:48
HD Request # 6 | Error downloading historical Intraday data for NDU16. The symbol is unknown to the server. | 2016-08-22 14:43:48
HD Request # 6 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NDU16 | 2016-08-22 14:43:48
HD Request # 6 | Intraday download COMPLETE for NDU16. Completion time: 0s. Unique request ID: 6 | 2016-08-22 14:43:48
Removed historical data download ID 6 | 2016-08-22 14:43:48
Real-time Intraday chart data file updates started for NDU16 | 2016-08-22 14:43:48
Intraday chart data file opened for NDU16 | 2016-08-22 14:43:48

Message from IB: No historical data query found for ticker id:6. IB Error Code: 366. Request ID: 6. | 2016-08-22 14:43:48
Delaying start of download for NAS100 | 2016-08-22 14:43:49
Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates) for account: U186* | 2016-08-22 14:43:52
Interactive Brokers | Requesting historical order fills for account U186*. | 2016-08-22 14:43:52
Interactive Brokers | Received Trade Positions download end message for account U186* | 2016-08-22 14:43:52
HD Request # 7 | Downloading Intraday chart data for NAS100 to the file NAS100.scid. Service: fxcm | 2016-08-22 14:43:52
HD Request # 7 | Download start Date-Time: 2016-08-22 14:43:29.000 | 2016-08-22 14:43:52
HD Request # 7 | Using server: ds4.sierracharts.com port 10149 | 2016-08-22 14:43:52
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26. | 2016-08-22 14:43:52
Socket (11) | Connected. | 2016-08-22 14:43:53
HD Request # 7 | Sending historical data logon request message. | 2016-08-22 14:43:53
HD Request # 7 | Requesting Intraday data. Start Date-Time: 2016-08-22 14:43:29. Record interval: 0. Symbol: NAS100 | 2016-08-22 14:43:53
HD Request # 7 | Decompressing data. | 2016-08-22 14:43:53
HD Request # 7 | Receiving Intraday data for NAS100 starting at 2016-08-22 14:43:29 | 2016-08-22 14:43:53
HD Request # 7 | Timestamp of first Intraday data file record written: 2016-08-22 14:43:48 | 2016-08-22 14:43:53
Socket (11) | Shutdown and closed. | 2016-08-22 14:43:53
The network socket for historical data has been closed. | 2016-08-22 14:43:53
HD Request # 7 | Received 7 records from 2016-08-22 14:43:29 to 2016-08-22 14:43:51 (22.0 seconds) and wrote 6 records for NAS100 | 2016-08-22 14:43:53
HD Request # 7 | Intraday download COMPLETE for NAS100. Completion time: 0s. Unique request ID: 5 | 2016-08-22 14:43:53
Removed historical data download ID 5 | 2016-08-22 14:43:53
Real-time Intraday chart data file updates started for NAS100 | 2016-08-22 14:43:53
Intraday chart data file opened for NAS100 | 2016-08-22 14:43:53

HD Request # 8 | Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm | 2016-08-22 14:43:53
HD Request # 8 | Download start Date-Time: 2016-08-22 14:43:37.000 | 2016-08-22 14:43:53
HD Request # 8 | Using server: ds3.sierracharts.com port 10149 | 2016-08-22 14:43:53
Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.42. | 2016-08-22 14:43:53
Socket (12) | Connected. | 2016-08-22 14:43:53
HD Request # 8 | Sending historical data logon request message. | 2016-08-22 14:43:53
HD Request # 8 | Requesting Intraday data. Start Date-Time: 2016-08-22 14:43:37. Record interval: 0. Symbol: EURUSD | 2016-08-22 14:43:53
HD Request # 8 | Decompressing data. | 2016-08-22 14:43:53
HD Request # 8 | Receiving Intraday data for EURUSD starting at 2016-08-22 14:43:51 | 2016-08-22 14:43:53
HD Request # 8 | Timestamp of first Intraday data file record written: 2016-08-22 14:43:51 | 2016-08-22 14:43:53
Socket (12) | Shutdown and closed. | 2016-08-22 14:43:53
The network socket for historical data has been closed. | 2016-08-22 14:43:53
HD Request # 8 | Received 9 records from 2016-08-22 14:43:51 to 2016-08-22 14:43:52 (1.0 seconds) and wrote 9 records for EURUSD | 2016-08-22 14:43:53
HD Request # 8 | Intraday download COMPLETE for EURUSD. Completion time: 0s. Unique request ID: 7 | 2016-08-22 14:43:53
Removed historical data download ID 7 | 2016-08-22 14:43:53
Real-time Intraday chart data file updates started for EURUSD | 2016-08-22 14:43:53
Intraday chart data file opened for EURUSD | 2016-08-22 14:43:53

HD Request # 9 | Downloading Intraday chart data for SPX500 to the file SPX500.scid. Service: fxcm | 2016-08-22 14:43:53
HD Request # 9 | Download start Date-Time: 2016-08-22 14:43:04.000 | 2016-08-22 14:43:53
HD Request # 9 | Using server: ds4.sierracharts.com port 10149 | 2016-08-22 14:43:53
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26. | 2016-08-22 14:43:53
Socket (13) | Connected. | 2016-08-22 14:43:53
HD Request # 9 | Sending historical data logon request message. | 2016-08-22 14:43:53
HD Request # 9 | Requesting Intraday data. Start Date-Time: 2016-08-22 14:43:04. Record interval: 0. Symbol: SPX500 | 2016-08-22 14:43:54
HD Request # 9 | Decompressing data. | 2016-08-22 14:43:54
HD Request # 9 | Receiving Intraday data for SPX500 starting at 2016-08-22 14:43:04 | 2016-08-22 14:43:54
Socket (13) | Shutdown and closed. | 2016-08-22 14:43:54
The network socket for historical data has been closed. | 2016-08-22 14:43:54
HD Request # 9 | Received 1 record from 2016-08-22 14:43:04 to 2016-08-22 14:43:04 (0.0 seconds) and wrote 0 records for SPX500 | 2016-08-22 14:43:54
HD Request # 9 | Intraday download COMPLETE for SPX500. Completion time: 0s. Unique request ID: 8 | 2016-08-22 14:43:54
Removed historical data download ID 8 | 2016-08-22 14:43:54
Real-time Intraday chart data file updates started for SPX500 | 2016-08-22 14:43:54
Intraday chart data file opened for SPX500 | 2016-08-22 14:43:54

Message from IB: Market data farm connection is inactive but should be available upon demand.cashfarm. IB Error Code: 2108. Request ID: -1. | 2016-08-22 14:43:57
Message from IB: Market data farm connection is inactive but should be available upon demand.cashfarm. IB Error Code: 2108. Request ID: -1. | 2016-08-22 14:43:57
Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2016-08-22 14:43:57
Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2016-08-22 14:43:57
Opened cached Intraday file: C:\SierraChart\Data\NAS100.scid | 2016-08-22 14:43:59
Opened cached Intraday file: C:\SierraChart\Data\SPX500.scid | 2016-08-22 14:44:09
Opened cached Intraday file: C:\SierraChart\Data\EURUSD.scid | 2016-08-22 14:44:09
Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2016-08-22 14:44:43
Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2016-08-22 14:44:44
[2016-08-22 20:23:52]
Sierra Chart Engineering - Posts: 104368
The proper Interactive Brokers symbol to use is ES-201609-GLOBEX. You can find it in File >> Find Symbol >> Futures.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-08-22 20:24:07
[2016-08-22 21:17:46]
User865738 - Posts: 16
Ok, thank you
1. But if I open trough this symbol DOM window, I haven´t waiting orders there. Only DOM window whitout waiting orders. Where I can set up to show me waiting orders?
2. And if I want data from exchange datea feed, where should I find symbol of S&P500?
Thank you
[2016-08-22 21:35:32]
Sierra Chart Engineering - Posts: 104368
If you open a chart or Trade DOM through File >> Find Symbol and use the symbol ES-201609-GLOBEX, you will have full market depth data.

If not provide a copy of the Message Log again by following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-08-23 19:48:20]
User865738 - Posts: 16
ok, thank you, now it´s ok
And when I do what you say, I have DOM, but this DOM is from Interactive Broker or from exchange data feed?
Thank you
[2016-08-23 20:34:57]
Sierra Chart Engineering - Posts: 104368
For us to confirm it is coming from the Sierra Chart Exchange Data Feed, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-08-23 20:43:47]
User865738 - Posts: 16
Thank you for your help
There is Message Log:

