Support Board
Date/Time: Thu, 26 Dec 2024 20:07:06 +0000
problem connecting to CTS T4 FIX
View Count: 665
| [2015-12-09 03:56:44] |
| PMR Trading LLC - Posts: 1 |
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In the Data/Trade Service Settings screen, the Service drop down box says -> CTS T4 FIX (Not Enabled on Package) When I try to connect, the log says -> Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2015-12-08 22:53:55 * I currently have 32 days of usage time for package 3. What do I need to do in order to be able to access this with my package? |
| [2015-12-09 04:14:57] |
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Your account was associated with Optimus Futures. We have removed the association, so you can now connect to CTS T4. You will need to restart Sierra Chart. Do trade through Optimus Futures? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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