Support Board
Date/Time: Tue, 04 Nov 2025 12:26:41 +0000
NYMEX Packet Loss Incident Affecting One Channel 2015-07-07
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| [2015-07-07 16:26:06] |
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With the Sierra Chart Exchange Data Feed there was a NYMEX packet loss incident apparently near the end of the 11:00 hour Eastern time causing 5% to 6% packet loss on one of the channels. We are determining the origin of this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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