Reading Internal Order ID file. | 2016-08-23 15:39:35
Reading Trade Orders file. | 2016-08-23 15:39:35
Reading Trade Positions file. | 2016-08-23 15:39:35
Software version: 1454 | 2016-08-23 15:39:35
Uses New Spreadsheets | 2016-08-23 15:39:35
Usage end date: 2016-09-29 | 2016-08-23 15:39:35
Enabled for: Advanced Features. | 2016-08-23 15:39:35
Enabled for: Advanced Features 2. | 2016-08-23 15:39:35
Enabled for: Sierra Chart Historical Data Service. | 2016-08-23 15:39:35
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2016-08-23 15:39:35
Enabled for: INDEXES_DATA_BARCHART | 2016-08-23 15:39:35
Enabled for: CME with Market Depth for nonprofessional Trading accounts | 2016-08-23 15:39:35
Received 1 data feed usernames. | 2016-08-23 15:39:35
Allow Support for Sierra Chart Data Feeds is enabled. | 2016-08-23 15:39:35
Current selected Data/Trading service: Interactive Brokers | 2016-08-23 15:39:35
Chart Update Interval: 500 | 2016-08-23 15:39:35
Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-08-23 15:39:35
2016-08-23 22:39:40 Local computer time | 2016-08-23 15:39:35
2016-08-23 20:39:40 Local computer time in UTC | 2016-08-23 15:39:35
2016-08-23 15:39:40 Local computer time in SC Time Zone | 2016-08-23 15:39:35
2016-08-23 20:39:39 Server time in UTC | 2016-08-23 15:39:35
Local computer UTC time and Server UTC time difference: 0 seconds. | 2016-08-23 15:39:35
Program path: C:\SierraChart\ | 2016-08-23 15:39:35
Data Files path: C:\SierraChart\Data\ | 2016-08-23 15:39:35
OS Version Number: 6.1 | 2016-08-23 15:39:35
Locale Setting: C | 2016-08-23 15:39:35

Checking for new symbol settings for ib | 2016-08-23 15:39:35
HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-08-23 15:39:35
HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-08-23 15:39:35
HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-08-23 15:39:35
HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-08-23 15:39:35
Symbol settings are up-to-date for ib | 2016-08-23 15:39:35
Files to Open on Start up | Opening file: Chartbook1.cht | 2016-08-23 15:39:43
SPX500 1 Min #2 | Reloading chart. | 2016-08-23 15:39:43
NAS100 1 Min #5 | Reloading chart. | 2016-08-23 15:39:43
SPX500 1 Min #1 | Reloading chart. | 2016-08-23 15:39:43
NAS100 1 Min #3 | Reloading chart. | 2016-08-23 15:39:43
Files to Open on Start up | Opening file: Chartbook2.cht | 2016-08-23 15:39:43
Interactive Brokers | Using primary service for historical data for NDU16 | 2016-08-23 15:39:43
NDU16 1 Min #3 | Reloading chart. | 2016-08-23 15:39:43
EURUSD 1 Min #4 | Reloading chart. | 2016-08-23 15:39:43
EURUSD 1 Min #5 | Reloading chart. | 2016-08-23 15:39:43
SPX500 1 Min #1 | Reloading chart. | 2016-08-23 15:39:43
Files to Open on Start up | Opening file: ChartbookExample.cht | 2016-08-23 15:39:43
ES-201609-GLOBEX 1 Min #3 | Reloading chart. | 2016-08-23 15:39:43
ES-201609-GLOBEX 1 Min #2 | Reloading chart. | 2016-08-23 15:39:43
NDU16 1 Min #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NDU16.scid | 2016-08-23 15:39:43
HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-08-23 15:39:43
HTTPS connection to www.sierrachart.com:443 (3) | Connection gracefully closed by remote side. | 2016-08-23 15:39:43
HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-08-23 15:39:43
HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-08-23 15:39:43
Using Bid/Ask average for last trade price for NAS100 | 2016-08-23 15:39:46
Intraday data recording state for symbol NAS100 is set to download 'Pending'. | 2016-08-23 15:39:46
HD Request # 2 | Downloading Intraday chart data for NAS100 to the file NAS100.scid. Service: fxcm | 2016-08-23 15:39:46
HD Request # 2 | Download start Date-Time: 2016-08-23 15:39:01.000 | 2016-08-23 15:39:46
HD Request # 2 | Using server: ds4.sierracharts.com port 10149 | 2016-08-23 15:39:46
Using Bid/Ask average for last trade price for SPX500 | 2016-08-23 15:39:46
Intraday data recording state for symbol SPX500 is set to download 'Pending'. | 2016-08-23 15:39:46

