Support Board
Date/Time: Sun, 22 Dec 2024 17:38:17 +0000
Post From: spreadsheet file conversion failed.
| [2015-08-18 11:44:17] |
| |
|
We are really not really sure why the exception is occurring. This is one of the reason why we dislike .NET and have discontinued support for a spreadsheet component which we have no control over. We will add more logging to try to determine more precisely where the exception is occurring. But the problem is, we may not be able to resolve it anyway. We recommend manually copying the formulas over from the Old Spreadsheets to a new spreadsheet in the version of Sierra Chart running New Spreadsheets. Or if you provide us files, we can do the conversion for you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |