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Date/Time: Sun, 22 Dec 2024 23:47:55 +0000



problem with missing data from OEC datafeed today

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[2015-05-11 18:56:52]
User88614 - Posts: 6
hi
I have the same problem like other users before me today.
when I login to SCH, I can see today only real-time data from start SCH today, not today historically data, I already tried advices in other threads, but without any progress.
could you help me pls?
thanks
M
[2015-05-11 20:01:13]
Sierra Chart Engineering - Posts: 104368
There should not be any problem with this. Whatever problem existed earlier has been confirmed not to exist.

We ran several tests now downloading historical Intraday data for OEC and we got the data. Follow the instructions here to re-download the data:
https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart

If you still have problems, let us know the symbol and also post a copy of the Message Log by following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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