Support Board
Date/Time: Sat, 21 Dec 2024 16:55:37 +0000
FXCM Reject StopLoss orders and Take Profit
View Count: 2427
[2016-02-04 00:58:11] |
User368248 - Posts: 46 |
Hello. I am using acsil code to send attachedorders. I set target1 | 12T | qty:1000 | Lmt Stop All | 40T | Stop ANd, after order its filled by autotrading then I received this: " Trade Order Error - FXCM order update (Rejected). Info: Unsupported Order Type or Field Combination, null. Internal Order ID: 9173. Service Order ID: (none). Symbol: EURUSD | 2016-02-03 18:41:11 * Trade Order Error - FXCM order update (Rejected). Info: 19915;DAS 19915: ZDas Exception ORA-20177: Unsupported contingency type 1 on order 57424122. Internal Order ID: 9172. Service Order ID: (none). Symbol: EURUSD | 2016-02-03 18:41:11 *" Can you helpme to determine the problem ? If I dont sent attached orders then not problem with autotrading. Thanks in advance |
[2016-02-04 06:27:46] |
Sierra Chart Engineering - Posts: 104368 |
Contact FXCM about these errors. The parts in bold are direct from their system: " Trade Order Error - FXCM order update (Rejected). Info: Unsupported Order Type or Field Combination, null. Internal Order ID: 9173. Service Order ID: (none). Symbol: EURUSD | 2016-02-03 18:41:11 *
Trade Order Error - FXCM order update (Rejected). Info: 19915;DAS 19915: ZDas Exception ORA-20177: Unsupported contingency type 1 on order 57424122. Internal Order ID: 9172. Service Order ID: (none). Symbol: EURUSD | 2016-02-03 18:41:11 *" You may want to provide FXCM your FIX log which contain these orders so they can troubleshoot the problem: Providing FIX Log to Support However, do not send the FIX log to us. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-02-04 06:28:02
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