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2016-08-23 15:39:46
Socket (4) | Connected. | 2016-08-23 15:39:46
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2016-08-23 15:39:46
Using Bid/Ask average for last trade price for EURUSD | 2016-08-23 15:39:46
Intraday data recording state for symbol EURUSD is set to download 'Pending'. | 2016-08-23 15:39:46
Mapping ES-201609-GLOBEX to ESU16. Service code: cme | 2016-08-23 15:39:46
Intraday data recording state for symbol ES-201609-GLOBEX is set to download 'Pending'. | 2016-08-23 15:39:46
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26. | 2016-08-23 15:39:46
Starting TWS auto-login thread. | 2016-08-23 15:39:47
TWS auto-login thread ending. | 2016-08-23 15:39:47
Socket (5) | Connected. | 2016-08-23 15:39:47
HD Request # 2 | Sending historical data logon request message. | 2016-08-23 15:39:47
HD Request # 2 | Requesting Intraday data. Start Date-Time: 2016-08-23 15:39:01. Record interval: 0. Symbol: NAS100 | 2016-08-23 15:39:48
HD Request # 2 | Decompressing data. | 2016-08-23 15:39:48
HD Request # 2 | Receiving Intraday data for NAS100 starting at 2016-08-23 15:39:01 | 2016-08-23 15:39:48
HD Request # 2 | Timestamp of first Intraday data file record written: 2016-08-23 15:39:40 | 2016-08-23 15:39:48
HD Request # 2 | Historical data for NAS100 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2016-08-23 15:39:48
Socket (5) | Shutdown and closed. | 2016-08-23 15:39:48
The network socket for historical data has been closed. | 2016-08-23 15:39:48
HD Request # 2 | Received 8 records from 2016-08-23 15:39:01 to 2016-08-23 15:39:45 (44.0 seconds) and wrote 7 records for NAS100 | 2016-08-23 15:39:48
HD Request # 2 | Intraday download COMPLETE for NAS100. Completion time: 2s. Unique request ID: 1 | 2016-08-23 15:39:48
Removed historical data download ID 1 | 2016-08-23 15:39:48

