Support Board
Date/Time: Sun, 22 Dec 2024 17:12:34 +0000
ASHR - download failed
View Count: 969
| [2015-06-19 14:30:55] |
| User69487 - Posts: 21 |
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I have package 5, when I attempt to pull up an intraday or historical chart for ASHR the download fails from IB (shouldn't it use SC's data service anyways?): HD Request # 220 | Received 328163 records from 2015-02-19 09:30:00 to 2015-06-19 10:14:08 (120.0 days) and wrote 328163 records for ASHR | 2015-06-19 10:29:11 HD Request # 220 | Intraday download COMPLETE for ASHR. Completion time: 2s. Unique request ID: 219 | 2015-06-19 10:29:11 Removed historical data download ID 219 | 2015-06-19 10:29:11 Real-time Intraday chart data file updates started for ASHR | 2015-06-19 10:29:11 Intraday data recording state for symbol ASHR is set to download pending. | 2015-06-19 10:29:11 HD Request # 221 | Downloading Intraday chart data for ASHR to the file ASHR.scid. Service: ib | 2015-06-19 10:29:11 HD Request # 221 | Download start Date-Time: 2015-06-19 10:14:08.0 | 2015-06-19 10:29:11 HD Request # 221 | Requesting a total of 0 days and 5703 seconds. | 2015-06-19 10:29:11 HD Request # 221 | IB Backfill - Seconds requested: 5703. Seconds Remaining: 0. | 2015-06-19 10:29:11 HD Request # 221 | Requesting 5703 Seconds of data at 30 secs with ending Date-Time at 2015-06-19 11:39:11 for ASHR | 2015-06-19 10:29:11 HD Request # 221 | Message from IB: The contract description specified for ASHR is ambiguous.. IB Error Code: 200. Request ID: 34. | 2015-06-19 10:29:11 HD Request # 221 | Error downloading historical Intraday data for ASHR. The symbol is unknown to the server. | 2015-06-19 10:29:11 * HD Request # 221 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ASHR | 2015-06-19 10:29:11 HD Request # 221 | Intraday download COMPLETE for ASHR. Completion time: 0s. Unique request ID: 220 | 2015-06-19 10:29:11 Removed historical data download ID 220 | 2015-06-19 10:29:11 Real-time Intraday chart data file updates started for ASHR | 2015-06-19 10:29:11 Message from IB: No historical data query found for ticker id:34. IB Error Code: 366. Request ID: 34. | 2015-06-19 10:29:11 |
| [2015-06-19 18:12:01] |
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We can tell from this Message Log that the Sierra Chart Historical Data service was used for this symbol but that data is delayed by 15 minutes and the most recent 15 minutes needs to come from Interactive Brokers. This is the error from IB: HD Request # 221 | Message from IB: The contract description specified for ASHR is ambiguous.. IB Error Code: 200. Request ID: 34. | You will need to use a more complete symbol specification which includes the exchange and the currency. Refer to this section here: https://www.sierrachart.com/index.php?page=doc/IBSymbols.html#Stock Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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