Login Page - Create Account

Support Board


Date/Time: Thu, 09 Jan 2025 19:51:09 +0000



Post From: Downloading file sets under my account --> Enabled studies & file sets

[2016-08-02 20:18:34]
JohnR - User831573 - Posts: 307
Within my account, under the section >>> Enabled Studies And Files Set To Download <<< I have Auto download Enabled and everything is working. There are 4.cht and 3.dll files I am authorized to use. I have 3 questions
1 - the .dll files have "Update" after them.
1a - Does this mean there is an updated version I need to get?
1b - What is this telling me?
1c - Why would this be there if I have auto update/download Enabled?
2 - Is there a way to know the date the files were put there or updated?
3 - Is there a way to manually download these files a 2nd time. In the case of the .cht files, let's say I changed (messed up) things and saved on exit. I now want to get back to the original .cht I was given permission to.

Thanks in advance for your time to respond.

JohnR