HD Request # 3 | Downloading Intraday chart data for SPX500 to the file SPX500.scid. Service: fxcm | 2016-08-23 15:39:48
HD Request # 3 | Download start Date-Time: 2016-08-23 15:38:39.000 | 2016-08-23 15:39:48
HD Request # 3 | Using server: ds3.sierracharts.com port 10149 | 2016-08-23 15:39:48
Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.42. | 2016-08-23 15:39:48
Socket (6) | Connected. | 2016-08-23 15:39:48
HD Request # 3 | Sending historical data logon request message. | 2016-08-23 15:39:48
Interactive Brokers | TWS server version: 76 | 2016-08-23 15:39:49
Interactive Brokers | Connected. Waiting for account information. | 2016-08-23 15:39:49
IB Account information received. | 2016-08-23 15:39:49
Interactive Brokers | Received 1 Trade Accounts from TWS. | 2016-08-23 15:39:49
Interactive Brokers | Connected to Live account. | 2016-08-23 15:39:49
Interactive Brokers | Year-Month last connected to Live account: 2016-08 | 2016-08-23 15:39:49
Interactive Brokers | Connected to data and trading server. | 2016-08-23 15:39:49
Next valid order ID: 1 | 2016-08-23 15:39:49
Message from IB: Market data farm connection is OK:hfarm. IB Error Code: 2104. Request ID: -1. | 2016-08-23 15:39:49
Message from IB: Market data farm connection is broken:jfarm. IB Error Code: 2103. Request ID: -1. | 2016-08-23 15:39:49
Message from IB: Market data farm connection is OK:eufarm. IB Error Code: 2104. Request ID: -1. | 2016-08-23 15:39:49
Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2016-08-23 15:39:49
Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2016-08-23 15:39:49
Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2016-08-23 15:39:49
Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2016-08-23 15:39:49
Message from IB: HMDS data farm connection is OK:ushmds.us. IB Error Code: 2106. Request ID: -1. | 2016-08-23 15:39:49
Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2016-08-23 15:39:49
Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2016-08-23 15:39:49
Message from IB: HMDS data farm connection is OK:fundfarm. IB Error Code: 2106. Request ID: -1. | 2016-08-23 15:39:49
Message from IB: HMDS data farm connection is OK:ethmds. IB Error Code: 2106. Request ID: -1. | 2016-08-23 15:39:49
Next valid order ID: 1 | 2016-08-23 15:39:49
IB Account information received. | 2016-08-23 15:39:49
Interactive Brokers | Received 1 Trade Accounts from TWS. | 2016-08-23 15:39:49
Interactive Brokers | Connected to Live account. | 2016-08-23 15:39:49
Interactive Brokers | Year-Month last connected to Live account: 2016-08 | 2016-08-23 15:39:49
Interactive Brokers | Starting real-time market data updates for: NDU16. ID: 1 | 2016-08-23 15:39:49
Interactive Brokers | Subscribing to Symbol: NDU16, SecurityType: STK, Expiration: , Exchange: SMART, Currency: USD, Multiplier: | 2016-08-23 15:39:49
Interactive Brokers | Requesting security definition data for: NDU16. ID: 1 | 2016-08-23 15:39:49
Interactive Brokers | Using primary service for historical data for NDU16 | 2016-08-23 15:39:49
Intraday data recording state for symbol NDU16 is set to download 'Pending'. | 2016-08-23 15:39:49
Market data subscription status is not known while delaying historical data download for symbol: NDU16 | 2016-08-23 15:39:49
Delaying start of download for NDU16 | 2016-08-23 15:39:49
Mapping ES-201609-GLOBEX to ESU16. Service code: cme | 2016-08-23 15:39:49
SC Data - All Services | Starting real-time market data updates for: ESU16. ID: 2 | 2016-08-23 15:39:49
SC Data - All Services | Using username 0 | 2016-08-23 15:39:49
SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 443 | 2016-08-23 15:39:49
SC Data - All Services | Requesting security definition data for: ESU16. ID: 2 | 2016-08-23 15:39:49
Intraday data recording state for symbol ES-201609-GLOBEX is set to download 'Pending'. | 2016-08-23 15:39:49
Historical Intraday data request for ES-201609-GLOBEX is discarded because a matching download is already pending and the new one is not for earlier data. | 2016-08-23 15:39:49
Using Bid/Ask average for last trade price for EURUSD | 2016-08-23 15:39:49
SC DTC Data | Starting real-time market data updates for: EURUSD. ID: 3 | 2016-08-23 15:39:49
SC DTC Data | Connecting to the server ds4.sierracharts.com. Port 10048 | 2016-08-23 15:39:49
SC DTC Data | Requesting security definition data for: EURUSD. ID: 3 | 2016-08-23 15:39:49
Intraday data recording state for symbol EURUSD is set to download 'Pending'. | 2016-08-23 15:39:49
Historical Intraday data request for EURUSD is discarded because a matching download is already pending and the new one is not for earlier data. | 2016-08-23 15:39:49
Symbol Error - NDU16 is unknown, unavailable, or improperly formatted. No security definition has been found for the request | 2016-08-23 15:39:49
Socket (0) | Resolved address ds1.sierracharts.com to IP 8.18.161.135. | 2016-08-23 15:39:49
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26. | 2016-08-23 15:39:49
Using Bid/Ask average for last trade price for SPX500 | 2016-08-23 15:39:49
SC DTC Data | Starting real-time market data updates for: SPX500. ID: 4 | 2016-08-23 15:39:49
SC DTC Data | Requesting security definition data for: SPX500. ID: 4 | 2016-08-23 15:39:49
Historical Intraday data request for SPX500 is discarded because a matching download is in progress and the new one is not for earlier data. | 2016-08-23 15:39:49
Intraday data recording state for symbol SPX500 has been reset to 'Downloading'. | 2016-08-23 15:39:49
Socket (7) | Connected. | 2016-08-23 15:39:49
SC Data - All Services | Connected to server. | 2016-08-23 15:39:49
SC Data - All Services | Sending Encoding Request to server | 2016-08-23 15:39:49
Using Bid/Ask average for last trade price for NAS100 | 2016-08-23 15:39:49
SC DTC Data | Starting real-time market data updates for: NAS100. ID: 5 | 2016-08-23 15:39:49
SC DTC Data | Requesting security definition data for: NAS100. ID: 5 | 2016-08-23 15:39:49
Intraday data recording state for symbol NAS100 is set to download 'Pending'. | 2016-08-23 15:39:49
HD Request # 3 | Requesting Intraday data. Start Date-Time: 2016-08-23 15:38:39. Record interval: 0. Symbol: SPX500 | 2016-08-23 15:39:49
Socket (8) | Connected. | 2016-08-23 15:39:49
SC DTC Data | Connected to server. | 2016-08-23 15:39:49
SC DTC Data | Sending Encoding Request to server | 2016-08-23 15:39:49
Symbol Error - NDU16 is unknown, unavailable, or improperly formatted. No security definition has been found for the request | 2016-08-23 15:39:49
SC Data - All Services | Setting DTC Encoding to Binary VLS | 2016-08-23 15:39:49
SC Data - All Services | Sending logon request message. | 2016-08-23 15:39:49
HD Request # 3 | Decompressing data. | 2016-08-23 15:39:49
SC DTC Data | Setting DTC Encoding to Binary VLS | 2016-08-23 15:39:49
SC DTC Data | Sending logon request message. | 2016-08-23 15:39:49
HD Request # 3 | Receiving Intraday data for SPX500 starting at 2016-08-23 15:38:39 | 2016-08-23 15:39:49
HD Request # 3 | Re-requesting historical data for SPX500 to get the latest data since the download was started while not connected to primary service. | 2016-08-23 15:39:49
Socket (6) | Shutdown and closed. | 2016-08-23 15:39:49
The network socket for historical data has been closed. | 2016-08-23 15:39:49
HD Request # 3 | Received 1 record from 2016-08-23 15:38:39 to 2016-08-23 15:38:39 (0.0 seconds) and wrote 0 records for SPX500 | 2016-08-23 15:39:49

Market data subscription status is not known while delaying historical data download for symbol: SPX500 | 2016-08-23 15:39:49
Delaying start of download for SPX500 | 2016-08-23 15:39:49
SC Data - All Services | Received logon response. | 2016-08-23 15:39:49
SC Data - All Services | Server Name: SC Realtime Server. | 2016-08-23 15:39:49
SC Data - All Services | Server protocol version: 7. Client protocol version: 7 | 2016-08-23 15:39:49
SC Data - All Services | Successfully connected. | 2016-08-23 15:39:49
SC Data - All Services | Restarting real-time data updates for symbol: ES-201609-GLOBEX -> ESU16 | 2016-08-23 15:39:49
HD Request # 4 | Downloading Intraday chart data for NDU16 to the file NDU16.scid. Service: ib | 2016-08-23 15:39:50
HD Request # 4 | Download start Date-Time: 2016-02-19 14:39:50.000 | 2016-08-23 15:39:50
HD Request # 4 | Requesting a total of 21 days and 0 seconds. | 2016-08-23 15:39:50
HD Request # 4 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1728000. | 2016-08-23 15:39:50
HD Request # 4 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-08-03 16:49:50 for NDU16 | 2016-08-23 15:39:50
HD Request # 4 | Message from IB: No security definition has been found for the request. IB Error Code: 200. Request ID: 6. | 2016-08-23 15:39:50
HD Request # 4 | Error downloading historical Intraday data for NDU16. The symbol is unknown to the server. | 2016-08-23 15:39:50
HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NDU16 | 2016-08-23 15:39:50
HD Request # 4 | Intraday download COMPLETE for NDU16. Completion time: 0s. Unique request ID: 5 | 2016-08-23 15:39:50
Removed historical data download ID 5 | 2016-08-23 15:39:50
Real-time Intraday chart data file updates started for NDU16 | 2016-08-23 15:39:50
Intraday chart data file opened for NDU16 | 2016-08-23 15:39:50

