Support Board
Date/Time: Thu, 09 Jan 2025 19:45:01 +0000
Downloading file sets under my account --> Enabled studies & file sets
View Count: 935
| [2016-08-02 20:18:34] |
| JohnR - User831573 - Posts: 307 |
|
Within my account, under the section >>> Enabled Studies And Files Set To Download <<< I have Auto download Enabled and everything is working. There are 4.cht and 3.dll files I am authorized to use. I have 3 questions 1 - the .dll files have "Update" after them. 1a - Does this mean there is an updated version I need to get? 1b - What is this telling me? 1c - Why would this be there if I have auto update/download Enabled? 2 - Is there a way to know the date the files were put there or updated? 3 - Is there a way to manually download these files a 2nd time. In the case of the .cht files, let's say I changed (messed up) things and saved on exit. I now want to get back to the original .cht I was given permission to. Thanks in advance for your time to respond. JohnR |
| [2016-08-02 20:22:23] |
| |
|
1. This means the existing DLL in your installation of Sierra Chart will be updated if necessary. This is done automatically. 2. No. 3. Yes. Simply delete them from your Sierra Chart installation folder while Sierra Chart is not running and then start Sierra Chart and they will be downloaded again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: