Support Board
Date/Time: Sun, 22 Dec 2024 04:54:31 +0000
Trouble updating intra day FTSE data using OEC data feed
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[2015-07-17 06:10:45] |
User753432 - Posts: 2 |
Hi, I'm having some trouble with intraday charts on the FTSE 100 Futures contract. Whenever I open up a chart I receive an error message that says "Symbol Unknown". It seems to load historical data correctly but I can't get tick by tick price moves using the OEC of Rithmic data feeds. Is this an issue with the charting package or with the data feed? Thanks, Akshay Shah |
[2015-07-17 06:48:41] |
Sierra Chart Engineering - Posts: 104368 |
Provide a copy of the Message Log, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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