Message from IB: No historical data query found for ticker id:6. IB Error Code: 366. Request ID: 6. | 2016-08-23 15:39:50
SC DTC Data | Received logon response. | 2016-08-23 15:39:50
SC DTC Data | Server Name: SC Realtime Server. | 2016-08-23 15:39:50
SC DTC Data | Server protocol version: 7. Client protocol version: 7 | 2016-08-23 15:39:50
SC DTC Data | Successfully connected. | 2016-08-23 15:39:50
SC DTC Data | Restarting real-time data updates for symbol: EURUSD | 2016-08-23 15:39:50
SC DTC Data | Restarting real-time data updates for symbol: NAS100 | 2016-08-23 15:39:50
SC DTC Data | Restarting real-time data updates for symbol: SPX500 | 2016-08-23 15:39:50
Delaying start of download for SPX500 | 2016-08-23 15:39:50
Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates) for account: U186* | 2016-08-23 15:39:54
Interactive Brokers | Requesting historical order fills for account U186*. | 2016-08-23 15:39:54
Requesting market depth updates for: ES-201609-GLOBEX if supported. | 2016-08-23 15:39:54
Requesting market depth updates for: NAS100 if supported. | 2016-08-23 15:39:54
SC Data - All Services | Clearing market depth for ES-201609-GLOBEX. | 2016-08-23 15:39:55
Interactive Brokers | Received Trade Positions download end message for account U186* | 2016-08-23 15:39:55
HD Request # 5 | Downloading Intraday chart data for SPX500 to the file SPX500.scid. Service: fxcm | 2016-08-23 15:39:55
HD Request # 5 | Download start Date-Time: 2016-08-23 15:38:39.000 | 2016-08-23 15:39:55
HD Request # 5 | Using server: ds4.sierracharts.com port 10149 | 2016-08-23 15:39:55
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26. | 2016-08-23 15:39:55
Socket (9) | Connected. | 2016-08-23 15:39:55
HD Request # 5 | Sending historical data logon request message. | 2016-08-23 15:39:55
HD Request # 5 | Requesting Intraday data. Start Date-Time: 2016-08-23 15:38:39. Record interval: 0. Symbol: SPX500 | 2016-08-23 15:39:55
HD Request # 5 | Decompressing data. | 2016-08-23 15:39:55
HD Request # 5 | Receiving Intraday data for SPX500 starting at 2016-08-23 15:38:40 | 2016-08-23 15:39:55
HD Request # 5 | Timestamp of first Intraday data file record written: 2016-08-23 15:38:40 | 2016-08-23 15:39:55
Socket (9) | Shutdown and closed. | 2016-08-23 15:39:55
The network socket for historical data has been closed. | 2016-08-23 15:39:55
HD Request # 5 | Received 1 record from 2016-08-23 15:38:40 to 2016-08-23 15:38:40 (0.0 seconds) and wrote 1 record for SPX500 | 2016-08-23 15:39:55
HD Request # 5 | Intraday download COMPLETE for SPX500. Completion time: 0s. Unique request ID: 2 | 2016-08-23 15:39:55
Removed historical data download ID 2 | 2016-08-23 15:39:55
Real-time Intraday chart data file updates started for SPX500 | 2016-08-23 15:39:55
Intraday chart data file opened for SPX500 | 2016-08-23 15:39:55

HD Request # 6 | Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm | 2016-08-23 15:39:55
HD Request # 6 | Download start Date-Time: 2016-08-23 15:39:22.000 | 2016-08-23 15:39:55
HD Request # 6 | Using server: ds3.sierracharts.com port 10149 | 2016-08-23 15:39:55
Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.42. | 2016-08-23 15:39:56
Socket (10) | Connected. | 2016-08-23 15:39:56
HD Request # 6 | Sending historical data logon request message. | 2016-08-23 15:39:56
HD Request # 6 | Requesting Intraday data. Start Date-Time: 2016-08-23 15:39:22. Record interval: 0. Symbol: EURUSD | 2016-08-23 15:39:56
HD Request # 6 | Decompressing data. | 2016-08-23 15:39:56
HD Request # 6 | Receiving Intraday data for EURUSD starting at 2016-08-23 15:39:22 | 2016-08-23 15:39:56
HD Request # 6 | Timestamp of first Intraday data file record written: 2016-08-23 15:39:26 | 2016-08-23 15:39:56
Socket (10) | Shutdown and closed. | 2016-08-23 15:39:56
The network socket for historical data has been closed. | 2016-08-23 15:39:56
HD Request # 6 | Received 22 records from 2016-08-23 15:39:22 to 2016-08-23 15:39:54 (32.0 seconds) and wrote 17 records for EURUSD | 2016-08-23 15:39:56
HD Request # 6 | Intraday download COMPLETE for EURUSD. Completion time: 1s. Unique request ID: 3 | 2016-08-23 15:39:56
Removed historical data download ID 3 | 2016-08-23 15:39:56
Real-time Intraday chart data file updates started for EURUSD | 2016-08-23 15:39:56
Intraday chart data file opened for EURUSD | 2016-08-23 15:39:56

