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Date/Time: Thu, 09 Jan 2025 18:51:46 +0000



Post From: Not updating

[2016-08-04 15:33:02]
Sierra Chart Engineering - Posts: 104368
What you should contemplate is leaving Interactive Brokers or using the Sierra Chart Exchange Data Feed for market data.

The real problem here is putting reliance on Interactive Brokers for data. This is going to be frustrating.

Here are the instructions to use the Sierra Chart Exchange Data Feed:
http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php

In order for us to help with the Interactive Brokers data problem, provide a copy of the Message Log following these instructions here:

https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

So please consider using the Sierra Chart Exchange Data Feed. You do have to pay extra for it, but if you want quality and reliable data, you will have to pay extra.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-08-04 15:33:39