Support Board
Date/Time: Thu, 09 Jan 2025 19:03:51 +0000
Not updating
View Count: 612
| [2016-08-04 14:29:28] |
| Ed Meckelborg - Posts: 71 |
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I use sierra charts and IB. Most of my charts, daily, hourly or minute charts do not update. In particular YM 5, 10, etc, min charts. Is there a setting that is wrong ? I'm contemplating going to another charting service. It does update if I "delete all data and update". |
| [2016-08-04 15:33:02] |
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What you should contemplate is leaving Interactive Brokers or using the Sierra Chart Exchange Data Feed for market data. The real problem here is putting reliance on Interactive Brokers for data. This is going to be frustrating. Here are the instructions to use the Sierra Chart Exchange Data Feed: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php In order for us to help with the Interactive Brokers data problem, provide a copy of the Message Log following these instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog So please consider using the Sierra Chart Exchange Data Feed. You do have to pay extra for it, but if you want quality and reliable data, you will have to pay extra. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-08-04 15:33:39
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