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Date/Time: Fri, 10 Jan 2025 09:32:01 +0000



Post From: Trade + SC package 5

[2016-08-22 16:48:59]
Sierra Chart Engineering - Posts: 104368
What symbol is not updating in real-time and you are not receiving market depth data for? Give us the exact symbol.

We want you to restart Sierra Chart and then after connecting to Interactive Brokers , provide a copy of the Message Log following these instructions:


https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing