Support Board
Date/Time: Sun, 29 Dec 2024 14:49:05 +0000
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View Count: 746
| [2016-05-01 23:15:31] |
| User771638 - Posts: 1 |
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I share a joint AMP a/c which we use for Ninja . I have discussed with AMP how I can access & trade on Sierra and this was supposed to have been set up a while ago but it seems we were simply placed on the trial. This is what I would like to see happen - can you help please. Seems we are really getting nowhere. AMP a/c xxxxxx > NT Life Licence > CQG . We currently pay a CME monthly charge. What we need is AMP access to both Sierra & NT. We will trade 1 or other at any 1 time as not possible to be connected at same time. Our instruments of interest are Futures : Mini 6a/6e etc etc + Mini Dax + mini Dow + the new Mini Nikkei225 . AMP have told us that the current $15 CME Data fee is the only additional costs we have so there will be no charting cost for Sierra. Is this correct ? Can you advise what we have to do next or will you contact AMP to see where current access action is at. I am unsure what package we actually need so will appreciate - it is probably pretty easy when you know what you are looking for but to be honest, the connection process has been pretty confusing overall. Thanks for you help. |
| [2016-05-02 17:02:36] |
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There is a cost for Sierra Chart and you will need Sierra Chart service package 3. The pricing can be found here: Description of Service Packages and Pricing We have activated your Sierra Chart account for two weeks. After running Sierra Chart, follow the instructions here to update to the current version: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate You need to follow through the CQG setup instructions here: CQG Trading Platform Service: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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