Support Board
Date/Time: Sun, 22 Dec 2024 17:40:39 +0000
spreadsheet file conversion failed.
View Count: 2543
| [2015-08-15 07:25:52] |
| User15952 - Posts: 132 |
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When I try and open an scwbf file I keep getting error message. I have attached the files. |
 Fibs of Pivots v2b.scwbf - Attached On 2015-08-15 07:24:44 UTC - Size: 60.25 KB - 387 views Fibs of Pivots v2b-.StdyCollct - Attached On 2015-08-15 07:25:02 UTC - Size: 15.25 KB - 468 views Attachment Deleted. |
| [2015-08-15 11:36:44] |
| Sawtooth - Posts: 4141 |
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If you are using the New Spreadsheet version of SC, open the Fibs of Pivots v2b chartbook and the .scwbf will convert to .scss
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| [2015-08-15 17:43:41] |
| User15952 - Posts: 132 |
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That is what I am doing, error message below "Launching C:\SierraChart\SpreadsheetFileConverter.exe with parameters: "C:\SierraChart\Data\Fibs of Pivots v2b.scwbf" "Fibs of Pivots v2b.scss" 788012 -culture=0 | 2015-08-15 13:41:22 Spreadsheet conversion process running. | 2015-08-15 13:41:22 Message from the spreadsheet file converter: Unhandled exception in the conversion process. | 2015-08-15 13:41:22 * Unable to open C:\SierraChart\Data\Fibs of Pivots v2b.scwbf because the spreadsheet file conversion failed. | 2015-08-15 13:41:22 * " |
| [2015-08-15 22:07:13] |
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The conversion worked properly for us. The file is attached. It is marked private. Let us know if you can access it. If you still have a problem with other spreadsheets, you will need to manually create a new Spreadsheet and copy the data and formulas over to the new Spreadsheet in the version of Sierra Chart that supports New Spreadsheets. Unless you want us to do the conversion for you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-08-16 02:42:58
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| Fibs of Pivots v2b.scss - Attached On 2015-08-15 22:06:38 UTC - Size: 117.59 KB - 480 views |
| [2015-08-15 23:49:02] |
| User15952 - Posts: 132 |
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I cannot see any files. It says Private File at bottom, but no hyperlink http://i.imgur.com/XfZmaec.png Date Time Of Last Edit: 2015-08-15 23:50:49
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| [2015-08-16 02:42:27] |
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We have made the file public since the original file was public. Try downloading the file again. You need to first reload this page.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-08-16 02:42:37
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| [2015-08-16 03:31:42] |
| User15952 - Posts: 132 |
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I have other files that are not converting, why is that the case I keep getting the same error message? I even tried a clean installation of Sierra and still the problem exists. I am running version 1282 "Launching C:\SierraChart\SpreadsheetFileConverter.exe with parameters: "C:\SierraChart\Data\Zones output.scwbf" "Zones output.scss" 460254 -culture=0 | 2015-08-15 23:22:54 Spreadsheet conversion process running. | 2015-08-15 23:22:54 Message from the spreadsheet file converter: Unhandled exception in the conversion process. | 2015-08-15 23:22:54 * Unable to open C:\SierraChart\Data\Zones output.scwbf because the spreadsheet file conversion failed. | 2015-08-15 23:22:54 * " |
| [2015-08-17 21:46:54] |
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Does the computer you are using have .NET 4 installed on it?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-08-18 05:40:45] |
| User15952 - Posts: 132 |
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I was not sure, I tried to install it and I get the message below "Same or higher version of .NET Framework 4 has already been installed on this computer." |
| [2015-08-18 11:44:17] |
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We are really not really sure why the exception is occurring. This is one of the reason why we dislike .NET and have discontinued support for a spreadsheet component which we have no control over. We will add more logging to try to determine more precisely where the exception is occurring. But the problem is, we may not be able to resolve it anyway. We recommend manually copying the formulas over from the Old Spreadsheets to a new spreadsheet in the version of Sierra Chart running New Spreadsheets. Or if you provide us files, we can do the conversion for you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-08-18 12:23:56] |
| Sawtooth - Posts: 4141 |
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Unable to open C:\SierraChart\Data\Zones output.scwbf because the spreadsheet file conversion failed.
This spreadsheet is referencing Zones input.scwbf, which is another spreadsheet file, and this is not supported in the New Spreadsheets.The Fibs of Pivots v2b.scwbf converts for me, but the formulas in row 2 (that display the fib values) are not currently supported in the New Spreadsheets. New Spreadsheets row 2 will not accept a formula Date Time Of Last Edit: 2015-08-18 13:27:55
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