Support Board
Date/Time: Sun, 29 Dec 2024 17:09:55 +0000
no real time data
View Count: 894
| [2016-02-03 10:57:39] |
| User298588 - Posts: 19 |
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it seems that i am conected to rithminc. but still not getting real time data.. could that be a problem with my isp? thanks Rithmic Trading | Bridge process is still running. | 2016-02-03 05:48:09 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49712 | 2016-02-03 05:48:11 Socket (29) | Connected. | 2016-02-03 05:48:11 Rithmic Trading | Connected to server. | 2016-02-03 05:48:11 Rithmic Trading | Sending logon request message. | 2016-02-03 05:48:11 Rithmic Trading | Starting the connection process to data and trading service. | 2016-02-03 05:48:11 Rithmic Trading | Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2016-02-03 05:48:11 Rithmic Trading | Connecting to Rithmic 01 US server. | 2016-02-03 05:48:11 Rithmic Trading | Server Alert: Market Data Connection Opened | 2016-02-03 05:48:15 Rithmic Trading | Server Alert: Market Data Connection Login Complete. Result text: "ok" | 2016-02-03 05:48:15 Rithmic Trading | Server Alert: Trading System Connection Opened | 2016-02-03 05:48:17 Rithmic Trading | Server Alert: Trading System Connection Login Complete. Result text: "ok" | 2016-02-03 05:48:17 Rithmic Trading | Server Alert: PnL Connection Opened | 2016-02-03 05:48:19 Rithmic Trading | Server Alert: PnL Connection Login Complete. Result text: "ok" | 2016-02-03 05:48:19 Rithmic Trading | Server Alert: Intraday History Connection Opened | 2016-02-03 05:48:22 Rithmic Trading | Server Alert: Intraday History Connection Login Complete. Result text: "ok" | 2016-02-03 05:48:22 Rithmic Trading | Server Name: SC DTC Bridge. | 2016-02-03 05:48:22 Rithmic Trading | Server protocol version: 7. Client protocol version: 7. There is a protocol match. | 2016-02-03 05:48:22 Rithmic Trading | Successfully connected. IB='PatelFutures'. | 2016-02-03 05:48:22 Rithmic Trading | Trading is supported. | 2016-02-03 05:48:22 Rithmic Trading | Order cancel and replace is supported. | 2016-02-03 05:48:22 Rithmic Trading | OCO Orders supported. | 2016-02-03 05:48:22 SC Market Stats | Starting real-time market data updates for: DECL-TF. ID: 1 | 2016-02-03 05:48:22 SC Market Stats | Connecting to the server ds5.sierracharts.com. Port 443 | 2016-02-03 05:48:22 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2016-02-03 05:48:22 Rithmic Trading | Starting real-time market data updates for: TF FMH0016!-NYBOT. ID: 2 | 2016-02-03 05:48:22 SC Market Stats | Starting real-time market data updates for: NTCK-TF. ID: 3 | 2016-02-03 05:48:22 SC Market Stats | Starting real-time market data updates for: DTCK-TF. ID: 4 | 2016-02-03 05:48:22 SC Market Stats | Starting real-time market data updates for: UTCK-TF. ID: 5 | 2016-02-03 05:48:22 SC Market Stats | Starting real-time market data updates for: TICK-TF. ID: 6 | 2016-02-03 05:48:22 SC Market Stats | Starting real-time market data updates for: ADV-TF. ID: 7 | 2016-02-03 05:48:22 Socket (30) | Connected. | 2016-02-03 05:48:22 SC Market Stats | Connected to server. | 2016-02-03 05:48:22 SC Market Stats | Sending logon request message. | 2016-02-03 05:48:22 Rithmic Trading | Server Alert: mrv error : 13. Result text: "permission denied" | 2016-02-03 05:48:23 |
| [2016-02-03 14:18:12] |
| SC Developer - David - Posts: 660 |
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Refer to: Rithmic Trading Platform Service: Permission Denied Resolution Procedure |
| [2016-02-03 17:51:11] |
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We apologize. The answer given the prior response was only for when there is a Permission Denied error when actually connecting to the Rithmic system. You are getting a permission denied error for a symbol: Rithmic Trading | Starting real-time market data updates for: TF FMH0016!-NYBOT. ID: 2 | 2016-02-03 05:48:22 Rithmic Trading | Server Alert: mrv error : 13. Result text: "permission denied" | 2016-02-03 05:48:23 So you need to contact your trading service and have them authorize the ICE US exchange for real-time data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-02-03 17:52:33
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