Support Board
Date/Time: Sat, 21 Dec 2024 17:19:51 +0000
Post From: FXCM Reject StopLoss orders and Take Profit
| [2016-02-04 06:27:46] |
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Contact FXCM about these errors. The parts in bold are direct from their system: " Trade Order Error - FXCM order update (Rejected). Info: Unsupported Order Type or Field Combination, null. Internal Order ID: 9173. Service Order ID: (none). Symbol: EURUSD | 2016-02-03 18:41:11 *
Trade Order Error - FXCM order update (Rejected). Info: 19915;DAS 19915: ZDas Exception ORA-20177: Unsupported contingency type 1 on order 57424122. Internal Order ID: 9172. Service Order ID: (none). Symbol: EURUSD | 2016-02-03 18:41:11 *" You may want to provide FXCM your FIX log which contain these orders so they can troubleshoot the problem: Providing FIX Log to Support However, do not send the FIX log to us. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-02-04 06:28:02
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