HD Request # 7 | Downloading Intraday chart data for ES-201609-GLOBEX to the file ES-201609-GLOBEX.scid. Service: cme | 2016-08-23 15:39:56
HD Request # 7 | Download start Date-Time: 2016-08-23 15:39:20.000 | 2016-08-23 15:39:56
HD Request # 7 | Using server: ds6.sierracharts.com port 10149 | 2016-08-23 15:39:56
Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-08-23 15:39:57
Socket (11) | Connected. | 2016-08-23 15:39:57
HD Request # 7 | Sending historical data logon request message. | 2016-08-23 15:39:57
HD Request # 7 | Requesting Intraday data. Start Date-Time: 2016-08-23 15:39:20. Record interval: 0. Symbol: ESU16 | 2016-08-23 15:39:57
HD Request # 7 | Decompressing data. | 2016-08-23 15:39:57
HD Request # 7 | Receiving Intraday data for ES-201609-GLOBEX starting at 2016-08-23 15:39:20 | 2016-08-23 15:39:57
HD Request # 7 | Timestamp of first Intraday data file record written: 2016-08-23 15:39:44 | 2016-08-23 15:39:57
Socket (11) | Shutdown and closed. | 2016-08-23 15:39:57
The network socket for historical data has been closed. | 2016-08-23 15:39:57
HD Request # 7 | Received 12 records from 2016-08-23 15:39:20 to 2016-08-23 15:39:45 (25.0 seconds) and wrote 11 records for ES-201609-GLOBEX | 2016-08-23 15:39:57
HD Request # 7 | Intraday download COMPLETE for ES-201609-GLOBEX. Completion time: 0s. Unique request ID: 4 | 2016-08-23 15:39:57
Removed historical data download ID 4 | 2016-08-23 15:39:57
Real-time Intraday chart data file updates started for ES-201609-GLOBEX | 2016-08-23 15:39:57
Intraday chart data file opened for ES-201609-GLOBEX | 2016-08-23 15:39:57

HD Request # 8 | Downloading Intraday chart data for NAS100 to the file NAS100.scid. Service: fxcm | 2016-08-23 15:39:57
HD Request # 8 | Download start Date-Time: 2016-08-23 15:39:45.000 | 2016-08-23 15:39:57
HD Request # 8 | Using server: ds4.sierracharts.com port 10149 | 2016-08-23 15:39:57
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26. | 2016-08-23 15:39:57
Socket (12) | Connected. | 2016-08-23 15:39:57
HD Request # 8 | Sending historical data logon request message. | 2016-08-23 15:39:57
HD Request # 8 | Requesting Intraday data. Start Date-Time: 2016-08-23 15:39:45. Record interval: 0. Symbol: NAS100 | 2016-08-23 15:39:57
HD Request # 8 | Decompressing data. | 2016-08-23 15:39:57
HD Request # 8 | Receiving Intraday data for NAS100 starting at 2016-08-23 15:39:45 | 2016-08-23 15:39:57
Socket (12) | Shutdown and closed. | 2016-08-23 15:39:57
The network socket for historical data has been closed. | 2016-08-23 15:39:57
HD Request # 8 | Received 1 record from 2016-08-23 15:39:45 to 2016-08-23 15:39:45 (0.0 seconds) and wrote 0 records for NAS100 | 2016-08-23 15:39:57
HD Request # 8 | Intraday download COMPLETE for NAS100. Completion time: 0s. Unique request ID: 9 | 2016-08-23 15:39:57
Removed historical data download ID 9 | 2016-08-23 15:39:57
Real-time Intraday chart data file updates started for NAS100 | 2016-08-23 15:39:57
Intraday chart data file opened for NAS100 | 2016-08-23 15:39:57

Opened cached Intraday file: C:\SierraChart\Data\ES-201609-GLOBEX.scid | 2016-08-23 15:40:02
Opened cached Intraday file: C:\SierraChart\Data\EURUSD.scid | 2016-08-23 15:40:02
Opened cached Intraday file: C:\SierraChart\Data\NAS100.scid | 2016-08-23 15:40:22
[2016-08-24 02:41:15]
Sierra Chart Engineering - Posts: 104368
Confirmed that the market depth data is from the Sierra Chart data feed:
Mapping ES-201609-GLOBEX to ESU16. Service code: cme | 2016-08-23 15:39:46

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
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